We’re thrilled to announce that OpenText™ has been recognized by the International Association of Business Communicators (IABC) with two Gold Quill awards: Special and Experiential Events for the 2018 OpenText Women in Technology Summit and Corporate Social Responsibility for the 2017 Light The Night campaign.
For more than 40 years, the IABC Gold Quill Awards have recognized excellence in business communication and is globally acknowledged as one of the most prestigious awards programs in the industry. We are proud to be recognized for our communication excellence.
Read below for more information on our awards.
OpenText Women in Technology Summit at Enterprise World 2018
As Canada’s largest software company, OpenText is committed to diversity, inclusion and gender equality, and building the next generation of leaders and innovators in the technology industry. That’s why we hosted a full-day Women in Technology Summit at OpenText Enterprise World 2018 in Toronto.
Attendees joined the conversation about how to increase, promote, and support women in technology. With inspiring keynotes, interactive panel sessions, and networking opportunities, people left motivated and filled with new ideas for fostering a diverse workplace, strategies for hiring and recruitment, and techniques for women to advance and flourish in their careers. The conference was a major success with over 1000 registrations.
Corporate Social Responsibility: Light The Night 2017 campaign
OpenText has a strong culture of corporate social responsibility and giving back to the community, and a firm belief that we spend so much time at work that we must derive meaning from what we do. Following our CEO & CTO Mark Barrenechea’s diagnosis with and recovery from acute myeloid leukemia (AML), OpenText partnered with the Leukemia & Lymphoma Society of Canada (LLSC) and launched a corporate campaign to support the Light The Night walk, the primary fundraiser for the LLSC.
Building on the success of our inaugural campaign, our 2017 Light The Night campaign brought together 16 OpenText offices around the world to collectively raise over $200,000 CAD to help fund life-saving research on blood cancers.
The 2019 IABC Gold Quill Awards were presented at IABC’s World Conference in Vancouver, BC, Canada 9-11 June 2019. From OpenText, Kiera Obbard and Meghan Huras attended the Excellence Awards Gala to receive the awards.
More information on World Conference is available here.
Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText Enterprise World 2019 to unlock the Information Advantage.
Everything starts and ends with your customer. Your organizational success depends on anticipating, meeting and exceeding customer needs. Many companies are using the CRM workloads in Microsoft® Dynamics 365™ Customer Engagement applications to manage their processes for sales, customer service and field services.
OpenText™ Extended ECM solutions integrate with these Microsoft products and other lead business applications to bridge siloes and connect content and context. Users can instantly access the latest customer documents and client data stored in enterprise applications such as ECM, CRM and ERP while continuing to work in their Microsoft Dynamics 365 and Microsoft Teams dashboards. They never have to switch systems or leave their familiar Microsoft business workspace thanks to the integration OpenText provides between Dynamics 365 and these business applications.
Problem-to-resolution or inquiry-to-answer
Let’s review a common scenario, such as when a customer calls in with a problem that needs to be addressed. In many organizations, customer service reps use the Microsoft Dynamics 365 Customer Service Business Application to handle the “problem to resolution” or “inquiry to answer” workload.
OpenText helps the Customer Service Representative assist clients in real time by instantly providing access to information related to the customer’s query or case. With a single click, the customer’s relevant content—quotes, orders, invoices, network diagrams, product documentation, case files and more—can be viewed directly in the rep’s Microsoft Dynamics 365 dashboard. Users can review, edit and share information, including documents, images and diagrams, via their Microsoft Dynamics and Teams applications.
Plus, if a customer indicates a need for additional products during a call, the service representative can easily access the client’s full set of sales information to view purchasing agreements, create an order and forward to sales for review and approval—all while never leaving their customer service application.
Lead-to-quote
Another common scenario involves sales teams using the Microsoft Dynamics 365 Sales Business Application to manage their “lead to quote” workload.
OpenText enables client pursuit teams to boost sales by always having the latest versions of key information like product specs, shipping information and pricing available at their fingertips, supporting real-time collaboration and data-driven decisions.
The sales teams have insight into all the relevant content they need to close a deal without needing to search for content in file servers, shared drives or multiple business applications. Role-based permissions, security protocols and access rights are centrally managed to ensure authorized users can always access the specific information they need while maintaining control over confidential client data.
Focus on your customers, not on your processes
OpenText helps your teams to focus on enhancing customer engagement, not piecing together information puzzles or managing time-consuming business processes. Learn more about how OpenText™ Extended ECM for Microsoft® Dynamics 365™ Customer Engagement can help your organization re-imagine team collaboration, capitalize quickly on sales and service opportunities to boost revenue, and drive higher value customer engagement.
Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText Enterprise World 2019 to hear how we’re enabling the Intelligent and Connected Enterprise with AI and the Internet of Things.
At OpenText, our vision of the integration Platform as a Service (iPaaS) space wasn’t always in step with that of most other solution providers and the analysts who cover the marketplace. Since its inception, the do-it-yourself model of iPaaS has dominated the sector, and analysts have focused on solutions that put tools into the hands of business units or “citizen integrators” so that they can more quickly and easily build their own point-to-point integration solutions.
Such integration agility is vital as organizations seek to digitally transform and optimize their business models and processes in response to changing demands of customers. Business units throughout enterprises are deploying an ever-expanding array of cloud-based applications in order to meet these needs.
As the number and types of integrations required continue to increase – and as more valuable data flows in from these many new applications and sources in a variety of formats – the prevailing view of iPaaS has started to evolve. Driving this change in perception is not only the complexity of the integration landscape, but also the need to now incorporate data management into the mix. Enterprises are finding that they must dedicate even more in-house resources to these combined tasks. And adding to the cumulative weight of this burden with traditional IPaaS models is the challenge of handling sensitive data and meeting data security and privacy regulations in a decentralized environment. So now we’ve come full circle, and the marketplace is recognizing the benefits, particularly to enterprise organizations, of the managed services approach to IPaaS that Liaison has advocated all along.
One of the recent proof-points of this shift is the 5 out of 5 score that OpenText (previously Liaison) received for the product strategy and market approach criteria in “The Forrester Wave™: Strategic iPaaS And Hybrid Integration Platforms, Q1 2019” report. According to the report, OpenText (previously Liaison) was designated a “Strong Performer” on the evaluation of OpenText™ Alloy™, which offers both integration and data management workflows as managed services on a unified platform.
In selecting the top strategic iPaaS and Hybrid Integration Platform (HIP) vendors to asses, Forrester considered only those that “provide a breadth of integration functionality,” including “application and data integration, B2B integration, and API management capabilities (or connection to such capabilities).” Along with two other inclusion criteria, the research also considered only providers that have “mindshare among Forrester’s enterprise clients” as evidenced by frequent appearance in “client inquiries, shortlists, consulting projects, and case studies.”
Many iPaaS providers are still invested in the DIY model, but we believe that delivering a managed services option that addresses the broader challenges of digital transformation is the best approach. In our view, this recognition by Forrester validates our managed services business model.
The Forrester report noted that:
“Liaison Technologies (now OpenText) provides an iPaaS managed service in the cloud. With its ALLOY Platform, Liaison Technologies provides a simplified environment for business users to build their data, app, or B2B integration, but the integration specialist and operations roles are both performed by Liaison’s employees. This approach allows companies to focus on getting the most out of data rather than dealing with maintaining skills in data management, data movement and preparation, or data governance (mainly the quality, data security, and MDM domains).”
This describes a significant advantage of an iPaaS managed services model. At most companies, in-house IT staff are already stretched thin, and time spent on integration and data tasks keeps staff from engaging in more strategic activities.
In naming Liaison (now OpenText) a “Strong Performer,” the Forrester report said our “customers choose Liaison when their digital transformation involves their ecosystem using B2B integration, EDI, or APIs, and they appreciate the ease of deployment, which Liaison fully manages. They also appreciate the quality of the relationship, seeing Liaison more as a partner than a software vendor.”
As the industry recognizes, integration is a prerequisite for digital transformation, and as companies evaluate their options to pursue their vision of a digital business, we know more will discover the advantages of a unified, data-centric platform like Alloy, which offers a full complement of managed services so that users can focus on core competencies and innovation by unlocking the value of data.
OpenText™ recently attended the Gartner Data and Analytics Summit in Orlando where their annual Analytics and BI bake-off remains popular. This year, there were actually two bake-offs: one for business intelligence, and one for data science and machine learning. For those of you who aren’t familiar with Gartner’s “bake-off,” it’s a high-stakes competition between analytics vendors to analyze the same complex data set, reporting on and visualizing their findings. Gartner analyst Cindi Howson says it’s been described “as the World Cup, Grand Prix, and Olympics of analytics and BI … It takes a fair bit of preparation, extreme commitment, and is high stakes for any who participate.”
