Information Management
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How prepared are you for the EU MDR?
On May 26, 2020, the EU Medical Device Regulation (MDR) exits its transition period. There are still questions about how…
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Getting the most from Vendor Invoice Management on SAP S/4HANA
Despite your best efforts to digitally transform your business, it’s always worth remembering that some parts of your organization may…
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3 ways to extend Salesforce for a true omnichannel customer experience
Customers are empowered by voices, choices, and devices. They want what they want, where they want it and when they…
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How does better content management help put food on the table?
As a trusted and ethically managed business in the Agro-industry, Betagro places a high emphasis on food quality, safety and…
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A new way to work: How to enable effective remote collaboration amid the coronavirus outbreak
As coronavirus cases increase around the world, businesses are struggling to support the productivity of a growing employee base who…
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Celebrating 20 years of excellence
2020 marks the 20th anniversary of OpenTextTM Exstream. It is hard to believe that the market-leading Customer Communications Management (CCM)…
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The state of AI and information readiness in banking
According to a new report on the global banking industry from Finextra, 45% of retail banks say they can onboard a…
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Salt River Project protects water with creative flow
The Salt River Project (SRP) is a public utility that serves users and the environment by going beyond the essentials.…
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7 best practices in customer experience
In today’s world, customer experience determines success. Regardless of your organization’s size, products, service or industry, providing your customers with a consistently great…
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Ensuring business continuity during emergencies
Business continuity can be a challenge when virus breakouts, natural disasters or political upheaval lead to travel bans. While protecting…
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Using information management for positive change
In content and information management platforms, content is typically created and used internally to document projects, capture knowledge and provide…
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Industry 4.0 is profoundly impacting the customer experience
In not the too distant past, companies carried out business the old fashion way, where paper was the norm and…
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Top 10 reasons to upgrade Documentum
Software upgrades are vital for organizations to improve performance. To maintain a competitive advantage, internal resource efficiency and service levels,…
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Four New Year’s resolutions for Documentum customers
It’s the beginning of a new year — and a new decade — and, for many, it’s time for the…
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Managing the lifecycle of your Microsoft Teams
In the evolving digital world, organizations wrestle with managing an increasing volume of content, finding the current version of a…
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Are we there yet?
Everyone who has taken a long road trip with children has heard that incessant question from the back seat: “Are…
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Driving shareholder value through marketing
In recent blogs I’ve talked about the importance of proving the value of marketing and my predictions for marketing trends…
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Accelerate your business with integrations that matter
As everything becomes more and more connected in the enterprise, people, devices, and software, so does the need for all…
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The differing attitudes to digital transformation in the utility sector
There are few utility organizations today that don’t understand or appreciate the benefits of digital transformation. However, a new whitepaper…
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Insights from information governance practitioners
It’s no secret that “real world” needs and implementations are often very different than hypothetical, “perfect world” simulations. Information governance…
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