Digital engagement isn’t an option anymore, it’s a requirement. Today’s consumers are savvy and fickle, and companies must work to earn their loyalty. They’re demanding…

In my first post in this blog series, I examined how the speed of digital is disrupting market leaders, and determined that the only way…

This article provides a review of the ARC Advisory Group Forum in Orlando and expands on the ever increasing importance of analytics in relation to…

In my last post I introduced a vision for the Smart Trash that would automatically identify the items you are throwing away. What would you…

Digital technologies have ushered in the “age of the customer.” With increasing access to information about products and services, today’s consumers are empowered to shop…

By the year 2020, technologies like the cloud, mobile devices, big data, and the Internet of Things will have digitized our world in many ways….

While reminiscing about a recent trip to London, England I was reminded of my travels on the Underground. With every step onto or off the…