Excited about both of the challenges, and since each showcased a different strength and value of OpenText Magellan™, we decided to take them both on.
BI Bake-Off – Topic: “Loneliness and Happiness”
The data for BI Bake Off came from two sources. One was from a loneliness survey that was conducted jointly by the Kaiser Family Foundation (KFF) and the Economist. The other data source was from Gartner Iconoculture Consumer Insights which includes data on consumer values and behaviors.
The questions we needed to answer were:
Is loneliness a major problem?
Does technology help the situation or make it worse?
What are the different factors that most influence loneliness and/or happiness?
We started by showing a dashboard of demographic information and discovered the 25-34 age group was the loneliest, had an equal chance of being male or female, and that participation in religion played a factor with this group of people surveyed, although this varied a bit by country. We wanted to see those differences easier and have the data represented side-by-side so we turned to Magellan’s Interactive Crosstab feature.
In the crosstab we used conditional highlighting which made it easier to see the largest groups. And, just as we expected, while the loneliness group in the US and UK is the 25-34, the same group is the one of the least lonely groups in Japan.
Insights
Loneliness starts off rather high in the younger age groups (18-24 and 25-34), likely after graduating high school and college, and then gradually starts to drop. This trend towards being less lonely continues until retirement age where loneliness seems to take a small spike towards being lonelier, perhaps, also due to leaving your coworkers behind.
We could guess which factors might influence a person’s loneliness and create individual charts and crosstabs to compare them all, but an easier way is to create a profile that assigns a Z-score on data you simply drag in.
At a glance, we were able to determine the common characteristics of each group.
The happiest people were:
Never or rarely lonely
Married
Very good or good physical health
Employed
Excellent or very good mental health
Knowing five or more people to talk to
Spending about an hour or less on social media per day
The loneliest people were:
Not too happy
Poor mental health
Knowing two or fewer people to talk to
Poor physical health
Unemployed
Divorced, single, or widowed
Spending more that two hours on social media per day
So, words to the wise, have a good group of friends, keep your job until you find a new one, and don’t spend more than two hours a day on social media!
Data Science and Machine Learning Bake-Off
The data for the DSML (data science and machine learning) Bake-Off came from the U.S. Department of Education and combines data on college admissions rates, test scores, average student debt and salaries six and 10 years after graduation.
For this challenge, we needed to determine the best predictor demographic of schools most likely to have successful students (defined here as students with the highest salary 10 years after graduation).
Much of the work included loading and joining data, cleaning and preparing data, and exploring and analyzing data, all of which was done in the OpenText™ Magellan™ Data Discovery interface. We used correlation analysis to determine which fields were highly correlated and could be safely removed from the analysis.
Once we decided which fields were statistically important, we used logistic regression to help us determine which factors were most important in determining high salary.
After this analysis, we determined that the major predictors of colleges that lead to a higher salary 10 years after graduation are:
High average cost of attendance
School offers higher degrees
High family income
High undergraduate student enrollment
Data Science Notebook
The second part of the DSML Bake-Off included using a data science notebook to build a model. This model uses a linear regression algorithm to predict student salaries 10 years after graduation. The data scientist does all of this work inside OpenText™ Magellan™ Notebook, including testing and training of the model and once satisfied, pushes a single button to publish the model, making it available to non-data scientists and the rest of the Magellan platform.
Once published, the model is available within the Data Discovery interface. Users select a model, drag data into the parameter area and execute the model. This data is passed into the model’s pipeline and is returned along with the appropriate prediction.
Using OpenText Magellan, we were able to quickly and easily load and explore large amounts of data turning that data into valuable insights. Watch the Data Science Machine Learning video to see OpenText Magellan Data Discovery in use.
Then, watch the Business Intelligence video to see OpenText Magellan BI and Reporting in use.
Learn more about how easy Magellan makes data analysis, visualization, and modeling here.
Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText Enterprise World 2019 to hear how we’re enabling the Intelligent and Connected Enterprise with AI and the Internet of Things.
Governments are drowning in data. Enterprise applications, the Internet of Things, social media, and digital citizen services are generating vast quantities of data – and the rate of growth is faster than ever before. The problem is selecting the relevant information, deriving meaningful insights from it, and using those insights to guide decision-making.
Globally, artificial intelligence is receiving recognition for its ability to support government initiatives, including cost reduction and program efficiency. In a recent executive order, “Accelerating America’s Leadership in Artificial Intelligence”, the United States government directed federal agencies to determine how AI can be used to advance their missions.
