In every organization, customers and employees enter information on forms because of business processes that require some type of discrete data collection. Regardless of whether forms are created, distributed and captured on paper or in electronic documents, by email or fax, it is critical that the information is processed in an accurate and timely manner. Accurate customer data is the lifeblood of your value chain processes and it is imperative that you provide your customers with intuitive and intelligent forms to precisely capture their data.
OpenText™ LiquidOffice™ Release 16 EP7 is a multi-modality data on-ramping platform for all the different ways your customers are required to provide, capture and process information. LiquidOffice 16.7 enables your customers to build a full spectrum of data capture interactive web forms, mobile forms and PDF forms across multiple platforms.
LiquidOffice 16.7 augments our recent release of 16.6 with better support for delivery of integrated solutions, improved UX, and enhanced platform support and security.
Integrated form solutions
Integrated form solutions in LiquidOffice 16.7 include new HTML import for fast migration and improved support for external form processing and new RESTful Web Service Task in Studio for easier integration with REST APIs in other applications.
User experience and quality improvements
User experience and quality improvements in LiquidOffice 16.7 include:
JavaScript barcode control for dynamic display of barcodes without applets
Flat button style for richer form design
Integrated help & documentation for fast & easy access to all content from a single location
Support for Java 12, Office 2019, SharePoint 2019, PostgreSQL 11, Oracle Database 18c & 19c, Eclipse 4.8-4.12
Security enhancements & technology upgrades
Learn more about OpenText LiquidOffice 16.7 by visiting our website, and read more about the latest innovations in OpenText Experience solutions here.
Accelerate your upgrade and reduce risk by working with OpenText Professional Services. Customers who have Professional Services-led upgrades report 75% fewer queries to Customer Support. Let our experts work with you to assess the current environment and prepare recommendations for a successful upgrade, whether on-premises, in the OpenText Cloud, in other company’s clouds or in a hybrid environment.
Enterprise Digital Asset Management (DAM) solutions promote a “create once, re-use often” culture for media assets. Now you can deliver that vision from within the Salesforce Marketing Cloud platform.
With updates and additions to OpenText™ Media Management in our OpenText Release 16 Enhancement Pack 7 (EP7) release, we’ve made it easier for our customers to connect their platform to complementary platforms from other vendors. As with all of our Salesforce solutions, the connector is available now as an App on the Salesforce AppExchange®.
Browse, search and utilize assets
With easy access to OpenText Media Management (OTMM) through Marketing Cloud, users can more quickly design their customer-facing campaign. Creative teams can avoid duplication by leveraging a single-source of the truth repository.
Users can quickly search, browse and discover centrally controlled (and tagged) assets before inserting into their Marketing Cloud projects. If the asset changes at a later date, the outgoing content from Marketing Cloud will also be updated.
Custom blocks within Content Builder
Through the use of Custom Blocks within Content Builder, the assets can be utilized over and over again, whether you’re composing a web asset or a customer-facing email campaign.
This approach ensures improved consistency and lowers the risk of using out-of-date or unauthorized images in your customer communications.
Learn more
Visit our website to get more details on how you can save time, reduce errors, and reduce risk with this new connector.
Accelerate your upgrade and reduce risk by working with OpenText Professional Services. Customers who have Professional Services-led upgrades report 75% fewer queries to Customer Support. Let our experts work with you to assess the current environment and prepare recommendations for a successful upgrade, whether on-premises, in the OpenText Cloud, in other company’s clouds or in a hybrid environment.
Organizations today are increasingly looking for ways to quickly and easily create, use, and deploy content-centric solutions that drive business value on or off cloud. In OpenText™ Documentum™ Release 16 EP7, we’ve made it faster and easier than ever to deploy and maintain Documentum implementations on the cloud. We’ve also focused on increasing end-user productivity by delivering modern, configurable user experiences that are easy to use — helping you deliver content in the right context or environment.
