Best Practices & Strategy
Be cyber resilient and prepare for an attack
Ransomware is a type of malicious software that gains access to files or systems to block user access. All files, systems or even devices are…
Find information in emails – faster
As email communications in the legal industry reach higher volumes — often upwards of thousands or even the previously unthinkable millions of emails per client…
• 4 minute read
Enterprise asset management puts focus on content for energy companies
Assets are the lifeblood of the energy industry. As new layers of change – including deregulation, new legislation, new market entrants, new consumption patterns –…
• 5 minute read
Roll out a comprehensive, compliant health and safety program without relying on IT
Imagine you’re a newly hired health and safety expert for a growing global organization. Your mandate? Implement a much-needed health and safety program across the…
• 4 minute read
Empower mobile workers to engage in business processes on-the-go
A mobile workforce needs access to critical information on-the-go to perform tasks outside of the four walls of the organization, and some of this content…
• 2 minute read
How to trade digitally with your small suppliers
For the largest retailers, getting their suppliers to comply to their digital trading requirements is as easy as imposing hefty fines for non-compliance. But for…
• 6 minute read
What is direct connection outsourcing and what can it offer you?
Direct connection sounds like a great way of exchanging EDI documents with your trading partners. A single point-to-point connection between you and your partner provides…
• 7 minute read
AI-powered analytics to drive operational excellence for oil and gas
In a previous blog, I looked at how effective content management is an important factor driving operational excellence for oil and gas companies. Your people…
• 5 minute read
When good B2B Managed Services turns bad
The promise of B2B Managed Services is great. According to Ovum, good B2B Managed Services can cut operating costs by at least 40% over doing it yourself,…
• 7 minute read
Empowering intelligent and connected business processes
Unstructured content is everywhere in an organization. It’s floating, filed, hidden, hoarded, siloed and stored in innumerable repositories across the enterprise. It includes emails, videos,…
• 4 minute read
Is customer engagement the answer to the ‘existential threat’ facing Utility companies?
Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation initiatives. That’s according to research…
• 6 minute read
Digital Engagement: A New Business Requirement
Digital engagement isn’t an option anymore, it’s a requirement. Today’s consumers are savvy and fickle, and companies must work to earn their loyalty. They’re demanding…
• 3 minute read
OpenText and SAP Run Together for Exceptional Customer Impact
As we gear up for another year at SAPPHIRE, I’d like to reflect on the strong relationship that OpenText and SAP have shared for decades…
• 4 minute read
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