Roy Hill uses OpenText to unearth productivity improvement

The Australian desert can be a dangerous place. How does a mining company of more than 2,000 employees — 1,200 of whom work from the field — ensure every person working with massive machinery have access to the latest instructions or drawings? Roy Hill, the largest single iron ore mine in Australia, achieved this with OpenText™ solutions. The transformation — integrated with the mine’s existing technology environment — also boosted efficiency and returned cost savings.

Located in the Pilbara region of West Australia, Roy Hill produces 55 million tons of iron ore per year. To keep operations running safely and smoothly, the mine deployed OpenText™ Extended ECM Platform to control enterprise and engineering information and processes across the document lifecycle. In time, Roy Hill expanded capabilities with OpenText™ Extended ECM for Engineering, OpenText™ Extended ECM for SAP® Solutions, OpenText™ Content Server Mobile and OpenText™ Capture Center.

Employees, regardless of location, manage and share millions of documents and close to 80,000 drawings via the Extended ECM Platform interface. Quick, easy access to all content in one place ensures Roy Hill workers are only accessing the latest procedures and instructions.

“By using OpenText Extended ECM for Engineering as the single repository, we know that it has the correct information and we’re not putting people’s lives at risk.”
– David Mouchemore, superintendent of technology, Roy Hill

Extended ECM for Engineering also streamlined the review and approval of documents and drawings by the document control team – improving efficiency by 90 percent. Integration with crucial applications including SAP, Microsoft and ESRI enabled the mine to connect enterprise content and reduce costs by decommissioning a legacy system.

Roy Hill is a valued member of the OpenText Elite™ program and we had the pleasure of interviewing David Mouchemore at Enterprise World 2018. Check out the video and success story here!

Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText Enterprise World 2019 to hear how we’re enabling the Intelligent and Connected Enterprise with AI and the Internet of Things.

Travis Cain

Travis is a Senior Customer Marketing Manager based in the Canada headquarters. With over 10 years at OpenText, Travis is responsible for helping to manage the OpenText Elite Customer Loyalty program, specializing in the Business Network, Ecosystem, Analytics, and Digital Process Automation suite of solutions.

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