This release of Documentum brings numerous enhancements across the entire portfolio. This includes continued improvements that make it easier than ever to deliver containerized Documentum implementation on- and off-cloud, delivering more productive user experiences in Documentum D2 Smart View, Documentum xCP, and Content Connect. This release also makes it easier than ever to share content with users within and beyond corporate firewalls. With the innovations delivered in Documentum EP7, customers can more easily realize business value from their investments in Content Services, Documentum, and OpenText.
OpenText Documentum Server
Over the past year, OpenText™ Documentum™ Server has delivered a number of new features to make it faster and easier to deploy Documentum in cloud deployments. In EP7, Documentum consolidates these enhancements and further simplifies deployment, delivering containerization, orchestration and Docker automation for private cloud, public cloud infrastructure, or on-premises deployments. To further support cloud deployment, Documentum extends its support for Cloud storage, reducing TCO and expanding scalability for compliant content solutions.
OpenText Documentum D2
In Release 16 EP7, OpenText™ Documentum™ D2 continues to extend its Smart View user experience, Documentum’s modern, optimized user interface. With a focus on end-user productivity, Documentum D2 now enables users to create documents faster by using new preset and recent configuration profiles. Users can also upload entire folders – or folder structures – of documents by dragging and dropping into the Smart View user interface. It is also much easier to share files or a set of files using OpenText Core Share.
Documentum D2 Smart View
In addition to delivering user productivity, Documentum D2 aligns with Documentum’s platform-wide support for containerization, making it faster and easier to deploy and maintain Documentum D2-based solutions.
Documentum D2 Mobile
In addition to continued enhancements to the desktop version of Documentum D2, OpenText is delivering a new OpenText™ Documentum™ D2 Mobile app which is now available on both iOS and Android. Documentum D2 Mobile delivers the same look and feel as Documentum D2 Smart View to provide a uniform experience, simplifying access to content and reducing training requirements for end-users. The mobile app provides administrators with tools to control corporate content on BYOD devices and supports remote wipe requirements.
Documentum D2 Mobile, on iOS, Android, and mobile web browsers
In addition to delivering native mobile apps for iOS and Android, Documentum D2 also scales responsively to mobile screen sizes, enabling users to quickly access content managed in Documentum, even without the native mobile apps.
OpenText Content Connect
OpenText™ Content Connect, which OpenText introduced last year as its new integration between Documentum and Microsoft Office 365, continues to be enhanced to support new use cases and to improve user productivity. In EP7, Content Connect includes productivity improvements for Office users, as well as new features to ensure enterprise readiness.
OpenText Content Connect
For Office users, Content Connect now supports Documentum D2 configurations to streamline new content import, custom search facets to narrow search results, and the ability to quickly select and save multiple email messages into Documentum. For enterprise implementations, Content Connect now supports offline installation, which is critical for government implementations or other environments with internet restrictions.
Documentum xCP
Documentum’s development platform for building highly composed case management solutions is also enhanced in EP7. To address accessibility requirements, OpenText™ Documentum™ xCP adds Accessibility compliance to 508 and WCAG standards, including keyboard navigation to provide users with an alternative method of performing steps normally achieved using a mouse. Similar to many other products within the Documentum portfolio, Documentum xCP also delivers increased readiness for cloud deployments using Docker containers, Kubernetes and Helm charts.
In addition, Documentum xCP adds several new features to support solution development. New application themes accelerate solution development and new tasklist queries. In addition, by adding support for the OpenText™ Brava! ™ HTML viewer, users can quickly view, publish, redact, and add or review annotations, directly in the Documentum xCP user interface.
In addition to updates to the Documentum portfolio, OpenText continues to enhance solutions that build on the Documentum platform, including Extended ECM Documentum for SAP Solutions, Documentum for Life Sciences solutions, and Documentum solutions designed for the Energy & Engineering industries.
Learn more about OpenText Documentum by visiting our website.
