This article provides a review of the ARC Advisory Group Forum in Orlando and expands on the ever increasing importance of analytics in relation to…

March 2, 2015 • 9 minute read

Mobile devices are transforming the way citizens interact with their governments—from using digital IDs for access to program information to crowdsourcing apps to improve city…

February 11, 2015 • 4 minute read

While your customers don’t need to see the inner workings of your app, as a developer, you need to be the master of its parts…

January 22, 2015 • 4 minute read

2014 marked an incredible year. We watched technology cross the threshold from futuristic concept to mainstream use with biometric devices like Apple’s Touch ID featured…

December 22, 2014 • 6 minute read

When an organization starts to develop a software application, the development team will always be tempted to create as much of the application as possible on their own….

December 10, 2014 • 3 minute read

Cyber-attacks are on the rise. Data breaches are becoming more common and devastating. Akamai’s State of the Internet Report revealed that hacker attacks on websites…

December 3, 2014 • 4 minute read

  I’m pleased to announce the release of my latest book Digital: Disrupt or Die. It’s an exciting discourse about the emerging Digital-First World and…

November 4, 2014 • 4 minute read

Companies today are seeing the advantages of offering bills, notices, and account statements through secure customer portals. But it is clear that businesses are not the only…

September 24, 2014 • 3 minute read

Differentiate or die. This is a key business and marketing principle. This provocative phrase reminds us that the Natural Laws also have very real implications,…

June 23, 2014 • 5 minute read

By the year 2020, technologies like the cloud, mobile devices, big data, and the Internet of Things will have digitized our world in many ways….

March 10, 2014 • 3 minute read

More and more corporate treasury organizations are considering SWIFT services to route payment instructions or collect account statements from their banks around the world. But…

February 12, 2014 • 3 minute read

You have an Enterprise Content Management (ECM) migration project underway, but you’re not happy with the current indexing structure of your archives. It turns out…

January 21, 2014 • 4 minute read