When Novell’s star as a networking giant was beginning to wane, a salesperson visited a customer to ask why they hadn’t upgraded to the latest…

Providing digital services to customers is a balancing act. You need to deliver outstanding customer experience at the same time as building trust in the…

Cybercrime will cost more than $6 trillion in 2021 and continually tops the CIO priority list. When it comes to cybersecurity, Identity and Access Management…

The implementation of the Industrial Internet of Things (IIoT) is bringing benefits to organizations in two key areas: operational improvements and data monetization. A new…

One of the keys to a successful partnership supporting lab integration, CPOE (Computerized Physician Order Entry) and lab outreach is having a solution provider who…

Managing today’s supply chains is extraordinarily complex. According to shipping giant, Maersk, one shipment of refrigerated goods from East Africa to Europe can pass through roughly…

Blockchain is perhaps one of the most overhyped technologies that has ever appeared. In fact, some experts suggest the technology is dying before it has…

When a clinical lab places a key part of their business operation in another company’s “hands“, they trust that the partner’s entire team understands the…

When Joe Trevino says that he understands the challenges of a laboratory manager’s daily routine – financial, staffing, technology and customers – he really does….

Originally, the goal of Pan-European Public Procurement On-Line (PEPPOL) was to simplify electronic procurement processes between government agencies across Europe and their suppliers. However, PEPPOL…

Whether calling for roadside assistance, planning travel on the mobile app or meeting with an insurance agent, over 13.5 million members trust their mobility and…

IDEA (Industry Data Exchange Association) was established by the National Electrical Manufacturers Association and the National Association of Electrical Distributors in 1998 to provide manufacturers…