Accelerate your upgrade and reduce risk by working with OpenText Professional Services. Customers who have Professional Services-led upgrades report 75% fewer queries to Customer Support. Let our experts work with you to assess the current environment and prepare recommendations for a successful upgrade, whether on-premises, in the OpenText Cloud, in other company’s clouds or in a hybrid environment.
Many organizations continue to struggle to find a balance between satisfying their users – who want their tools to be simple, intuitive, and easy to use – and meeting the needs of the enterprise to extract business value from the vast amount of information created by numerous sources, systems and platforms.
OpenText™ Content Suite Release 16 EP7 and OpenText™ Extended ECM Release 16 EP7, which are now cloud-native and fully containerized for modernized deployment and management, are designed to balance ease of use while meeting your organization’s needs. New Smart View enhancements give the user a more intuitive experience, resulting in increased productivity and better collaboration. In addition, important advancements in intelligent automation continue to remove manual configuration and streamline business processes.
User experience and productivity enhancements to Smart View
In this release, we’ve expanded the capabilities of Smart View around user experience, productivity and collaboration. We continue to close the gap between the capabilities and features of the Classic UI and the Smart View, including re-designing features and processes to be more intuitive, providing a better user experience.
Smart View usability
Faster browse performance and display of Business Workspace
Upload files faster and easier by dragging and dropping entire folders
Screen space layout has been optimized for expanded widgets
Control of search-based Records Management Disposition
Ability to multi-select Records Management features
New capabilities to manage roles, permissions and relationships for Business Workspaces
Productivity
Workflow steps can now be used to create Business Workspaces
Workflows can now be initiated from the Recently Accessed widget, Business Workspaces and Compound Documents
Personal reminders allow users to quickly create tasks that they can assign to themselves
Reminders can be assigned to groups, improving team collaboration
Advanced search now supports pattern searches for email addresses, user mentions and hashtags in full text
Collaboration
DocuSign®, the third-party service, is now available as a workflow step
Improve collaboration with users outside your organization using the new extended manager roles and audit and enhanced synchronization capabilities offered in OpenText Core Share
Intelligent automation
Advancements in intelligent automation continue to remove manual configuration and tasks to streamline business processes. Users get greater autonomy and automation for content-related processes, providing the ability to kick off multiple content driven process action jobs happening at the same time. This eliminates manual actions for greater efficiencies while also reducing risk and costly errors.
Workflow
DocuSign®, the third-party service, is now available as a workflow step
Workflow steps can now be used to create Business Workspaces
Workflows can now be initiated from the Recently Accessed widget, Business Workspaces and Compound Documents
Personal reminders allow users to quickly create tasks that they can assign to themselves
Event Action Center
Asynchronous processing mode automates multiple content-driven process action jobs happening at the same time, eliminating manual tasks for greater process efficiencies
New Events (from SAP® SuccessFactors®): Hire & Rehire, Add Global Assignment
New action to create or update Workspace
Mobile
Suggest matching workspace for emails created by Content Server Mobile—automatically enabled, no configuration required
Cloud readiness for modern deployment and management
We continue to work towards full cloud capabilities as promised for the CE release in April 2020. This means organizations will have the ability to run fully containerized versions of Content Suite Platform and Extended ECM Platform either in the cloud or on-premises.
Cloud readiness
Sample Docker images and deployment scripts are now provided to help customers develop their own Kubernetes and Docker deployment procedures
Deployment automation coverage has been extended to allow over 500 configuration settings to be exported, imported and scripted
System Center now supports synchronization of updates, patches and language packs across managed environments
Management and administration
Usability features for transport have been enhanced (e.g. refreshing the Transport package contents and selecting multiple objects to add to the Transport system)
File type restrictions are now available for uploads based on type or name patterns
Best Bets can be configured to eliminate stale values which helps to improve the relevance of promoted search results
Search index recovery tools allow a restored index to be updated with the incremental changes that were applied since the last backup date
Visit our website to learn more about how Content Suite 16 and Extended ECM 16 provide new opportunities to drive digital transformation by extending content deeper into business processes and simplifying the way users interact with content.
