Customer Experience

Aspire: OpenText an Overall Leader in the CCM market

For the fourth year in a row, independent consulting firm Aspire has ranked OpenText as an Overall Leader in the 2021 Customer Communications Management Aspire Leaderboard™, awarding it the highest score for CCM capabilities. In particular, the OpenText™ Exstream CCM solution was called out for its leadership in Market Presence, Communications Composition, and Business Automation.

“OpenText offers a broad range of best-in-class customer communications and digital experience products for enterprises across the world. With an accelerated shift to the cloud, redesigned interfaces for the majority of its CCM products, the integration of CCM into its wider Experience Platform, and an increasing focus on AI, we believe OpenText is very well positioned to continue to shape the CCM market in the years ahead.”

Kaspar Roos, Founder & CEO of Aspire

Want to learn more about Aspire’s independent assessment of Exstream?

Read the Press Release
Access the Aspire Leaderboard

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