Around the world, constituents expect a digital experience that allows them to interact, engage and transact with their government anytime, anywhere on any device. A recent…

With the investment in technology and personnel training we are currently seeing, 2020 will be a year of reckoning for digital transformation initiatives in the…

In 2018, technology played a critical role in government as the public sector experienced rapid disruption in its IT systems and processes. As we shift our…

Within public sector organizations around the world, operations and maintenance costs for legacy systems continue to consume a disproportionate percentage of IT budgets. Additionally, these…

Government agencies at all levels are realizing traditional records management practices are insufficient and ineffective in a digital world. Why? Digital—and increasingly mobile—citizens are driving…

We live in a digital world. A testament to this new reality is the growing value of digital content. People download songs, purchase movies online,…

We live in a digital world. A testament to this new reality is the growing value of digital content. People download songs, purchase movies online,…

Like private businesses, governments are driven by information. Consider the amount of information associated with a single citizen: a birth certificate, passport, driver’s license, student…

Mobile devices are transforming the way citizens interact with their governments—from using digital IDs for access to program information to crowdsourcing apps to improve city…

Cyber-attacks are on the rise. Data breaches are becoming more common and devastating. Akamai’s State of the Internet Report revealed that hacker attacks on websites…

Unstructured information is the most valuable untapped resource in the enterprise today based on its potential to reveal hidden insights, impact decisions, and unveil new…

As the CEO of OpenText, I am often asked the secret of our success. How did a small spin-off company from the University of Waterloo…