Join this webinar to learn how the latest releases of OpenText Content Suite and Extended ECM Platforms continue to lead the industry, by building innovations that connect content to your digital business. Then, take a look at these other resources:
Learn more about the value of upgrading and visit Upgrade Central which offers many resources to support you along the way (My Support log on required)
Accelerate your upgrade and reduce risk by working with OpenText Professional Services. Customers who have Professional Services-led upgrades report 75% fewer queries to Customer Support. Let our experts work with you to assess the current environment and prepare recommendations for a successful upgrade, whether on-premises, in the OpenText Cloud, in other company’s clouds or in a hybrid environment.
As customers move to the cloud and standardize their infrastructure in a containerized environment, the need for applications that work seamlessly in these environments is critical in maintaining a cost-effective IT infrastructure. That’s why OpenText continues to invest heavily in improved cloud offerings and deployment models for customers looking to accelerate their digital transformation efforts.
Likewise, enabling more centralized oversight of archive-level regulatory and records compliance — while improving end-user access to that data — has been a clear requirement from organizations looking to break down silos and create an information advantage for their organization.
OpenText™ InfoArchive Release 16 EP7 provides important advances in all these areas and more. With this release, InfoArchive gives customers a fully containerized application based on Docker and Kubernetes. It expands the storage options for large-scale content archiving to Google Cloud™ and NetApp StorageGRID and adds a new compliance dashboard and cross-application searching capabilities.
Containerized cloud deployment model for InfoArchive
Customers can now deploy InfoArchive as a Docker container with Kubernetes. This allows faster deployment and seamless upgrades into Docker-enabled environments, including private cloud deployments, on-premises containerized infrastructure, and even OpenText’s own Cloud Edition. This brings the efficiency of standardized Kubernetes orchestration and faster upgrade cycles as well. With the new deployment model, InfoArchive can be deployed in minutes on cloud infrastructure such as Google Cloud.
New storage options for content
InfoArchive Release 16 EP7 adds two new storage options for efficient, secure and compliant storage of archived content. Specifically, Google Cloud Storage and NetApp StorageGrid are now supported.
Compliance Dashboard keeps administrators up to date
A new compliance dashboard provides an overview of content in the archive, showing administrators and management how much content meets compliance requirements while giving you additional visibility into risk areas in your archiving strategy.
Microsoft OneDrive and OCR Support for OpenText File Intelligence
File Intelligence introduces a number of new improvements, available to customers as part of the InfoArchive Platform Bundle. In particular, a new Microsoft® OneDrive® connector is available. Also, OCR support is now available for indexing and policy-enforcement on image files.
To learn more about OpenText InfoArchive and read our latest whitepaper, visit our InfoArchive product page.
Accelerate your upgrade and reduce risk by working with OpenText Professional Services. Customers who have Professional Services-led upgrades report 75% fewer queries to Customer Support. Let our experts work with you to assess the current environment and prepare recommendations for a successful upgrade, whether on-premises, in the OpenText Cloud, in other company’s clouds or in a hybrid environment.
Cloud SaaS capture is quickly becoming the standard tool for deciphering and extracting value from content outside of your organization. Many of our competitors have focused on OCR (optical character recognition) tools and a set of APIs that you are responsible for building out the platform that moves content into the right system.
OpenText believes that when you purchase capture you should get more than just OCR — that the product you purchase should enable your processes without additional coding. In other words, it should be the initiator of automated processes.
The new release of OpenText™ Core Capture 19.4 brings more automation to capture through new functionality that is focused on creating a document and metadata that is ready for any system to use — without users having to transcribe tables or search for an invoice number. For users, this means increased throughput rates with significant decreases in the volume and type of manual intervention.
In the example below, Core Capture has searched the connected ERP to confirm that the invoice has the correct information. In this situation where we are still training the system, we require the user to single-click to confirm the metadata that was extracted. This will eventually not be necessary and the straight-through processing rate for this type of document will be close to 99%.
