Line of Business
Making ConneXions at a new OpenText Integration Summit
Today’s business environment is one of constant change with macro-economic conditions evolving on an almost daily basis. The Suez Canal blockage, the Colonial Pipeline ransomware…
Finding the needle in your CCM haystack
Modern enterprise communications create a lot of content. Unfortunately, it’s very common for that volume to breed redundant templates and wasted effort. Staff decide they…
An integrative approach to managing data privacy
Authored by Douglas Stewart, Senior Director, Solutions Consulting at OpenText A few months ago, while doing some data privacy research, I was excited to learn…
Focus on customer experience to stand out from your retail banking competitors
Conventional marketing wisdom dictates that acquisition is where you focus all your efforts. After all, you need new customers to sell to! However, when that’s…
Digital transformation in the Public Sector needs to be people-centric
Information technology is now central to the public sector – that statement is true of any body, local or national, that provides public services. The multi-faceted adoption of…
A day in the life of evidence: Part 2
Digital evidence is piling up quickly for law enforcement across the globe. In today’s challenging world of evidence management, investigators and detectives often have to access…
Cloud ERP evolution shifts the focus onto integration
Back in 2014, SAP declared that monolithic enterprise resource planning (ERP) systems were dead and would be replaced by “post-modern” ERP. The ERP megasuite, according…
A day in the life of evidence: Part 1
Modern policing is facing a significant shift in how evidence in a criminal investigation is managed. In the past, police precincts contained large evidence rooms,…
Aspire: OpenText an Overall Leader in the CCM market
For the fourth year in a row, independent consulting firm Aspire has ranked OpenText as an Overall Leader in the 2021 Customer Communications Management Aspire…
Strategies law department leaders are adopting to thrive despite adversity
There’s no doubt that the past year-plus has been challenging for many legal departments due to the ongoing impact of the pandemic. Forward-thinking legal departments…
What’s new in OpenText Encase Forensic and OpenText EnCase Endpoint Investigator
The latest announcement by OpenText of Cloud Editions includes some great updates to OpenText™ EnCase™ Forensic and OpenText™ EnCase™ Endpoint Investigator. Check out the latest…
How to become a Marks and Spencer supplier: Setup made easy
Many small business owners in the UK are feeling the pressure to learn how to set up EDI (electronic data interchange). The trend to digitize previously paper-based…
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