Services

8 tips for fostering user centricity in content services

8 tips for fostering user centricity in content services

A prime measure of the success of a content management platform is its effectiveness in accelerating and improving the efficiency in the day-to-day activities of…

4 minutes read

Achieving seamless eDiscovery

Achieving seamless eDiscovery

Business and litigation go hand in hand in the 21st century. From litigation support personnel to the lawyers themselves, organizations face a common challenge: how to streamline processes and procedures to simplify…

3 minutes read

Digitalization in procurement

Digitalization in procurement

A recent blog on ‘The resilient Procurement organization’ described the benefits of using OpenText™ Extended ECM for SAP® Solutions in a procurement situation. As a…

3 minutes read

NIST Privacy Framework – Control

NIST Privacy Framework – Control

In our first two blogs for the NIST Privacy Framework, we discussed the Identify and Govern functions. In this segment, our focus is on the Control function that defines the appropriate activities to enable…

5 minutes read

How intelligent forms automation can help replace legacy applications

How intelligent forms automation can help replace legacy applications

In 2020, organizations moved from mostly in-office employees to hybrid working models and full remote working. As part of this transition, some organizations are discovering…

2 minutes read

Leveraging an ‘Express Lane’ approach to trading partner onboarding

Leveraging an ‘Express Lane’ approach to trading partner onboarding

If 2020 was the year of supply chain disruption, then 2021 will be the year of supply chain restructuring and transformation. Supply chain leaders around the world…

5 minutes read

SolarWinds: Threat hunt to contain and eradicate

SolarWinds: Threat hunt to contain and eradicate

As the cyberattack story continues to unfold around the SUNBURST and SUPERNOVA malware distributed through a compromised SolarWinds software update, more private and public sector…

3 minutes read

Avoiding four common pitfalls when moving to the cloud

Avoiding four common pitfalls when moving to the cloud

As organizations increasingly move mission-critical workloads to the cloud, it’s important to recognize some of the common pitfalls and how best to mitigate their impact….

3 minutes read

How change management, adapting and adoption became a daily task

How change management, adapting and adoption became a daily task

COVID- 19 forced change on us quickly and dynamically. It took away our freedom to roam about, visit places and people, and be socially active. It also took away jobs, closed stores, medical…

4 minutes read

Reacting to COVID-19 based on a data driven strategy

Reacting to COVID-19 based on a data driven strategy

When COVID-19 entered our lives, companies were worried about how it would impact their business. As the year progressed the concern shifted to how big…

3 minutes read

Running a resilient EIM platform

Running a resilient EIM platform

Information is key for businesses to operate and succeed, making it imperative that the Enterprise Informant Management platforms they rely on are robust, reliable, and…

4 minutes read

What is CCM (Customer Communication Management)?

What is CCM (Customer Communication Management)?

Organizations need to have seamless and constant communication with their customers while also gaining insights into their needs. This helps in enhancing the customer experience,…

4 minutes read

Stay in the loop!

Get our most popular content delivered monthly to your inbox.