Both business models and entire markets are being disrupted by digital technologies, a changing workforce, a global marketplace, and digital consumers. Organizations need to evolve…

Digital engagement isn’t an option anymore, it’s a requirement. Today’s consumers are savvy and fickle, and companies must work to earn their loyalty. They’re demanding…

It is not the strongest or the most intelligent who will survive but those who can best manage change. – Charles Darwin We live in…

As we gear up for another year at SAPPHIRE, I’d like to reflect on the strong relationship that OpenText and SAP have shared for decades…

Mobile devices are transforming the way citizens interact with their governments—from using digital IDs for access to program information to crowdsourcing apps to improve city…

2014 marked an incredible year. We watched technology cross the threshold from futuristic concept to mainstream use with biometric devices like Apple’s Touch ID featured…

Digital technologies have ushered in the “age of the customer.” With increasing access to information about products and services, today’s consumers are empowered to shop…

While reminiscing about a recent trip to London, England I was reminded of my travels on the Underground. With every step onto or off the…