Core Capture auto-extracts a field from an invoice and confirms that field. The user is made aware that this field is correct by a simple green highlight
Focusing on reducing tedious tasks
For those times when end users do need to review and fix issues, the new release of Core Capture includes auto-extract of tables, as well as a simple red/green highlight system that warns users when there are errors (such as a missing value in a table or an invoice number that doesn’t meet the requirements).
Core Capture extracts and confirms the values for the table based on a set of rules based parameters and comparison to existing fields (total versus sub-totals)
Ask users to do less to ensure organized and useful information
The great part about Core Capture 19.4 is that the system learns from the user’s actions over time. Through repetition, the system learns to understand the process and anticipate the correct fix. Machine learning at work!
As the system learns to consistently anticipate the right fix, the user will no longer be required to even review the “error”. Artificial Intelligence at work!
Core Capture 19.4 brings additional ways to process documents as well as a easy way to get suggestions on keywords and fields
OpenText Core Capture 19.4 provides a configurable system that reduces the need for users to perform tedious metadata “cut and paste” processes. Organizations can be confident that Core Capture is using the right keywords for your process and connected systems.
Interested? Try it for yourself with our free, 90-day trial offer. Visit our webpage and sign up for Core Capture today.
Accelerate your upgrade and reduce risk by working with OpenText Professional Services. Customers who have Professional Services-led upgrades report 75% fewer queries to Customer Support. Let our experts work with you to assess the current environment and prepare recommendations for a successful upgrade, whether on-premises, in the OpenText Cloud, in other company’s clouds or in a hybrid environment.
By freeing content from silos and integrating it into lead applications, organizations are discovering business benefits such as cost savings and efficiency gains. At the same time, cloud and hybrid models continue to be top of mind for most organizations as they look to the cloud to provide faster deployment and prototyping to accelerate their transformation.
The OpenText Enterprise Applications products provide integrations into an enterprise’s leading applications including ERP solutions such as SAP®, collaboration and creation solutions such as Microsoft Office 365, and CRM applications like Salesforce® and SAP® SuccessFactors® for Human Capital Management purposes.
OpenText Enterprise Applications Release 16 EP7 delivers improved usability and greater flexibility in deployment.
Extended ECM Documentum for SAP Solutions
OpenText™ Extended ECM Documentum for SAP® Solutions was launched in July to enable SAP customers using OpenText™ Documentum™ as a content repository to benefit from having this content available for use in SAP business processes. Extended ECM Documentum for SAP solutions Release 16 EP7 adds further capabilities for workspace creation and management, using templates to automate the process of creating workspaces and synchronizing permissions between SAP and OpenText.
Workspace based on SAP Data in Extended ECM Documentum for SAP Solutions
By leveraging some of the components in OpenText™ Documentum™ D2 Smart View, Extended ECM Documentum for SAP solutions offers mobile support for both Android and iOS devices.
Extended ECM for SAP SuccessFactors
OpenText™ Extended ECM for SAP® SuccessFactors® brings compliant employee file management to SAP SuccessFactors customers. Release 16 EP7 features several usability improvements including:
Automated document assignment to route SAP SuccessFactors documents by type to the corresponding folder in Extended ECM
Additional SAP SuccessFactors events such as Employee Hire and Change in Employee Location in the Event action center to automate tasks and letter generation
Some HR processes such as employee promotion require an effective date. In Release 16 EP7 documents can now be generated with the effective date in place signalling when the change will take effect
Setting the effective date within xECM for SAP SuccessFactors
Vendor Invoice Management for SAP Solutions and Business Center for SAP Solutions
To provide more flexibility for customers, both OpenText™ Vendor Invoice Management for SAP® Solutions and OpenText™ Business Center for SAP® Solutions Release 16 EP7 support integration with the recently launched OpenText™ Core Capture for SAP® Solutions. This is a full cloud capture solution that offers the benefits of OpenText’s machine learning and OCR technologies while reducing off-cloud footprints and increasing productivity.
