The latest innovations in Business AI, Business Cloud, and Business Technology

July 16, 2024 • 7 minute read

The transformative impact of generative AI on customer service and customer success

July 8, 2024 • 5 minute read

Smarter document solutions from OpenText

June 24, 2024 • 3 minute read

Enable operational excellence to increase customer engagement, satisfaction, and loyalty.

May 28, 2024 • 3 minute read

Great AI starts with great information management  The Cognitive Era is upon us, with 92% of U.S. businesses set to implement AI into their operations…

April 2, 2024 • 4 minute read

As the digital landscape for sales teams has shifted over recent years, so too have consumer expectations. Customers are used to the convenience and speed…

January 29, 2024 • 2 minute read

Contact centers face persistent challenges in ensuring optimal agent productivity and efficiency. OpenText™ Qfiniti Explore 24.1 emerges as a beacon of innovation, addressing the pressing…

January 23, 2024 • 2 minute read

AI has lit the world on fire and reshaped expectations of what’s possible. The pace of change continues to accelerate – 95% of global executives…

December 18, 2023 • 4 minute read

This holiday season Santa needs help checking his lists! Santa receives millions of wish list letters from children around the world, and he needs to…

December 15, 2023 • 2 minute read

The word ‘rollercoaster’ best sums up 2023. We’ve experienced economic, geopolitical, technological, and societal challenges over recent months with the ongoing cost-of-living crisis, high interest…

November 22, 2023 • 5 minute read

Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…

October 18, 2023 • 4 minute read

What an inspiring and epic Dreamforce, September 12-14, with the OpenText team! It was fantastic to connect with people and colleagues face to face to…

September 26, 2023 • 4 minute read