The order states, “Emerging technologies are driving the creation of the Industries of the Future, and none more so than artificial intelligence (AI). AI technologies are transforming nearly every area of [citizens’] lives, from transportation to healthcare to education to security. Even now at the earliest stages of commercializing these technologies, [citizens] have seen the power and potential of AI.”
Dean Lacheca, research director at Gartner, says government CIOs need to quickly determine the role of AI, especially as it pertains to citizen services.
“Citizens have a growing expectation of being able to access government services via conversational applications,” says Lacheca. “However, most government services, particularly those that involve care or case management, will require human involvement for the foreseeable future.”
Gartner believes that by 2020, 25% of customer service and support operations will integrate virtual customer assistant technology across engagement channels.
But the influence of AI in government is only scratching the surface. With AI effectively and efficiently reinventing processes and interactions in the private sector, it’s time for departments to rethink what is possible and reimagine new ways to be even more mission-focused and citizen-centric.
Discover your new enterprise with OpenText Magellan
With terabytes, petabytes – and soon, exabytes – of data from smart cities, citizen service transactions, or internal operational processes, public sector enterprises have massive opportunities to gain intelligence about nearly anything they want to track.
However, one hurdle in that equation is that there is too much data and much of it is not important. Deciding upon relevant information from the vast amounts of non-relevant or unstructured data and assembling these points into meaningful patterns to guide decision-makers is a large task, even for the most powerful business intelligence and analytics software. Another limiting factor is that the software can not act on its own; dozens of program experts or IT support may be required to set it up, and then spend weeks or months sifting through its findings.
Through OpenText’s AI predictive analytics platform, OpenText™ Magellan™, governments can enable machine-assisted decision-making, which in turn helps their enterprise automate repetitive tasks, gain extra value and insight from their data stores, and operate more effectively.
With today’s data-aware environments, machine learning can work within a single system to realize a broad range of business use cases. By processing and analyzing enormous amounts and varieties of data, cognitive systems will find patterns and deliver insights, in real time.
The future is here
In today’s environment of budgetary pressures, information transparency, and rising demand on public services, advances in technology have made artificial intelligence a viable and innovative way to address the challenges facing the Public Sector. The sooner that government organizations embrace artificial intelligence, the sooner they will become more cost efficient and increase citizen satisfaction.
Public sector enterprises at any level will discover immediate benefits from leveraging the AI-enabled analytics that OpenText Magellan offers. Organizations looking to bring AI and machine-assisted decision-making to their existing enterprise will find a tightly integrated, flexible, and empowering answer in OpenText. By enabling every user and relieving the burden on IT to develop and maintain a custom solution, OpenText allows public sector enterprises to take stronger action from day one. For more information, please contact us.
Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText Enterprise World 2019 to hear how we’re enabling the Intelligent and Connected Enterprise with AI and the Internet of Things.
How does a progressive life insurer absorb rapid growth while maintaining a dynamic experience for its customers?
As one of the fastest growing life insurance companies in India, DHFL Pramerica (DPLI) teamed with OpenText™ to shift its operations to a digital-first approach, driving business opportunities and scaling customer service.
DPLI has 3,900 employees working in 126 branches across India. The enterprise-wide implementation and integration of OpenText™ Content Suite and OpenText™ AppWorks™ with DPLI’s core policy administration system (PAS) includes workflows to support critical business applications, such as new business processing and receipting. To successfully navigate through its large-scale digital transformation, the insurer relies on OpenText™ Managed Services.
“Working with OpenText has provided us with the expertise to implement technology solutions that enable our business success, including our ability to rapidly bring new insurance services to new markets.”
– Anoop Pabby, managing director and CEO, DHFL Pramerica Life Insurance
DPLI now uses AppWorks to establish new or renewed business with automated quote generation, receipting, discrepancy management and rules-based straight-through-processing. The system validates details and pushes receipts to the PAS system without any intervention and uploads to Content Suite in under a second. With all business documents digitized and searchable, DPLI is equipped to serve new and existing customers with reliable, timely support.
Overall, paperless management speeds day-to-day business processing while retaining operational controls, reducing costs by up to 30 percent. DPLI plans to continue working with Managed Services for proactive monitoring of its digital transformation, together driving business and service innovation.
DPLI is a valued member of the OpenText Elite™ program and recently worked with us on a Success Story to describe their unique and comprehensive digital transformation project. Read the full Success Story here.
Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText Enterprise World 2019 to hear how we’re enabling the Intelligent and Connected Enterprise with AI and the Internet of Things.
