Services
8 tips for fostering user centricity in content services
A prime measure of the success of a content management platform is its effectiveness in accelerating and improving the efficiency in the day-to-day activities of…
Achieving seamless eDiscovery
Business and litigation go hand in hand in the 21st century. From litigation support personnel to the lawyers themselves, organizations face a common challenge: how to streamline processes and procedures to simplify…
Digitalization in procurement
A recent blog on ‘The resilient Procurement organization’ described the benefits of using OpenText™ Extended ECM for SAP® Solutions in a procurement situation. As a…
NIST Privacy Framework – Control
In our first two blogs for the NIST Privacy Framework, we discussed the Identify and Govern functions. In this segment, our focus is on the Control function that defines the appropriate activities to enable…
How intelligent forms automation can help replace legacy applications
In 2020, organizations moved from mostly in-office employees to hybrid working models and full remote working. As part of this transition, some organizations are discovering…
Leveraging an ‘Express Lane’ approach to trading partner onboarding
If 2020 was the year of supply chain disruption, then 2021 will be the year of supply chain restructuring and transformation. Supply chain leaders around the world…
SolarWinds: Threat hunt to contain and eradicate
As the cyberattack story continues to unfold around the SUNBURST and SUPERNOVA malware distributed through a compromised SolarWinds software update, more private and public sector…
Avoiding four common pitfalls when moving to the cloud
As organizations increasingly move mission-critical workloads to the cloud, it’s important to recognize some of the common pitfalls and how best to mitigate their impact….
How change management, adapting and adoption became a daily task
COVID- 19 forced change on us quickly and dynamically. It took away our freedom to roam about, visit places and people, and be socially active. It also took away jobs, closed stores, medical…
Reacting to COVID-19 based on a data driven strategy
When COVID-19 entered our lives, companies were worried about how it would impact their business. As the year progressed the concern shifted to how big…
Running a resilient EIM platform
Information is key for businesses to operate and succeed, making it imperative that the Enterprise Informant Management platforms they rely on are robust, reliable, and…
What is CCM (Customer Communication Management)?
Organizations need to have seamless and constant communication with their customers while also gaining insights into their needs. This helps in enhancing the customer experience,…
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