For this year’s global Innovation Tour, we’ve taken our Digital-First World message on the road. Already underway, members of our executive leadership team have presented…

This article provides a review of the ARC Advisory Group Forum in Orlando and expands on the ever increasing importance of analytics in relation to…

In my last post I introduced a vision for the Smart Trash that would automatically identify the items you are throwing away. What would you…

Analytics are a hot technology today, and it is easy to see why. They have the power to transform facts into strategic insights that deliver…

While your customers don’t need to see the inner workings of your app, as a developer, you need to be the master of its parts…

In December last year I posted a blog relating to a new study from OpenText that was conducted by IDC Manufacturing Insights. The main goal…

Enterprise World 2014 is now officially closed and was one for the history books. We had 1, 950 attendees, 464 partners, 181 sessions, and 16…

In my last post I discussed the dramatic differences in business models between social networks and business networks. Social networks derive revenue primarily from monetizing…

History is written by the winners. In a Digital-First world, there’s a whole slew of them: Google, Amazon, Apple, Netflix, Facebook, Wikipedia, Pinterest, YouTube, GoPro,…

The concept of Customer Communications Management (CCM) is quite broad. To understand its importance, let’s review the basics and focus on several important reasons why organizations…

In my last blog entry I discussed my own adoption of ‘digital’ technology over the years and how digital was currently going through another renaissance….

Guest post by Richard Medina. First published on RichardMedinaDoculabs.com. In What Should You Do with Your Legacy Archiving System?, I offered a simple procedure for…