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IT operations management

Autonomous cloud operations

Greetings from Skye, a trusted partner for your AI journey. This AI-generated llama has been living in the clouds, creating her own cloud trails to…

April 19, 2024 3 minutes read
Redefine level 1 support – from HR to IT, R&D, finance, facilities, marketing, and sales

Redefine level 1 support – from HR to IT, R&D, finance, facilities, marketing, and sales

The burden on service desk agents remains high, caused by high ticket volumes and manual methods needed to resolve them. Virtual agents (chatbots) based on…

October 10, 2023 4 minutes read
Industry analyst round up – top rankings for OpenText

Industry analyst round up – top rankings for OpenText

Across the market segments we serve at OpenText, it’s always a delight to receive acknowledgement from some of the top firms in the industry analyst…

August 31, 2023 4 minutes read

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