Content Services
Reining in content sprawl: a consultant’s perspective
Guest author, Ryan Zilm, shows how enterprises can combine OpenText™ and Microsoft® solutions to solve their content management and data governance challenges.
How to delight customers with engaging experiences
What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…
Unlocking Efficiency and Security of Extended ECM for SAP SuccessFactors
At OpenText, we are committed to providing innovative solutions that empower HR administrators, mobile employees, and direct customers alike. Our latest OpenText™ Extended ECM for…
What is a customer information management system?
Modern work is changing how sales teams operate and how customers expect to interact with them. To achieve operational excellence, sales teams need a complete,…
Embrace the cognitive era with OpenText Cloud Editions (CE) 23.4
In the technology industry, change is inevitable. But sometimes this change is so revolutionary, organizations can struggle to keep up and understand exactly how to…
Unleashing Synergy: OpenText SMAX now integrates with OpenText Core
When you think of improving operational excellence in ITSM, do you only consider reducing time-to-repair (TTR), increasing first-call-resolution (FCR) or lowering ticket volumes? If yes,…
Rolling Out New Enterprise Software? Steps for a Successful Launch
So, you’ve purchased new software and need to roll it out to your stakeholders. What are some steps you can take to make your product…
Revolutionize asset information management
The world is in a race for energy, and operation and maintenance teams across the entire energy sector are challenged to improve efficiency to keep…
Avoiding the custom code car crash
One of the biggest myths we hear time and again is that customizing a content management solution is the only way to deliver requested business…
Solve information management challenges with process automation
Only 25% of senior executives believe information management has any impact on business success! That is perhaps the most disturbing finding of the AIIM State…
Why are so many automated processes failing to deliver?
Process automation has become a pivotal activity within digital transformation programs. Yet, 70% of these programs don’t reach their stated goals. One significant reason for…
Top things you may have missed at Dreamforce 23!
What an inspiring and epic Dreamforce, September 12-14, with the OpenText team! It was fantastic to connect with people and colleagues face to face to…
Assembling the pieces: Archiving and retention in Life Sciences
In the world of pharmaceuticals, something interesting keeps happening—companies acquire, merge, or divest from other companies. It’s like a puzzle they’re trying to solve getting…
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