Customer Experience Management

Pulling an Uber: Customer experience in Financial Services

Brands like Velcro and Kleenex have become so much a part of people’s lives that they are now used as…

Read more »

How to beat the creative content crunch

With the demand for creative content to support an ever-increasing volume of campaigns and programs on the rise, marketers turn…

Read more »

Five common myths about OpenText TeamSite explained

OpenText™ TeamSite™ has come a long way in recent years, but there are a few lingering myths about its capabilities. …

Read more »

What constitutes a complete intelligent forms platform?

Having an intelligent forms platform can help your organization on its journey to digital transformation, but not all solutions are…

Read more »

Partena Professional increases productivity and efficiency with OpenText Exstream and Output Server

Partena Professional is a service provider that provides support for administrative processes and human resources policies. This large Belgian group…

Read more »

Top 10 reasons to take a look at OpenText TeamSite

Whether you’re a long-time OpenText™ TeamSite™ user, or you’re just learning about it, here are 10 compelling reasons why marketers…

Read more »

Analyst’s view: OpenText named a leader

OpenText™ is thrilled to be recognized by Gartner as a Leader in the 2018 Magic Quadrant for Web Content Management.…

Read more »

Want less churn? It’s time you knew your customer better

As a credit card provider, you’ve got less than a six-month window to win your customer over. If your customer…

Read more »

What’s holding back operational excellence in the utility sector?

Once upon a time, the utility industry was a relatively simple place to be. It was all about the safe…

Read more »

How can agencies work better with marketers?

In a recent Adweek webinar sponsored by OpenText™ Hightail™, guest speaker Jay Pattisall, Forrester principal analyst and former agency executive,…

Read more »

Top tips to ensure a smooth migration to EIM managed services

So, you’ve decided to deploy managed services for your EIM systems. Although you know your organization is ready for EIM managed…

Read more »

Five reasons to choose OpenText Exstream for Salesforce

OpenText Exstream™ has consistently been recognized by analysts as a leader in the Customer Communications Management (CCM) space for over…

Read more »

Three ways to simplify your digital content supply chain

Sharing and collaborating on large media files, especially with partners and clients outside your organization, can be a challenge for…

Read more »

Better together – Digital media collaboration made simple

Marketers, we feel your pain. You’re constantly juggling multiple projects and deadlines, working with multiple people across different departments or…

Read more »

The importance of consumer IAM in the world of the ‘digital-savvy’ customer

Consumer Identity and Access Management (CIAM), also known as B2C IAM, is still relatively new but it is rapidly becoming…

Read more »

OpenText TeamSite 16.4.1 is available now

If you’re working in a web content management system (CMS) every day, it needs to function as you’d expect and…

Read more »

Deployed in the cloud, OpenText Media Management delivers new features and functionality

Successful marketing departments know the value of the cloud. To succeed in today’s competitive, digital world, you need a Digital…

Read more »

Increased automation in OpenText Media Management delivers significant benefits

All marketers know that time is money. Whether you’re putting in a marketing request or scheduling media delivery, reducing the…

Read more »

Consolidating customer communications platforms at NAV with OpenText Exstream

Every year the Norwegian Labour and Welfare Administration (NAV) sends out more than 20 million items of communication to over…

Read more »

OpenText Media Management uses intelligence to improve the marketer’s life, one task at a time

Marketers who use video grow revenue 49% faster than non-video users, according to Wordstream. But in today’s digital world, it’s…

Read more »
Close