Within public sector organizations around the world, operations and maintenance costs for legacy systems continue to consume a disproportionate percentage of IT budgets. Additionally, these…

Last year, the Office of Management and Budget (OMB) backed up its 2015 government eInvoicing mandate with a memo instructing all agencies to use eInvoicing…

Government agencies at all levels are realizing traditional records management practices are insufficient and ineffective in a digital world. Why? Digital—and increasingly mobile—citizens are driving…

Recently I attended a conference on Digital Transformation in Government along with leading senior managers from different government agencies in the US. We were there…

“Good enough” as a measure for government work is no longer good enough. The changing nature of the citizenry (Millennials and subsequent generations) will massively…

Like private businesses, governments are driven by information. Consider the amount of information associated with a single citizen: a birth certificate, passport, driver’s license, student…

Mobile devices are transforming the way citizens interact with their governments—from using digital IDs for access to program information to crowdsourcing apps to improve city…

Cyber-attacks are on the rise. Data breaches are becoming more common and devastating. Akamai’s State of the Internet Report revealed that hacker attacks on websites…