Information Management Archives - Page 2 of 16

Lori McKellarApril 14, 2021

Introducing OpenText Core Case Management

From service requests to incident response, case-based processes are inherently dynamic and often ad hoc. This fundamental challenge is now…

Fred SassApril 14, 2021

Announcing OpenText Content Cloud CE 21.2

Isolated content silos have always been a challenge for organizations, and the explosion of remote work has only increased the…

Lori McKellarApril 8, 2021

Why is digital process automation critical to digital transformation?

The pandemic has driven organizations to assess their business processes—and the people, systems and technology that support them—with magnifying-glass intensity.…

Caitlyn WilliamsFebruary 26, 2021

Tackling the challenges of remote working during a pandemic

Planning flight operations is a complex and time-critical task, made even more challenging during the coronavirus pandemic. Eurowings, a specialist…

Magali GermainFebruary 11, 2021

What is digital experience?

Digital experience inhabits a realm packed with similar terms. You have digital experience management (DXM), customer experience (CX), customer experience…

Will CookFebruary 10, 2021

Implementing a digital experience platform (DXP) for your organization can be a significant financial commitment. But it’s also an investment that can pay considerable dividends. If you’re a marketing executive or…

Bruna PachecoFebruary 3, 2021

Semiconductor firm adapts to remote work

The COVID-19 pandemic has impacted countless businesses across the globe. When strict lockdown measures were introduced restricting travel, many of TDK-Micronas’ design engineers were…

George HarotFebruary 3, 2021

Dynamic case management

Case management is not a new practice. Over a century ago, the healthcare industry was the first to adopt case…

Muhi MajzoubJanuary 21, 2021

Rethinking information management

Over the last three decades, OpenText™ has been committed to delivering Enterprise Information Management (EIM) solutions to solve challenging business…

Magali GermainJanuary 21, 2021

4 tips for tracking customer experience KPIs

Increasingly, companies are running the numbers and discovering that they ignore customer experience at their peril. It’s more cost-effective to keep the customers you…

Fred SassNovember 23, 2020

Gartner Magic Quadrant documents evolving content services landscape

Gartner has just published its annual assessments of the content services sector: 2020 Gartner Magic Quadrant for Content Services Platforms 2020 Gartner Critical Capabilities for…

Suren NaidooNovember 12, 2020

Adapting old world solutions to new world problems

Organizations have shown incredible resilience in the face of the challenges of the COVID-19 pandemic. Businesses quickly implemented remote working,…

OpenTextNovember 4, 2020

Rethinking content management: Not business as usual

Technology makes business possible even when circumstances make it seem impossible. And a big part of succeeding is having up-to-date,…

Lisa MerangerOctober 26, 2020

What’s new in OpenText Core Share and OpenText Core Signature 20.4

As part of OpenText™ Cloud Editions 20.4, OpenText™ Core Share and OpenText™ Core Signature, SaaS applications that facilitate secure content…

Melanie FongOctober 12, 2020

How change management, adapting and adoption became a daily task

COVID- 19 forced change on us quickly and dynamically. It took away our freedom to roam about, visit places and people, and be socially active. It…

Alison ClarkeOctober 9, 2020

Forrester: What to look for in cloud content management vendors

This blog is co-authored by Alison Clarke and Sandi Nelson. Having the right partners by your side is crucial as your…

Lisa MerangerOctober 8, 2020

E-signature: Why offering customers more choice is vital

More choice, more agility, and more flexibility. These are key requirements when selecting applications to keep your remote workforce productive. Organizations need to find new digital approaches, but they want to maintain control over what…