Business Center for SAP solutions
Some of the most labor-intensive aspects of any digitization process are manual corrections and inputs. Business Center for SAP Solutions EP7 includes new capabilities to prompt or automatically handle corrections based on previous interactions. If a document type is flagged for missing a detail, such as a supplier number, Business Center will automatically prompt the user with the learned value based on previous updates to similar documents. This saves time when manually processing corrections.
Machine learning in Business Center view
Intelligent Capture for SAP solutions
OpenText™ Intelligent Capture for SAP® Solutions Release 16 EP7 (formally Information Extraction Service) includes templates for a large number of common document types, such as Delivery Notes, Sales Orders, Invoices, Purchase Orders, HR letters and many more. It also includes automation capabilities to support customers migrating from previous versions, which may have had customer document types implemented, to the latest version of OpenText Intelligent Capture to speed migration and minimize re-creation of the same templates.
OpenText is the global leader in Enterprise Information Management (EIM), and the leading provider of content services to the modern enterprise. Simply put, OpenText knows how to manage information in order to deliver a competitive advantage.
OpenText also understands that security must be job number one. The company acquired Guidance Software in 2017 and with it the EnCase line of forensic security and investigation products as part of a larger strategy to provide enterprise customers with deeper insights into their data, and help to proactively manage security risks.
With cybercrime and the current threat landscape evolving rapidly, enterprise leaders understand that cybersecurity solutions are essential to good information management and critical to protecting one of their business’s most valuable assets—their enterprise data.
The best enterprise information security solutions provide deep visibility into data security and investigate potential risk across all endpoints and devices as it emerges. They also allow for greater automation and contextualization of security events for faster triage, more informed decision-making, data loss prevention and effective remediation.
Today, we are announcing a new product to does just that: OpenTextTM Content Security for EnCaseTM by Reveille. Developed with solution extension provider Reveille Software, a provider of active insight solutions for ECM and EIM content, OpenText Content Security for EnCase by Reveille helps security teams extend their visibility into IT spaces to better protect sensitive information.
The end goal of cyber-adversaries is often to breach IT environments and then locate, exfiltrate and monetize sensitive data – making the content repositories that house such sensitive data a new frontier and battleground for security teams to protect. OpenText Content Security for EnCase by Reveille continuously monitors content repositories and archives like OpenText Documentum, Content Suite, Captiva, and InfoArchive for suspicious user behaviors associated with high-value digital assets. Behavior analytics data, supporting threat intelligence and context are automatically fed into OpenText EnCase Endpoint Security and packaged as a security event for the Information Security team to fully assess and remediate. This provides early indication of a potential late-stage breach or other serious security issue that should be addressed.
Too often, security teams are tasked with protecting sensitive information without any visibility into where and how information and content are managed. A targeted external attack, rogue internal account, compromised user, or malicious insider can access content repositories to edit files, corrupt information, upload malware or otherwise embed cyberthreats. Closing security blind spots associated with records and content helps security teams more confidently detect, investigate and remediate in the locations where data is stored.
With OpenText Content Security for EnCase by Reveille, security teams now have deep visibility and access into behavior-based threats within content applications and enterprise content management systems. With improved visibility, security teams can better protect their endpoints and content applications, and help detect and remediate issues before they become a breach. This enables a posture of proactive security around an organization’s most sensitive data.
OpenText Content Security for EnCase by Reveille is available now for deployment on or off cloud and in hybrid environments. Contact us or visit our website to learn more.
OpenText is pleased to announce we have been named a Leader in Gartner’s 2019 Magic Quadrant for Content Services Platforms.
“The cornerstone of the OpenText strategy is ensuring our customer’s information enables and informs their digital business. We are helping the world’s most complex organizations improve information security, governance, collaboration and analytics,” said Mark J. Barrenechea, OpenText CEO & CTO. “With a compelling set of cloud and off-cloud offerings, OpenText Content Services is a strategic platform for the world’s largest businesses and governments. On behalf of our customers, OpenText is honored to be recognized by Gartner as a 2019 Leader.”
