Information Management Archives

OpenTextMarch 1, 2018

How to choose the best CMS software in 2018

Organizations have to continually improve customer experience while reducing costs and driving innovation. Choosing the Content Management System (CMS) for…

Kimberly EdwardsFebruary 20, 2018

Collaboration made easy through seamless editing and co-authoring

After working for 18 years at a technology company deemed market leader in Content Services, one would expect that my…

Martin RichardsFebruary 13, 2018

OpenText and Documentum – a year of progress in Energy and Engineering

As we reach the first anniversary of the OpenText purchase of the Documentum family, I thought it was a good…

OpenTextFebruary 13, 2018

What is a content management system (CMS)?

The names (and acronyms) may be similar, but there’s a huge difference between the different solution sets that can fall…

OpenTextFebruary 8, 2018

OpenText debut on Gartner Magic Quadrant for Workforce Engagement Management for Qfiniti solution

The OpenText team is proud to announce its arrival to the Gartner Magic Quadrant for Workforce Engagement Management (WEM) for…

Kris MillsFebruary 5, 2018

LEAP makes perfect fit in OpenText cloud services strategy

It’s been one year now since we announced our acquisition of Documentum, InfoArchive, Captiva, and LEAP SaaS Platform and Applications.…

OpenTextFebruary 2, 2018

How to choose the best CEM software in 2018

In our first blog, we discussed Customer Experience Management (CEM) and the benefits that an effective CEM platform offers organizations…

Alison ClarkeJanuary 19, 2018

What is Enterprise Content Management (ECM)?

Enterprise Content Management (ECM) has been a major part of corporate technology architecture for over a decade. Traditionally, it’s been…

OpenTextJanuary 17, 2018

What is Customer Experience Management (CEM)?

There was a time when content almost entirely flowed one way – from enterprises to customers. Customers’ responses were effectively…

OpenTextJanuary 11, 2018

What is Enterprise Information Management (EIM)?

Enterprise Information Management (EIM) can best be defined as a set of technologies, processes, disciplines and practices used to manage…

Chris WynderDecember 15, 2017

A focus on practical usability in AppEnhancer 16.3

Welcome to the official first complete release of OpenText™ AppEnhancer (formerly known as ApplicationXtender). One of the questions that customers and partners…

OpenTextNovember 21, 2017

OpenText InfoArchive takes a big integration step

When I think about OpenText™ InfoArchive, I tend to focus on the value of information, both content and data. The…

OpenTextNovember 20, 2017

Make the most of your Single Page Applications with TeamSite 16.3

Do you like using Single Page Applications as part of your website design? They are pretty cool aren’t they? And…

OpenTextNovember 14, 2017

OpenText File Intelligence

Essentially, all organizations need to find and manage content for information governance or regulatory compliance and also for internal or…

OpenTextNovember 7, 2017

OpenText Experience Suite EP3 release further streamlines the customer journey

In our latest release, we’re making it easier than ever to create compelling and engaging experiences that will streamline the…

OpenText Leaders in Gartner MQ for Content Services

Stephen LudlowOctober 25, 2017

Gartner Magic Quadrant for Content Services Platforms 2017

The wonks at Gartner have just published their annual assessment of the ECM sector. While every year’s Magic Quadrant provides…

OpenTextOctober 10, 2017

Customer communications management

Do you remember Financial Services before the world of digital marketing and omnichannel customer experiences? Customer Communications Management (CCM) was…