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Introducing a Better Way to Work: The Next Generation of EIM

New digital competitors in every industry are taking advantage of emerging platforms, tools, and integrations to challenge incumbents. History has shown that the only way to compete is to evolve. In the digital world, that means updating—and even overhauling—business models and processes and fully embracing digital technologies.

Over 2,000 innovators are currently gathered in Las Vegas at Enterprise World, and for the past three days they’ve been exploring how to enable the digital world. I’m pleased to announce that earlier today, we previewed two new, highly anticipated offerings designed to do just that. OpenText Suite 16 and OpenText Cloud 16 are the next generation of OpenText Enterprise Information Management (EIM) software and mark the biggest release in the history of the company. These suites have been designed to help our customers fully embrace new technology so they can take advantage of digital disruption and create a better way to work.

OpenText Suite 16 and Cloud 16 OpenText Suite 16 and OpenText Cloud 16: The Next Generation of EIM

OpenText Suite 16 is a set of four suites that includes ECM, BPM, CEM, and Analytics. Each suite represents a set of integrated products that have been packaged together and can be deployed on-premises, as a subscription in the OpenText Cloud, or as a managed service.

OpenText Cloud 16 is a set of five cloud-based offerings that includes ECM, BPM, CEM, Business Network, and Analytics solutions, which are designed exclusively for cloud deployment, spanning solutions from native Software as a Service (SaaS) to suite configurations delivered as Managed Cloud Services.

By providing the world’s best integrated EIM platform and applications, these new offerings will ensure that global organizations are able to digitally transform their operations, processes, and information to better service and interact with their customers, suppliers, and partners.

Better engagement, productivity, insight, innovation, and control are core to doing better business. These themes form the foundation of our new offerings. OpenText Suite 16 and OpenText Cloud 16 will empower organizations to more efficiently pursue these strategic goals to drive digital transformation in the following ways:

Engagement Better Engagement: Transform suppliers into partners, connect with employees and the extended enterprise, and engage with customers at every interaction in the entire customer lifecycle with the goal of maximizing the customer lifetime value.
Productivity Better Productivity: Maximize the volume and quality of output from employees, teams, and ecosystems by easily accessing and using enterprise content, collaborating with internal and external teams, automating business processes and the supply chain.
Insight Better Insight: Gain greater visibility into enterprise data for a better understanding of customers, markets, and business to make smarter decisions and personalized recommendations.
Innovation Better Innovation: Foster innovation with the flexibility to quickly and effectively respond to changes in market conditions, customer needs, and business requirements to achieve customer centricity and higher productivity.
Control Better Control: Find better ways to address rising concerns about information governance, regulatory compliance, and information security and privacy without jeopardizing the ability to pursue the best customer experience and productivity goals.

Leveraging the power of analytics, OpenText Suite 16 and OpenText Cloud 16 will help organizations to more effectively manage their information, better integrate their business network, and make smarter business decisions. In addition, we’ve enhanced our developer platform, AppWorks, so organizations can easily build innovative, tailored mobile solutions as a key part of their information management strategy.

Technological innovations are impacting every aspect of our lives. They trigger a digital disruption that fundamentally changes the way we work, the way we interact with customers, and the way we approach business processes. When fully integrated into the enterprise, they create better ways to work, equipping organizations to excel in the digital world.

Enterprise World attendees can visit the Enterprise Expo today and tomorrow for an exclusive preview of the next generation of EIM software.

Both OpenText Suite 16 and OpenText Cloud 16 will be generally available in late March, 2016.

For more information, read the press release.

Mark Barrenechea

Mark J. Barrenechea is OpenText's Vice Chairman, Chief Executive Officer and Chief Technology Officer. A prominent thought leader, he has extensive experience in information technology and his vision is to enable the digital world to help transform organizations.

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