digital transformation

Digital Transformation

OpenText Elite: 2017 year in review

We are now more than halfway through the first month of 2018, but I still find myself reflecting on the…

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Customer Experience Management

Velocity of change and the digital revolution

We are all customers and we all have experiences. Customer Experience in Practice is a common-sense look at how we…

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Digital Transformation

While oil and gas merger and acquisitions grow, IT is a risk

In my previous blog I covered the growing role of strategic alliances in the oil and gas sector. This time,…

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Enterprise Content Management

Personalizing OpenText Content Suite and Extended ECM in 5 easy steps

Role-based personalization is all about delivering content and functionality that matches the needs of specific job roles, with no effort…

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Business Network

Fax volumes in organizations are growing…

“Fax is dead.” “Who faxes anymore?” “1985 called.  Your fax is sitting on the dusty fax machine in the forgotten…

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Digital Transformation

Oil prices place the focus firmly on profitability

As the price of brent oil hovers around $50 per barrel and debate rages whether it is set to rise  or…

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CEO Blog

OpenText Acquires Covisint

Today is a very exciting day for OpenText customers as we announce the acquisition of Covisint, the leading Cloud platform…

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Analytics

The human impact on digital transformation in manufacturing

The recent ‘Digital Transformation in Manufacturing’ report from OpenText and Sapio Research revealed that 80% of respondents saw digital transformation…

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Customer Experience Management

Utilities are Playing Catch-up with Online Document Formats

A review of major trends in the electric power sector found that electric utilities are rapidly becoming more focused on…

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Digital Transformation

A day in the Life of a Utility Company

In the last in my blog series on Operational Excellence, I’d like to introduce you to BigShock Energy. It’s a…

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CEO Blog

How Will We Measure the Golden Age?

Industrial revolutions tend to benefit the rich more than the poor, initially. They all begin with great inequality. In unequal…

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CEO Blog

The Impact on Government

“Good enough” as a measure for government work is no longer good enough. The changing nature of the citizenry (Millennials…

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CEO Blog

The Digital Self

Just as our analog notion of self (flesh and blood) consists of RNA and DNA, our digital sequence—let us call…

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CEO Blog

Enterprise World 2017: The Future of Digital—from Engagement to Insight

Software changes the world. Today’s technologies have radically transformed both enterprise and consumer spaces, re-shaping our expectations about how we…

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CEO Blog

The Impact on the Person

The “Physical” Self The Fourth Industrial Revolution (4IR) is expected to accelerate knowledge like never before. As I mentioned previously,…

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B2B Integration

New IDC Study – 66% Would use B2B Outsourcing to Support Digital Transformation

Over the past few months I have posted several blogs relating to digital transformation across the supply chain. My last…

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Compliance

Personalized Public Services Require a new era of Information Sharing

Citizens want to interact digitally with government. It’s not just the young. People of all ages are happy to have…

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CEO Blog

The Rise of the Machine

It is happening so fast it cannot be stopped. From Oxford to MIT to Harvard to the World Economic Forum,…

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Business Network

How Mature Are You? Embrace Digital Transformation in Measured Steps

Embracing digital transformation will not typically be a step function or a sea-change for most organizations. It is an evolution—a…

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CEO Blog

New Skills are Required

Over the last decade much attention has been applied to a handful of skills for the professional worker. This is…

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