Technologies
What’s in a name?
With the new roadmap and new set of integrations, OpenText™ would like to re-introduce you to ApplicationXtender. It is now OpenText™ AppEnhancer. Why? The most…
How to turn SAP migration pains into a high-yield investment
Transitioning to SAP S/4HANA is one of the biggest IT projects that many organizations will undertake in the coming years. While the original deadline of discontinuing maintenance for SAP ECC in 2025 was pushed to 2027, with…
Leveraging an ‘Express Lane’ approach to trading partner onboarding
If 2020 was the year of supply chain disruption, then 2021 will be the year of supply chain restructuring and transformation. Supply chain leaders around the world…
Rethinking information management
Over the last three decades, OpenText™ has been committed to delivering Enterprise Information Management (EIM) solutions to solve challenging business needs for our customers. But…
4 tips for tracking customer experience KPIs
Increasingly, companies are running the numbers and discovering that they ignore customer experience at their peril. It’s more cost-effective to keep the customers you have, compared to the effort needed to attract more. Some…
Why the human element is an essential part of digital
Early in the pandemic, many companies shifted all or most of their employees to remote, online working and created new digital experiences for customers, some…
How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…
Evolving customer communications
Targeted customer communications are a powerful way to increase engagement and build brand loyalty. Done poorly, they’re also an effective way to drive your audience away. Your audience is being…
Making compliance part of your information governance strategy
Compliance should be a major part of any information governance strategy. Taking relevant laws, policies and regulations into consideration, while striving to protect individuals and organizations, must be a top organizational priority. At the same…
SolarWinds: Threat hunt to contain and eradicate
As the cyberattack story continues to unfold around the SUNBURST and SUPERNOVA malware distributed through a compromised SolarWinds software update, more private and public sector…
Navigating business recovery with AI
With the dramatic changes brought on by COVID-19, businesses are having to adapt to remote working, reduced budgets, and remaining agile as they undertake massive digital transformation. Business resiliency has become…
API integration in Financial Services
This blog has been co-authored by Pratik Parikh and Ruchi Bhardwaj, Lead Product Manager at OpenText. Open banking is happening now, and it is quickly becoming the most optimal path to…
Stay in the loop!
Get our most popular content delivered monthly to your inbox.
