Information Management
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Three reasons why managed services increase business resilience
As organizations around the world continue to deal with COVID-19 and prepare themselves for potential future waves, a clear pattern…
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How to choose the best content services platform in 2021
In a previous blog, we covered the growth of content services as it evolves from traditional Enterprise Content Management (ECM).…
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Migrating content, data and operations to the cloud
New work models are creating additional challenges for enterprises. One of the most important: ensuring a dispersed workforce has secure, simple access to…
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How emerging markets are embracing the post-COVID reality
Innovation is borne out of necessity, opportunity, or both. And that has never been more true than during the pandemic…
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Data privacy and trust in a digital-first COVID-19 era
The COVID-19 crisis has accelerated the pace of digital transformation, making digital interaction central to almost every process and forcing…
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Migration to cloud content management now vital
In the COVID-19 world, digital transformation is essential for business continuity and resilience. While modernizing cloud content management is a…
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Screen flips and gatekeepers don’t work in the new world of work
The notion of the traditional workplace has been evolving for a decade now, but 2020 has seen a forced acceleration…
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It’s time to get REALLY serious about digital transformation
With the sudden explosion of remote work, the disruption to global supply chains, dramatic shifts in consumer behavior, and escalating…
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4 key areas for successful information management transformation
Enterprise technology and digital transformation programs are notoriously challenging. A recent Harvard Business Review (HBR) article stated: “Success requires bringing together…
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Ever wonder why information matters in train safety?
That anyone should be injured or killed in a transportation accident is a tragedy. Trains carry billions of passengers and…
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Why information matters for the resilient organization
Every company must become an information company to thrive in the next decade. We hear that a lot – but…
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3 tips to improving efficiency and reducing risk when using Microsoft Office 365 and Teams
This blog is co-authored by Lou Blatt and Dei Jow. Like many remote knowledge workers, I use Microsoft® Office 365…
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OpenText and SAP: Digital Zone
OpenText™ launched its Digital Zone strategy in mid-April to deliver an exceptional communication strategy to our customers. With a specific…
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Where did I put that document?
Since March 2020, like millions of others around the world, the majority of OpenText™ employees have been working from home…
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Responding to subject rights requests for the CCPA and beyond
This blog is co-authored by Andy Teichholz and Gino Vicari. July 1, 2020 marks the start of enforcement of the…
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Don’t ignore the strain of “information overload” on a newly remote workforce
Labeled ‘the world’s largest work-from-home experiment’, the COVID-19 pandemic has forced tens of millions of employees across organizations of every…
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How to keep your remote work team together
Remote work teams around the world are showing that despite today’s extraordinary circumstances, we can still churn out hearty levels…
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Customer experience vs. customer engagement
Imagine you have an annual budget of $50,000. Do you spend it all on customer experience or customer engagement? The…
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Waikato Regional Council builds a sustainable future with digital technologies
The longest river in New Zealand, the Waikato River runs through the North Island and empties into the Tasman Sea.…
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Friend or foe? Data interoperability key to trust in payments
At an exclusive roundtable sponsored by OpenText and hosted by Finextra, leaders from the world of finance and payments came together,…
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