Sales
Make magic with integrated rich media in digital experience management
6 reasons to integrate DAM with your content management system
Boost employee engagement; productivity will follow
Measuring employee productivity can be tricky business. For certain roles, the metrics may seem obvious, such as active pipeline for sales reps or average response…
• 5 minute read
Deliver smarter digital employee experiences
In recent years many organizations have updated their digital tools to support the permanence of remote and hybrid work. Despite many advances, organizations still find…
• 4 minute read
Make information your customer superpower
It’s time to work smarter Organizations that have the information advantage are working smarter to navigate the unforeseen and race ahead of competition. Simplify and save…
• 4 minute read
Optimize customer relationship management
With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To provide on-point and personalized sales…
• 5 minute read
Effective customer information management builds better digital experiences
Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more…
• 4 minute read
Harness inbound customer information to transform sales and service operations
With digital content becoming the norm, capturing all types of incoming customer information is more important than ever before. Many sales and service teams struggle…
• 3 minute read
Find new OpenText solutions on enterprise application marketplaces
It’s not just big retailers doing online business: 80% of sales will be digital transactions by 2025. As cloud adoption and digital business grows, customers increasingly…
• 4 minute read
Gain the information advantage with a complete 360-degree customer view – Part 3
Modern sales and customer service teams need centralized customer information to achieve operational excellence. In Part 1 of this blog series for Sales professionals, we…
• 5 minute read
Gain the information advantage with a complete 360-degree customer view – Part 2
In part 1 of our blog series about gaining the information advantage with a complete 360-degree customer view, we discussed how better customer information management…
• 6 minute read
Gain the information advantage with a complete 360-degree customer view
The market continues to be volatile and change is occurring with great velocity. Shortages and price increases have made customers less loyal, and the landscape…
• 4 minute read
What is a customer information management system?
Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…
• 4 minute read
How does OpenText Extended ECM accelerate sales processes?
Connecting content to key business processes across lead business applications can dramatically increase efficiencies and improve insights for different users across the Enterprise. In our…
• 3 minute read
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