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Salesforce

OpenText Named a Leader in the 2024 Infosource Global Capture & IDP Vendor Matrix

In today’s information-driven world, organizations face the challenge of managing both physical and digital documents efficiently.  With content arriving in various formats from multiple sources…

May 29, 2024 2 minute read
Optimize the sales experience with a complete customer view

Optimize the sales experience with a complete customer view

As the digital landscape for sales teams has shifted over recent years, so too have consumer expectations. Customers are used to the convenience and speed…

2 minute read

OpenText & Salesforce help save the holidays with AI!

OpenText & Salesforce help save the holidays with AI!

This holiday season Santa needs help checking his lists! Santa receives millions of wish list letters from children around the world, and he needs to…

2 minute read

What is a customer information management system?

What is a customer information management system?

Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…

4 minute read

Top things you may have missed at Dreamforce 23!

Top things you may have missed at Dreamforce 23!

What an inspiring and epic Dreamforce, September 12-14, with the OpenText team! It was fantastic to connect with people and colleagues face to face to…

4 minute read

Make information your customer superpower

Make information your customer superpower

It’s time to work smarter Organizations that have the information advantage are working smarter to navigate the unforeseen and race ahead of competition. Simplify and save…

4 minute read

Optimize customer relationship management

Optimize customer relationship management

With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To provide on-point and personalized sales…

5 minute read

Harness inbound customer information to transform sales and service operations

Harness inbound customer information to transform sales and service operations

With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many sales and service teams struggle…

3 minute read

Gain the information advantage with a complete 360-degree customer view – Part 3

Gain the information advantage with a complete 360-degree customer view – Part 3

Modern sales and customer service teams need centralized customer information to achieve operational excellence. In Part 1 of this blog series for Sales professionals, we…

5 minute read

Gain the information advantage with a complete 360-degree customer view – Part 2

Gain the information advantage with a complete 360-degree customer view – Part 2

In part 1 of our blog series about gaining the information advantage with a complete 360-degree customer view, we discussed how better customer information management…

6 minute read

What is a customer information management system?

What is a customer information management system?

Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…

4 minute read

The resilient sales organization

The resilient sales organization

Over the last few years, the world has changed completely – including the dynamics between sales professionals, customers and information. As we settle into this…

2 minute read

Introducing OpenText Extended ECM Documentum for Salesforce

Introducing OpenText Extended ECM Documentum for Salesforce

OpenText™ Documentum™ customers have benefited from its broad set of capabilities to manage and extract value from content of all kinds across their entire enterprise….

2 minute read

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