Information Management
-
Content services: A key to organizational resilience
Resilience is the capacity to recover quickly from difficulties. As organizations regroup, reorganize and reprioritize over the rest of this…
Read more » -
Engaging citizens in new and innovative ways
Around the world, constituents expect a digital experience that allows them to interact, engage and transact with their government anytime,…
Read more » -
Achieving a successful CCM implementation and adoption
When a customer chooses to invest in any kind of Customer Communications Management (CCM) platform, there are two things that…
Read more » -
Agility delivers the world’s goods using greener routes
For leading logistic company Agility, having access to their data through an integrated information platform can provide the insights needed…
Read more » -
Exploring technology innovation at SITE Centers
We are currently seeing a shift in enterprises looking to innovation not just to disrupt, but to solve real business…
Read more » -
How prepared are you for the EU MDR?
On May 26, 2020, the EU Medical Device Regulation (MDR) exited its transition period. There are still questions about how…
Read more » -
Getting the most from Vendor Invoice Management on SAP S/4HANA
Despite your best efforts to digitally transform your business, it’s always worth remembering that some parts of your organization may…
Read more » -
3 ways to extend Salesforce for a true omnichannel customer experience
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they…
Read more » -
How does better content management help put food on the table?
As a trusted and ethically managed business in the Agro-industry, Betagro places a high emphasis on food quality, safety and…
Read more » -
A new way to work: How to enable effective remote collaboration amid the coronavirus outbreak
As coronavirus cases increase around the world, businesses are struggling to support the productivity of a growing employee base who…
Read more » -
Celebrating 20 years of excellence
2020 marks the 20th anniversary of OpenTextTM Exstream. It is hard to believe that the market-leading Customer Communications Management (CCM)…
Read more » -
The state of AI and information readiness in banking
According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a…
Read more » -
Salt River Project protects water with creative flow
The Salt River Project (SRP) is a public utility that serves users and the environment by going beyond the essentials.…
Read more » -
7 best practices in customer experience
In today’s world, customer experience determines success. Regardless of your organization’s size, products, service or industry, providing your customers with a consistently great…
Read more » -
Ensuring business continuity during emergencies
Business continuity can be a challenge when virus breakouts, natural disasters or political upheaval lead to travel bans. While protecting…
Read more » -
Using information management for positive change
In content and information management platforms, content is typically created and used internally to document projects, capture knowledge and provide…
Read more » -
Industry 4.0 is profoundly impacting the customer experience
In not the too distant past, companies carried out business the old fashion way, where paper was the norm and…
Read more » -
Top 10 reasons to upgrade Documentum
Software upgrades are vital for organizations to improve performance. To maintain a competitive advantage, internal resource efficiency and service levels,…
Read more » -
Four New Year’s resolutions for Documentum customers
It’s the beginning of a new year — and a new decade — and, for many, it’s time for the…
Read more » -
Managing the lifecycle of your Microsoft Teams
In the evolving digital world, organizations wrestle with managing an increasing volume of content, finding the current version of a…
Read more »