According to Gartner, “Content services platforms are key components of the digital workplace and digital business. At a time of increased emphasis on the cloud, ease of use, AI and governance, this report will help those responsible for digital workplace applications find the right vendor for their strategy.” *
OpenText has been named a Leader in this Gartner Magic Quadrant for fifteen consecutive years.
Gartner also released its Critical Capabilities for Content Services Platforms report. This report provides information about OpenText Content Services capabilities. Each year’s Critical Capabilities report is a recommended read for those involved in assessing and evaluating content management options for their organization.
*Gartner, Magic Quadrant for Content Services Platforms, Michael Woodbridge, Marko Sillanpaa and Lane Serverson, 30 October 2019. This report was previously titled the Magic Quadrant for Enterprise Content Management.
*Gartner, Critical Capabilities for Content Services Platforms. Michael Woodbridge, Marko Sillanpaa, Lane Severson, 30 October 2019.
Gartner Disclaimer
Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.
Enterprise security professionals today can prevent many attacks on their organization’s endpoints, thanks to ever-improving defensive tools that work across public and private clouds as well as on premise. But would-be attackers are also continually working to step up their capabilities in the expanding IT landscape, so some attacks will inevitably slip through.
We believe the answer lies with detection and response built on predictive analytics. Using advanced analytics and intelligence to automate responses can solve several of today’s biggest enterprise security problems all at once. And recent research backs that up.
Bringing predictive analytics into endpoint detection and response
Predictive analytics “will be critical to enterprise cyber-defense strategies,” notes an Enterprise Strategy Group white paper sponsored by OpenText. The paper adds that predictive analytics will help security analysts cope with high alert volumes and staffing/skills shortages, enabling teams to “better detect when bad actors are attempting to compromise the cyber infrastructure and to stop them.”
During a typical day, enterprise security analysts can see as many as one million alerts. Many of these are false positives, and at those scales, it’s effectively impossible for humans to distinguish those from the genuine problems. The result: alert fatigue and a lot of alerts that aren’t responded to.
Predictive analytics can help by building forecasts based on past and current data about security activities and behaviors. Analyzing such data makes it possible to automatically recognize – in real or near-real-time – the signs of actual threats as opposed to false positives. Armed with this knowledge, human analysts can focus on the alerts that need attention most.
Many organizations already reap the benefits of predictive analytics in applications like weather forecasting and financial fraud detection. With cyberattacks becoming ever more sophisticated, it makes sense for security teams to take advantage of those capabilities as well.
Beyond making it easier to detect and identify threats, predictive analytics can also automate many response activities: automatically isolating affected systems, for example, or banning problematic processes. This helps security teams handle triage, investigation and remediation efforts more quickly and effectively, meaning security operations centers can do more with the same resources, saving time and effort while also reducing the risks of damaging attacks.
Predictive analytics EDR at Enfuse
OpenText experts will be talking a lot more about predictive analytics and other advanced technologies, such as machine learning and artificial intelligence, at our Enfuse conference in Las Vegas from November 11–14. Among the more than 100 sessions scheduled for the event are presentations like “How AI, Machine Learning & Analytics are Changing Security Visibility, Detection and Response,” and “Security Analytics – Advanced Detection Center and Threat Hunting.”
Enfuse offers great learning, networking and certification opportunities for professionals who work in digital investigations, cybersecurity, e-discovery, privacy and more – so I really encourage you to attend.
Learn more
Meanwhile, if you’d like to learn more about using predictive analytics for cybersecurity detection and response, be sure to download the Enterprise Strategy Group white paper. It offers valuable insights into the security benefits of predictive analytics, as well as what to look for in a potential solution. It’s a must-read for anyone who’s looking to navigate today’s fast-changing and ever-more-complex threat landscape.
