Information Management
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Enabling highly personalized content at scale with customer data
For content marketers, finding out that the campaign you worked so hard on didn’t hit the spot is incredibly frustrating.…
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Is your speech analytics solution multilingual?
Exceptional customer experience (CX) continues to be paramount for any business. In fact, a Gartner survey conducted in 2020 found…
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Innovating with your customers
From healthcare to supply chains to cyber security, the global pandemic has fundamentally changed how we live and work. Although…
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An integrative approach to managing data privacy
Authored by Douglas Stewart, Senior Director, Solutions Consulting at OpenText A few months ago, while doing some data privacy research,…
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Top 5 benefits of digital customer experience management tools
The 2020 COVID-19 pandemic was the ‘moment that everything changed’ for business. Delivering an excellent digital customer experience is no…
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Creating workplace experiences that keep employees happy and productive
With hybrid workplaces here to stay, your workers and new hires expect you to create the best employee experience possible,…
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Get business content management up and running fast with no IT support
Thorsten Fischer leads the Product Management team responsible for the OpenText next-generation SaaS content services platform including OpenText™ Core Content, OpenText™ Core Share and OpenText™ Core…
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DAM for consumer packaged goods organizations
If you rely on others to market and sell your products, your brand is your most valuable asset. Whether customers…
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Delivering on your vision for business process improvement
Every organization is built with a mission to be successful. Whether yours is a small or large enterprise, your organization…
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Using first-party data to deliver personalized and tailored digital experiences at scale
Delivering personalized digital experiences is getting harder even as the technology to do so gets better. As the value of…
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Announcing OpenText Content Cloud CE 21.3
Succeeding in a modern work landscape of remote resources, dispersed processes and ever-increasing volumes of digital content requires a new…
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Announcing OpenText Experience Cloud CE 21.3
Modern customer experiences are personalized experiences. Customers expect you to tailor your communications, websites, support, and even in-person interactions to…
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Announcing OpenText Developer Cloud CE 21.3
The new OpenText™ Developer Cloud continues to be updated with our new commercial North American availability zone. Now an OpenText…
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Introducing OpenText Experience CDP
Effective personalization at scale is the holy grail of modern marketing. It is a powerful force for acquisition, retention, and…
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Introducing OpenText Core Share for SAP
OpenText™ Cloud Editions (CE) 21.3 includes the availability of OpenText™ Core Share for SAP® Solutions — an exciting, new offering…
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How the pandemic has raised the bar for digital experience
When the COVID-19 pandemic hit the world in March 2020, in-store shopping was not an option. For many consumers this…
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Q2 2021 Forrester Wave™ for Content Platforms provides expert insight into the evolving content management landscape
Forrester Research, Inc. just released their report on the state of the content services technology landscape, The Forrester Wave™: Content…
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Why you need a top digital experience platform in 2021
The COVID-19 pandemic has accelerated a social and technology trend that has been happening for some time. The way we…
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Where are organizations on the low-code development journey?
Many organizations that initially used enterprise content management (ECM) systems to tackle large-scale, document-intensive processes have taken a multi-phased approach…
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5 leadership lessons from the pandemic
Every area of business has faced its own challenges over the past 15 months—from sales and marketing, to customer support and product development. On top of all that, cyber threats have grown as criminals…
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