digital transformation

Analytics

The human impact on digital transformation in manufacturing

The recent ‘Digital Transformation in Manufacturing’ report from OpenText and Sapio Research revealed that 80% of respondents saw digital transformation…

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Customer Experience Management

Utilities are Playing Catch-up with Online Document Formats

A review of major trends in the electric power sector found that electric utilities are rapidly becoming more focused on…

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Digital Transformation

A day in the Life of a Utility Company

In the last in my blog series on Operational Excellence, I’d like to introduce you to BigShock Energy. It’s a…

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CEO Blog

How Will We Measure the Golden Age?

Industrial revolutions tend to benefit the rich more than the poor, initially. They all begin with great inequality. In unequal…

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CEO Blog

The Impact on Government

“Good enough” as a measure for government work is no longer good enough. The changing nature of the citizenry (Millennials…

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CEO Blog

The Digital Self

Just as our analog notion of self (flesh and blood) consists of RNA and DNA, our digital sequence—let us call…

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CEO Blog

Enterprise World 2017: The Future of Digital—from Engagement to Insight

Software changes the world. Today’s technologies have radically transformed both enterprise and consumer spaces, re-shaping our expectations about how we…

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CEO Blog

The Impact on the Person

The “Physical” Self The Fourth Industrial Revolution (4IR) is expected to accelerate knowledge like never before. As I mentioned previously,…

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B2B Integration

New IDC Study – 66% Would use B2B Outsourcing to Support Digital Transformation

Over the past few months I have posted several blogs relating to digital transformation across the supply chain. My last…

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Compliance

Personalized Public Services Require a new era of Information Sharing

Citizens want to interact digitally with government. It’s not just the young. People of all ages are happy to have…

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CEO Blog

The Rise of the Machine

It is happening so fast it cannot be stopped. From Oxford to MIT to Harvard to the World Economic Forum,…

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Business Network

How Mature Are You? Embrace Digital Transformation in Measured Steps

Embracing digital transformation will not typically be a step function or a sea-change for most organizations. It is an evolution—a…

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CEO Blog

New Skills are Required

Over the last decade much attention has been applied to a handful of skills for the professional worker. This is…

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CEO Blog

Industries are Transformed

Every industry will be transformed by new technologies, a new workforce, new business models, and new buyer expectations. All businesses…

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CEO Blog

New Business Models Emerge

New business models have emerged in the Fourth Industrial Revolution (4IR) that distinguish themselves from “the way business was conducted” in…

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CEO Blog

The Impact on Business

The Fourth Industrial Revolution (4IR) is servicing new market needs while simultaneously disturbing existing products and services. New business models…

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Business Network

Q&A with Forrester Senior Analyst Heidi Shey: Secure Information Exchange in the Digital Age

Forrester Senior Analyst Heidi Shey recently joined OpenText to discuss how secure information exchange can help your organization seize its digital…

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CEO Blog

The Fourth Industrial Revolution

What makes the Fourth Industrial Revolution (4IR) different from the Third Industrial Revolution (3IR)? Well, everything. It is marked by…

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Customer Experience Management

Are Neo-Luddites Giving Digital Transformation a Pass?

At the beginning of the 19th century, English textile workers called Luddites destroyed weaving machinery to protest “the fraudulent and…

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Digital Transformation

Digital Transformation and Thoughts From Gartner Symposium

I recently had the opportunity to attend and present at the Gartner Symposium in Dubai on behalf of OpenText. This…

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