Salesforce
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Sales
Make information your customer superpower
It’s time to work smarter Organizations that have the information advantage are working smarter to navigate the unforeseen and race…
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Sales
Optimize customer relationship management
With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To…
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Product Updates
Harness inbound customer information to transform sales and service operations
With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many…
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Sales
Gain the information advantage with a complete 360-degree customer view – Part 3
Modern sales and customer service teams need centralized customer information to achieve operational excellence. In Part 1 of this blog…
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Sales
Gain the information advantage with a complete 360-degree customer view – Part 2
In part 1 of our blog series about gaining the information advantage with a complete 360-degree customer view, we discussed…
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Sales
What is a customer information management system?
Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence,…
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Content Services
The resilient sales organization
Over the last few years, the world has changed completely – including the dynamics between sales professionals, customers and information.…
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Content Services
Introducing OpenText Extended ECM Documentum for Salesforce
OpenText™ Documentum™ customers have benefited from its broad set of capabilities to manage and extract value from content of all…
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Content Services
What’s new in OpenText Core Content CE 21.4
Organizations know that the old ways of doing business—manual processes, isolated systems, ever-increasing information sprawl—are not sustainable. The next few years will be…
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Content Services
Takeaways from the recent OpenText Core Content webinar
If you attended the recent webinar, “Introducing OpenText™ Core Content, the next generation SaaS content services platform” then you are…
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Banking
Providing a superior experience for commercial banking customers
The banking industry—which includes retail banks and credit unions, wealth and asset management firms, and corporate and treasury divisions—faces severe…
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Technologies
Announcing OpenText Content Cloud CE 21.1
Recent changes in work habits are quickly becoming the new standard, with our customers telling us practices such as remote…
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Content Services
What’s new in OpenText Enterprise Applications Cloud Edition (CE) 20.2
While the major driver for OpenText™ Cloud Editions (CE) 20.2 is the new cloud-first architecture, there is plenty of new…
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Customer Experience
3 ways to extend Salesforce for a true omnichannel customer experience
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they…
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Partners
Introducing OpenText Media Management Connector for Salesforce Marketing Cloud Release 16 EP7
Enterprise Digital Asset Management (DAM) solutions promote a “create once, re-use often” culture for media assets. Now you can deliver…
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Customer Experience
Transforming customer experience with OpenText and Salesforce
The summer of 2019 sees our product relationship with Salesforce® take a giant step forward. We are strengthening our OpenText™…
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Cloud
Five reasons to choose OpenText Exstream for Salesforce
OpenText Exstream™ has consistently been recognized by analysts as a leader in the Customer Communications Management (CCM) space for over…
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Content Services
What’s new in Release 16 EP5 for SAP, Microsoft, Oracle and Salesforce solutions
The new OpenText™ Release 16 Enhancement Pack 5 (EP5) is here and it brings a variety of new product releases…
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Technologies
What’s new in EP4 for OpenText ecosystem solutions
The new EP4 release for our ecosystem solutions is focused on enhancements and additional functionality that supports our customers using…
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Content Services
OpenText Extended ECM for Salesforce: The missing piece of the jigsaw
If your organization has an ERP system (like SAP® or Oracle®) implemented for certain processes; and you are utilizing Salesforce®…
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