Banking
Transforming digital forensic investigations
In the modern landscape of digital forensics, investigators must navigate many challenges stemming from the exponential growth of digital data.
Bridging the data ‘achievement gap’ for financial services
Every financial services organization today understands the importance of data maturity. Data maturity is about maximizing the value of your data to answer business questions,…
Focus on customer experience to stand out from your retail banking competitors
Conventional marketing wisdom dictates that acquisition is where you focus all your efforts. After all, you need new customers to sell to! However, when that’s…
Money talks, WeFi listens
It takes money to make money, goes the old saying. And it’s true. Setting up a business requires investment in a place, people and products….
Automating EDI for supply chain efficiency
“Necessity is the mother of invention” — an old proverb that rings especially true today. Driven by change, uncertainty, and opportunity, businesses everywhere are innovating…
Providing a superior experience for commercial banking customers
The banking industry—which includes retail banks and credit unions, wealth and asset management firms, and corporate and treasury divisions—faces severe challenges. It’s become more important…
Early adopter in a laggard industry: Accelerating tech innovation in insurance
In an industry generally known for slow adoption of technology, one insurance business discovered that the COVID-19 pandemic provided the catalyst it needed to prioritize…
Banks are fighting a multi-front war on fraud
According to S&P Global, the COVID-19 pandemic caused a “perfect storm” for financial services companies, which witnessed a 238 percent increase in cyber attacks in…
Could digital fax be a secret weapon for cybersecurity in financial services?
Last year, a foreign exchange company in the UK, Travelex, cited cyberattack as a key factor in its decision to file for bankruptcy. It’s estimated…
Banking must improve digital experiences across the customer journey
COVID-19 accelerated digital transformation across every industry sector. New research shows that digital transformation and providing positive customer experiences are the top two priorities for banking in a…
Key financial services trends as the world emerges from COVID-19
In January, I wrote a predictions blog that said the priorities of the financial services industry would not change greatly over the next 12 months! Of course, no one could have seen the…
Becoming a fully digital finance organization
Twitter recently announced that employees could now work from home on a permanent basis if they so choose, as did Square. OpenText™ has also moved…
Friend or foe? Data interoperability key to trust in payments
At an exclusive roundtable sponsored by OpenText and hosted by Finextra, leaders from the world of finance and payments came together, in confidence, to discuss the…
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