In April 2020, OpenText™ announced the establishment of a new US Public Sector group within our organization. This group brings together selling teams across the…

It’s difficult to believe that criminals would use the COVID-19 pandemic as an opportunity for a fresh round of cyber attacks. But, that’s exactly what’s…

Around the world, constituents expect a digital experience that allows them to interact, engage and transact with their government anytime, anywhere on any device. A recent…

Recent requirements to stay at home due to COVID-19 have highlighted the importance of digital transformation in the public sector. IDC notes that the Future…

With the investment in technology and personnel training we are currently seeing, 2020 will be a year of reckoning for digital transformation initiatives in the…

In the US, the concept of the ‘reasonable expectation of privacy’ came about when the police were considered to have breached the fourth amendment by…

In January, Richard Dabate told police that someone broke into his house and killed his wife, but his wife’s Fitbit told another story. Smart, connected…

Everyone knows what it’s like to deal with a government contact center: listening to recorded messages and being pushed from pillar to post without any…

This month marks the 6th Open Government Partnership (OGP) Global Summit, taking place in Ottawa, Canada, from May 29-31st, 2019. This annual event brings together…

Technology is rapidly changing how public sector organizations work and serve citizens. Those governments that make strategic decisions to embrace these technologies will discover real…

Governments are drowning in data. Enterprise applications, the Internet of Things, social media, and digital citizen services are generating vast quantities of data – and…

In 2018, technology played a critical role in government as the public sector experienced rapid disruption in its IT systems and processes. As we shift our…