Magali Germain
Top 5 benefits of digital customer experience management tools
The 2020 COVID-19 pandemic was the ‘moment that everything changed’ for business. Delivering an excellent digital customer experience is no longer a nice-to-have, it’s essential…
Announcing OpenText Experience Cloud Edition (CE) 20.2
Delivering content-rich, personalized experiences while constantly adapting to changing market conditions and customer feedback is the new dilemma organizations are facing. In today’s world, participating…
Announcing OpenText Experience Release 16 EP7
Customer experiences are the sum of multiple interactions across various journeys. They become harder to optimize as customers choose their own unique paths to action,…
Announcing OpenText Experience EP6
Exceptional customer experiences set apart enterprises from their competition. To pave the way to success, marketers and lines of business need solutions that augment their…
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