Technologies
CCaaS and speech analytics create a best-in-class contact center offering
Many companies today are transitioning from traditional on-premises telephony contact center solutions to cloud telephony solutions—better known as contact center as a service (CCaaS). But…
Remote Nunavik villagers connected by timely translation
Job opportunity. Offre d’emploi. ᐱᓇᓱᒐᑦᓴᖅ Job postings on the Kativik Regional Government (KRG) Facebook page are displayed in three languages: English, French and Inuktitut, the…
IT teams want SaaS just as much as business users do
For IT, the burden of information management can be heavy—especially across a large enterprise. If you’re facing the challenges of a distributed workforce, never-ending information…
How supply chains are shifting from global to local
Vaccine shortages in different parts of the world are a stark reminder of how global supply chains have been hit by the COVID-19 pandemic and…
Why upgrade from Webtop to Documentum D2?
There is such a thing as “too much of a good thing.” It’s a predicament many OpenText™ Documentum™ customers find themselves in with their existing…
Banks are fighting a multi-front war on fraud
According to S&P Global, the COVID-19 pandemic caused a “perfect storm” for financial services companies, which witnessed a 238 percent increase in cyber attacks in…
What’s new in OpenText Core Share and Core Signature
The latest announcement by OpenText of Cloud Editions includes some great updates to both OpenText™ Core Share and OpenText™ Core Signature. Check out the latest…
5 ways to jumpstart digital process automation
Most organizations are on a path to digital transformation. This means they’re spearheading initiatives to elevate operations for improved business outcomes via smarter decisions, increased…
Why information assurance and security is important in 2021
In March 2021, Chinese hackers broke into Microsoft Exchange Server and stole emails from over 250,000 customers worldwide. This raises two questions: How do you…
What’s new in OpenText Extended ECM Platform CE 21.2 and OpenText Content Suite Platform CE 21.2
OpenText™ empowers business operations by connecting content with the people and systems that need it most. These latest enhancements provide new ways to use and…
What’s new in OpenText Documentum CE 21.2
Getting timely, accurate information into the hands of workers continues to be a critical challenge facing organizations in this new world of work. Efficiently accessing…
Empowering organizations to rethink the future with artificial intelligence
Guest blog by David Schubmehl, Research Director, Conversational AI and Intelligent Knowledge Discovery, IDC 2020 was a difficult year for most organizations. Due to the…
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