Technologies
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5 Critical Questions You Need to Ask About Your Sensitive Data
Data privacy regulations, interconnectivity (virtual machines, cloud, IoT, BYOD), and cyber threats are changing the global digital landscape. With this…
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GDPR. Forget bitcoin, data is the new currency of retail
On May 25, 2018, the new EU data privacy regulation, known as the General Data Protection Regulation (GDPR), comes into…
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Analytics and AI. The rise of the data-driven manufacturer
Times are tough. Global economic growth for the manufacturing sector is slow with few signs of recovery. Companies have worked…
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Customer satisfaction: The key benefit of EDI for small business
According to the Harvard Business Review, it costs five to 25 times more to acquire a new customer than to…
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Creating remarkable customer experiences
What makes an interaction, a communication, a purchase, or any other kind of customer experience we have in our daily…
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IT modernization in Government
IT modernization has always been high on the agenda of government CIOs. Following the Modernizing Government Technology Act becoming law,…
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Ready. AIIM. Fire!
On March 1st, I presented at the AIIM virtual conference on Microsoft® Office 365® and SharePoint®. I spoke about some of…
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Supply chain transformation cannot be delayed just because it’s hard to achieve
Getting everyone inside a retail business to collaborate around the shared goal of serving the customer better sounds easy, until…
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10 years, 5,000 customers and €1 billion
Most of us have started down the digitisation road in one form or another. We’re all moving at our own…
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Traditional records management isn’t working for government – or anybody else
Government agencies at all levels are realizing traditional records management practices are insufficient and ineffective in a digital world. Why?…
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Customer experience as a catalyst for digital transformation
With 63% of Financial Services organizations either planning or formally engaged in digital transformation initiatives, how does a financial brand…
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ApplicationXtender fills gap in healthcare document management
The get work done part in the subtitle is why healthcare organizations should take a good look at OpenText™ ApplicationXtender. It integrates…
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AI myths and misconceptions
In this blog we welcome guest blogger Mariano Kristensen, Software Sales Executive at SAP Centre of Excellence, EMEA North. Mariano…
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Introducing the OpenText B2B Managed Services For Dummies guide
Firstly a bit of background about the OpenText™ B2B Managed Services For Dummies Guide, starting with my first For Dummies…
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Top 7 CMS software benefits for digital marketing in 2018
Digital marketing is proven to be the most effective channel for today’s marketers – and it can deliver far more…
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How to choose the best CMS software in 2018
Organizations have to continually improve customer experience while reducing costs and driving innovation. Choosing the Content Management System (CMS) for…
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