Information Management
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ERP systems are still plagued by bad data
The enterprise resource planning (ERP) software market is set for rapid growth. Worth approximately $39 billion in 2019, it is…
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How to implement a new software system
The efficiency, productivity and innovation for an organization can stem from implementing the latest software applications in a timely and…
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The strategic value of low-code development
With organizations continuing to push toward digital transformation, the developers and business analysts within these businesses hold the key to…
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Remote Nunavik villagers connected by timely translation
Job opportunity. Offre d’emploi. ᐱᓇᓱᒐᑦᓴᖅ Job postings on the Kativik Regional Government (KRG) Facebook page are displayed in three languages:…
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5 ways to jumpstart digital process automation
Most organizations are on a path to digital transformation. This means they’re spearheading initiatives to elevate operations for improved business…
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Cutting the environmental costs of fax
Fax remains the secure communications backbone for healthcare, finance, government and other industries around the world. Each year, fax machines…
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Introducing OpenText Core Content
Information access, use and governance has always been a major challenge for organizations – that has grown exponentially with the increasingly hybrid workforce. As ECM morphed to Content Services, OpenText has…
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Introducing OpenText Core Case Management
From service requests to incident response, case-based processes are inherently dynamic and often ad hoc. This fundamental challenge is now…
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Announcing OpenText Content Cloud CE 21.2
Isolated content silos have always been a challenge for organizations, and the explosion of remote work has only increased the…
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Why is digital process automation critical to digital transformation?
The pandemic has driven organizations to assess their business processes—and the people, systems and technology that support them—with magnifying-glass intensity.…
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Tackling the challenges of remote working during a pandemic
Planning flight operations is a complex and time-critical task, made even more challenging during the coronavirus pandemic. Eurowings, a specialist…
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What is digital experience?
Digital experience inhabits a realm packed with similar terms. You have digital experience management (DXM), customer experience (CX), customer experience…
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Digital experience for CFOs
Implementing a digital experience platform (DXP) for your organization can be a significant financial commitment. But it’s also an investment that can pay considerable dividends. If you’re a marketing executive or…
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Semiconductor firm adapts to remote work
The COVID-19 pandemic has impacted countless businesses across the globe. When strict lockdown measures were introduced restricting travel, many of TDK-Micronas’ design engineers were…
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Dynamic case management
Case management is not a new practice. Over a century ago, the healthcare industry was the first to adopt case…
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Rethinking information management
Over the last three decades, OpenText™ has been committed to delivering Enterprise Information Management (EIM) solutions to solve challenging business…
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4 tips for tracking customer experience KPIs
Increasingly, companies are running the numbers and discovering that they ignore customer experience at their peril. It’s more cost-effective to keep the customers you…
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Gartner Magic Quadrant documents evolving content services landscape
Gartner has just published its annual assessments of the content services sector: 2020 Gartner Magic Quadrant for Content Services Platforms 2020 Gartner Critical Capabilities for…
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Adapting old world solutions to new world problems
Organizations have shown incredible resilience in the face of the challenges of the COVID-19 pandemic. Businesses quickly implemented remote working,…
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Rethinking content management: Not business as usual
Technology makes business possible even when circumstances make it seem impossible. And a big part of succeeding is having up-to-date,…
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