For anyone who writes, an editor helps make the final product better. A good editor is not just spell-check and grammar police (although still essential). In a BBC article, editing was described as “an exercise in selection and judgement: what to put in and – just as important – what to leave out.” I think a good editor asks the why questions. Why this story? Why should people care? Why did you lead with that? It makes the writer think.
It seems anyone can be an online reporter or blogger or social media contributor — even me. But with so many voices all saying something, readers can quickly and easily experience information overload. Before commoditization in news, there were entry barriers for the wannabe news reporters: the print publishers were gatekeepers and editors were a checkpoint. Before online and social media, there wasn’t an overabundance of news outlets; the scarcity made news outlets valuable and kept subscription and advertising rates rising.
But an editor is more than a checkpoint: they have a duty and responsibility to help the organization succeed, a tough job in an age of hyper-competitive digital news. Balancing editorial integrity and the business concerns continues to be a work in progress in a drastically changing environment.
The role of the editor in the shift from print to digital
The digital revolution has taken a toll on once thriving newspapers. New business models are rebuilding subscriptions and finding new revenue streams. Within this changing industry, savvy publishers and editors need to leverage digital tools to find ways to work faster and smarter. Software tools and applications like OpenText™ Content Hub for Publishers can help connect print and digital processes and integrate with editorial workflows to streamline and simplify news production. OpenText Content Hub for Publishers helps editors and journalists create news and information content while delivering comprehensive editorial workflow management, digital asset management (DAM), and multi-channel publishing.
As publishers continue to press forward, I see editors having a key, critical role in newspapers and news organizations, rising above the cacophony, differentiating real news with real judgement and reestablishing a reputation based on integrity and transparent values. Good editing will make it better.
Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText Enterprise World 2019 to hear how we’re enabling the Intelligent and Connected Enterprise with AI and the Internet of Things.
The digital twin is one of the fastest growing applications of Industrial IoT technology. It creates a complete digital replica of a physical object and uses the twin as the main point of digital communication. Today, almost a half of organizations using IoT say they already have or are planning to adopt digital twins.
Without going into too much technical detail on digital twins – you can read more about creating a digital twin, the challenges and security considerations here – the advantages of digital representation of a physical object are clear. You can monitor its performance while stress testing it under different circumstances. You can predict where failures might occur while running simulations to see how the product design can be improved. All without the need to disrupt or halt your operations.
Gartner has estimated that the use of digital twins will triple by 2022, so where is the technology best suited in manufacturing?
Digital twins in manufacturing: transforming business
It seems today that the Digital Twin is becoming about as ubiquitous as IoT devices themselves. Popular use cases for digital twins in manufacturing include:
Quality management Continuous monitoring of product data from IoT devices has clear advantages for quality management over random inspection. The digital twin can monitor and model every part of the production process to identify where quality issues may occur as well as analyze the composition of the product being created to ascertain whether there were better materials and production processes that could be used.
Product re-design Conversions of production to other products or smaller series and runs can be run through first in the digital twin. It allows you to both model how product customization will affect the production process and also change how the process works to accommodate this customization. For example, the digital twin can provide specific product data to the production equipment to allow it to create a different product variant without extensive re-tooling that suspend the line for days or weeks.
System planning/virtual start-up The analysis of historical comparative data from similar systems within your plant makes it possible to predict the performance of a system that has not yet been constructed. The digital twin allows you to use this information to model different scenarios for the new equipment and identify areas where new plants can be improved over previous production systems.
Logistics planning The digital twin can help you optimize your supply chain. It can allow you to gain a much clearer view of materials usage and provide the opportunity to automate the replenishment process. Where lean or agile manufacturing processes are used – just-in-time or just-in-sequence production, for example – this can result in significant increases in efficiency.
Product development Virtual simulations help with development of new product and product variants. Data collected from the use of a product can also help develop and improve version control. The digital twin allows you to blend data from your production system with data from other enterprise applications such as your ERP, CRM or CEM systems so that you can include real world feedback on product use during the product re-design process.
Digital Twins in manufacturing: the need for an IoT platform
Analyst firm Forrester suggests the rapid adoption of digital twins is driving the uptake in IoT platforms as the environment surrounding Industrial IoT and digital twins becomes increasingly complex.
Many OEMs are now supplying a digital twin as part of the product sale. We have digital twins at the individual component, system, asset and entire production process level. Manufacturing companies aren’t managing a single digital twin, they are faced with composite implementations of hundreds or thousands of smaller digital twins. They are taking control of ecosystems of digital twins and this requires extremely effective management.
