Banking

No more chasing paper trails – capture all your financial fax with digital precision

Implementing digital fax and capture systems can lead to significant cost reductions: 

July 9, 2024 4 minute read
EX + CX = TX

EX + CX = TX

When it comes to getting ahead in the Financial Services industry today, organizations must understand that customer experience is key. It’s also important to recognize…

3 minute read

OpenText World EMEA 2023 – Innovation Summits kick off in Munich  

OpenText World EMEA 2023 – Innovation Summits kick off in Munich  

Willkommen to the first of three OpenText World EMEA 2023 – Innovation Summits: join global thought leaders and regional experts for an unforgettable experience in…

4 minute read

Effective customer information management builds better digital experiences

Effective customer information management builds better digital experiences

Delivering excellent digital customer experiences has become a defining factor for financial services organizations today. The Financial Brand suggests that banks with customer-centric cultures are 60% more…

4 minute read

Connect with OpenText at Smarter Faster Payments 2023

Connect with OpenText at Smarter Faster Payments 2023

The Nacha Smarter Faster Payments Conference is one of the leading events in the payments industry. The annual conference brings together experts, innovators, and practitioners…

4 minute read

How digital fax underpins trade confirmations

How digital fax underpins trade confirmations

SEC Rule 10b-10 requires broker-dealers to send customers a written confirmation on or before the completion of a transaction. It also prescribes the type of information…

4 minute read

Embedded Finance: Connectivity to Unlock the Future of Banking

Embedded Finance: Connectivity to Unlock the Future of Banking

The once complicated and costly practice associated with payment processing has seen exponential change within the past decade. While many of these changes are most…

5 minute read

Master modern work with intelligent, connected, secure and responsible experiences

Master modern work with intelligent, connected, secure and responsible experiences

No matter your industry or business function, whether you’re dealing with highly complex and regulated processes like clinical trials; simply need to automate manual data…

4 minute read

Preparing fax for the next era of enterprise communications

Preparing fax for the next era of enterprise communications

“Wait! Are you seriously going to fax me that request?” It’s a question echoing across workplaces in industries like healthcare, financial services, and law, especially…

7 minute read

4 Questions with Isak Penttila: ISO 20022 Insights  

4 Questions with Isak Penttila: ISO 20022 Insights  

As ISO 20022 deadlines inch closer, it seems there are more outstanding questions than answers. Speaking with a trusted partner or advisor can place your…

5 minute read

Customer first: New U.K. consumer duty for the financial services industry

Customer first: New U.K. consumer duty for the financial services industry

Have you ever been presented with stack of financial documents plastered with sticky notes and felt confused about where to sign and overwhelmed by the…

4 minute read

Smart PCAP: A time machine for the SOC

Smart PCAP: A time machine for the SOC

Anyone familiar with packet forensics or packet recording knows you can spend hours poring over bulk information and waiting for a response. With Smart PCAP,…

4 minute read

Empower business users in financial services to elevate customer experience

Empower business users in financial services to elevate customer experience

The modern workplace expects more “jack of all trades” than specialists. It’s not a new phenomenon in traditional customer communications management (CCM) for an individual…

5 minute read

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