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Magali Germain

Top 5 benefits of digital customer experience management tools

The 2020 COVID-19 pandemic was the ‘moment that everything changed’ for business. Delivering an excellent digital customer experience is no longer a nice-to-have, it’s essential…

August 31, 2021 8 minutes read
Announcing OpenText Experience Cloud Edition (CE) 20.2

Announcing OpenText Experience Cloud Edition (CE) 20.2

Delivering content-rich, personalized experiences while constantly adapting to changing market conditions and customer feedback is the new dilemma organizations are facing. In today’s world, participating…

April 8, 2020 5 minutes read
Announcing OpenText Experience Release 16 EP7

Announcing OpenText Experience Release 16 EP7

Customer experiences are the sum of multiple interactions across various journeys. They become harder to optimize as customers choose their own unique paths to action,…

November 12, 2019 5 minutes read
Announcing OpenText Experience EP6

Announcing OpenText Experience EP6

Exceptional customer experiences set apart enterprises from their competition. To pave the way to success, marketers and lines of business need solutions that augment their…

July 10, 2019 5 minutes read

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