With different IoT standards, different types of digital twin and a growing variety of people and systems requiring connection, an identity-driven IoT platform is the only solution for the secure access, data integrity and comprehensive management capabilities you require.
Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText Enterprise World 2019 to hear how we’re enabling the Intelligent and Connected Enterprise with AI and the Internet of Things.
The Australian desert can be a dangerous place. How does a mining company of more than 2,000 employees — 1,200 of whom work from the field — ensure every person working with massive machinery have access to the latest instructions or drawings? Roy Hill, the largest single iron ore mine in Australia, achieved this with OpenText™ solutions. The transformation — integrated with the mine’s existing technology environment — also boosted efficiency and returned cost savings.
Employees, regardless of location, manage and share millions of documents and close to 80,000 drawings via the Extended ECM Platform interface. Quick, easy access to all content in one place ensures Roy Hill workers are only accessing the latest procedures and instructions.
“By using OpenText Extended ECM for Engineering as the single repository, we know that it has the correct information and we’re not putting people’s lives at risk.”
– David Mouchemore, superintendent of technology, Roy Hill
Extended ECM for Engineering also streamlined the review and approval of documents and drawings by the document control team – improving efficiency by 90 percent. Integration with crucial applications including SAP, Microsoft and ESRI enabled the mine to connect enterprise content and reduce costs by decommissioning a legacy system.
Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText Enterprise World 2019 to hear how we’re enabling the Intelligent and Connected Enterprise with AI and the Internet of Things.
As online news sources become increasingly available to anyone with a smart device, we continue to see the decline of print newspapers and magazines. According to the Newspapers Fact Sheet from Pew Research Center, newspaper revenue and subscriptions have been in decline since the early 2000s. Many publishers are now moving online with digital business models like paywalls, subscriptions, premium and freemium content walls to maintain reader revenue with varying degrees of success. For those publishers, there is some good news: digital subscriptions are surging and revenue from digital advertising is increasing. But how do you take advantage of these changes in digital subscriptions and digital advertising?
Understand and leverage your editorial and content authoring strengths
Having unique and differentiated content that readers can’t find anywhere else is one way to gain and maintain revenue from online subscriptions. As a consumer of news content, what would entice me to subscribe and pay for online news content is not necessarily a Big Brand Name Publisher but content that is trustworthy and well-reported. I don’t want something that is from the commoditized News-Lite, Reporters-R-Us crowd. I don’t want ads and banners interrupting the flow of the article. I want quality content that’s engaging and trustworthy. Consider your audience: what content catches the attention of your readers? How can you leverage that to gain new subscribers or maintain your existing readers?
Create new ways to monetize content
Much like many avid news readers, I have some authors and reporters that I like and trust, and I would certainly consider that publication’s pay wall or premium subscription to access this content. Why not let me subscribe to writers I like? I could build my own a-la-carte on line news digest with the reporters, authors and their editors that do their job well, and that I choose.
One keen differentiator with this would be greater transparency. I could knowingly select credible reporters and editors based on my own criteria and other objective comparisons. For example, I could select a hard-nosed editor keeping reporters in line, both judged and rewarded by the work they do. Organizations looking to make a difference and set their content apart could look at why their stable of reporters and editors have more “plausible credibility” than the competitor.
Streamline news and editorial workflows and publishing
Traditional, print-dominated newspaper software systems are challenged with separate digital publishing software tools for editorial, picture desk and distribution, creating disconnected content workflows. With the evolution of news content from print to digital comes the need for quality editorial workflow management tools.
OpenText™ Content Hub for Publishers (CHP) helps editors and journalists create news and information content. CHP provides digital publishing software for editors and journalists with a centralized way to research, create and publish stories for print, online, mobile and social channels. By placing content in a central hub with editorial workflow management software, newspaper software and editorial photography, CHP supports new business models that allow iterative workflows across the organization with full control, access and transparency as content is created, repackaged, tracked and published to multiple channels and outlets.
That’s why most of the major newspapers in London’s Fleet Street have turned to Content Hub for Publishers.
Learn more
We’ve put together an infographic, How to survive in news and information publishing, to help you succeed in the changing publishing industry. The infographic includes some useful statistics on the current state of the industry and five tips to help you up your digital game. The companion eBook, The News and Information Publishers Survival Guide, offers tips to survive in the shift from print to digital. For more information, please contact us.