Information Management
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How the pandemic has raised the bar for digital experience
When the COVID-19 pandemic hit the world in March 2020, in-store shopping was not an option. For many consumers this…
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Q2 2021 Forrester Wave™ for Content Platforms provides expert insight into the evolving content management landscape
Forrester Research, Inc. just released their report on the state of the content services technology landscape, The Forrester Wave™: Content…
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Why you need a top digital experience platform in 2021
The COVID-19 pandemic has accelerated a social and technology trend that has been happening for some time. The way we…
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Where are organizations on the low-code development journey?
Many organizations that initially used enterprise content management (ECM) systems to tackle large-scale, document-intensive processes have taken a multi-phased approach…
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5 leadership lessons from the pandemic
Every area of business has faced its own challenges over the past 15 months—from sales and marketing, to customer support and product development. On top of all that, cyber threats have grown as criminals…
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ERP systems are still plagued by bad data
The enterprise resource planning (ERP) software market is set for rapid growth. Worth approximately $39 billion in 2019, it is…
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How to implement a new software system
The efficiency, productivity and innovation for an organization can stem from implementing the latest software applications in a timely and…
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The strategic value of low-code development
With organizations continuing to push toward digital transformation, the developers and business analysts within these businesses hold the key to…
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Remote Nunavik villagers connected by timely translation
Job opportunity. Offre d’emploi. ᐱᓇᓱᒐᑦᓴᖅ Job postings on the Kativik Regional Government (KRG) Facebook page are displayed in three languages:…
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5 ways to jumpstart digital process automation
Most organizations are on a path to digital transformation. This means they’re spearheading initiatives to elevate operations for improved business…
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Cutting the environmental costs of fax
Fax remains the secure communications backbone for healthcare, finance, government and other industries around the world. Each year, fax machines…
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Introducing OpenText Core Content
Information access, use and governance has always been a major challenge for organizations – that has grown exponentially with the increasingly hybrid workforce. As ECM morphed to Content Services, OpenText has…
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Introducing OpenText Core Case Management
From service requests to incident response, case-based processes are inherently dynamic and often ad hoc. This fundamental challenge is now…
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Announcing OpenText Content Cloud CE 21.2
Isolated content silos have always been a challenge for organizations, and the explosion of remote work has only increased the…
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Why is digital process automation critical to digital transformation?
The pandemic has driven organizations to assess their business processes—and the people, systems and technology that support them—with magnifying-glass intensity.…
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Tackling the challenges of remote working during a pandemic
Planning flight operations is a complex and time-critical task, made even more challenging during the coronavirus pandemic. Eurowings, a specialist…
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What is digital experience?
Digital experience inhabits a realm packed with similar terms. You have digital experience management (DXM), customer experience (CX), customer experience…
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Digital experience for CFOs
Implementing a digital experience platform (DXP) for your organization can be a significant financial commitment. But it’s also an investment that can pay considerable dividends. If you’re a marketing executive or…
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Semiconductor firm adapts to remote work
The COVID-19 pandemic has impacted countless businesses across the globe. When strict lockdown measures were introduced restricting travel, many of TDK-Micronas’ design engineers were…
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Dynamic case management
Case management is not a new practice. Over a century ago, the healthcare industry was the first to adopt case…
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