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Sysmex Europe transforms purchase-to-pay processes with OpenText

Sysmex Europe GmbH, a subsidiary of the Sysmex Corporation, is among Europe’s top laboratory diagnostics and healthcare companies and the global leader for hematology diagnostics and service. Operating in more than 100 countries across Europe, the Middle East and Africa (EMEA), Sysmex handles countless general expense purchase requisitions. For Sysmex Europe, not being able to check that budget was available for the associated cost had become a serious issue.

With budgets managed in SAP® and requisitions being raised in a Microsoft® SharePoint® based solution, the firm looked to OpenText™ to address the issue.

“Extending our use of OpenText™ Business Center for SAP® Solutions and its support of SAP Fiori applications was an obvious and natural progression for us, further extending the value of our investment in OpenText” said Torben Draeger, Financial Key User and Business Analyst at Sysmex Europe.

The New Request Process (NRP) project makes use of SAP Fiori applications developed by OpenText. By utilizing existing investments in infrastructure, costs were kept to a minimum, whilst providing an intuitive user experience requiring little user training, typically less than 30 minutes.

Users can access the new, clean interface via a browser, laptop, tablet or smartphone to raise a new requisition. With direct and up to date budget information from SAP now available, users can make informed decisions. Requests can then easily be approved or rejected and are automatically moved to the next stage in line with corporate signature policies. Every step is instantly captured in SAP, along with a full audit trail.

By working closely with OpenText Professional Services, who provided invaluable support to ensure maximum benefit, including greater automation of vendor invoice and purchase order matching, the solution has proven successful in its initial deployment in Austria. Plans are now underway to deploy to at least another 10 EMEA organizations within Sysmex.

Torben Draeger is a valued member of the OpenText Elite™ program  and we had the pleasure of interviewing Torben at OpenText Enterprise World Vienna. Read the full story here.

Are you ready for the Intelligent and Connected Enterprise? Join us at OpenText™ Enterprise World 2019 to hear how we’re enabling the Intelligent and Connected Enterprise with AI and the Internet of Things.


OpenText, The Information Company, enables organizations to gain insight through market-leading information management solutions, powered by OpenText Cloud Editions.

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