Technologies
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Modern data collection imperatives in today’s remote reality
Modern data collection for eDiscovery has always been demanding. Today, the challenges are exacerbated by a number of trends, including…
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What is CCM (Customer Communication Management)?
Organizations need to have seamless and constant communication with their customers while also gaining insights into their needs. This helps…
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Axe the fax with secure file exchange
The Axe the Fax campaign has charged NHS Trusts with discarding their old fax machines (there were over 8,000 in…
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Maximize ROI by optimizing digital asset management productivity
Over the years, Digital Asset Management (DAM) has transformed from a digital media storage hub to a solution with the addition…
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Secure communications in a post-PSTN world
In part 1, we discussed how British Telecom was phasing out the PSTN and ISDN networks that many businesses depend on,…
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Eliminating legal task inefficiencies
According to a recent Gartner survey, legal leaders are struggling with their workload since COVID-19. Along with severe cutbacks to…
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Moving to the cloud doesn’t have to be all or nothing
This blog is co-authored by Alison Clarke and Sandi Nelson. The last thing any organization needs in 2020 is more…
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Preparing for the end of the ISDN & PSTN
The copper line telephone system has served the UK well, but its time is finally coming to an end. British…
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Don’t “Axe the fax”
The UK National Health Service (NHS) made the news in 2018 for its continued reliance on traditional fax machines, with…
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Records Management – the key to information compliance
Typically, an organization’s EIM project focuses on Enterprise Content Management (ECM) implementation topics like metadata, folder structures, workflows, system integration…
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NIST Privacy Framework – Governance, risk management and compliance
In this blog, we will focus on the importance of Governance, Risk Management, and Compliance (GRC) programs within the NIST…
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What’s new in OpenText EnCase Endpoint Security 20.3
As data breaches continue to escalate in both their frequency and severity, it is more critical than ever for security…
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Getting the best performance from your Digital Asset Management system
Performance is an essential component when implementing any solution and is critical for acceptance by the end users, administrators, consumers,…
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Forrester study finds cloud security fears unfounded
This blog is co-authored by Alison Clarke and Sandi Nelson. Organizations with major on-premises investments understandably have concerns about a…
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Why small retailers are flocking to this EDI solution
Why is Electronic Data Interchange (EDI) so important to small to medium sized businesses (SMBs) and why is it quickly…
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Is your web content management business ready?
More than ever, there is an increasing need for organizations to ensure their webpages and web content can be easily…
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Three reasons why managed services increase business resilience
As organizations around the world continue to deal with COVID-19 and prepare themselves for potential future waves, a clear pattern…
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Simplifying customer outreach leads to big savings
Maintaining open lines of communication with your customers and partners is essential, but with all the different methods in use…
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Primed for success
Without reliable pump technology, breweries and bakeries spoil, water and energy providers power down, and even paint manufacturers dry up.…
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What is cloud content management?
The first versions of content management were all about control and risk minimization. They primarily revolved around the needs of…
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