Technologies

The seven critical requirements for modern data collection

The seven critical requirements for modern data collection

In an earlier blog, I discussed the trends necessitating a modern approach to data collections to support early case assessment, investigations and eDiscovery: an increasingly…

4 minute read

Modern data collection imperatives in today’s remote reality

Modern data collection imperatives in today’s remote reality

Modern data collection for eDiscovery has always been demanding. Today, the challenges are exacerbated by a number of trends, including an increasingly remote workforce. By…

3 minute read

What is CCM (Customer Communication Management)?

What is CCM (Customer Communication Management)?

Organizations need to have seamless and constant communication with their customers while also gaining insights into their needs. This helps in enhancing the customer experience,…

4 minute read

Axe the fax with secure file exchange

Axe the fax with secure file exchange

The Axe the Fax campaign has charged NHS Trusts with discarding their old fax machines (there were over 8,000 in the system back in 2018)…

5 minute read

Maximize ROI by optimizing digital asset management productivity

Maximize ROI by optimizing digital asset management productivity

Over the years, Digital Asset Management (DAM) has transformed from a digital media storage hub to a solution with the addition of improved collaboration, automation capabilities,…

3 minute read

Secure communications in a post-PSTN world

Secure communications in a post-PSTN world

In part 1, we discussed how British Telecom was phasing out the PSTN and ISDN networks that many businesses depend on, not by 2025, but with…

4 minute read

Eliminating legal task inefficiencies

Eliminating legal task inefficiencies

According to a recent Gartner survey, legal leaders are struggling with their workload since COVID-19. Along with severe cutbacks to mitigate the economic effects of…

5 minute read

Moving to the cloud doesn’t have to be all or nothing

Moving to the cloud doesn’t have to be all or nothing

This blog is co-authored by Alison Clarke and Sandi Nelson. The last thing any organization needs in 2020 is more disruption. Digital transformation, including a…

4 minute read

Preparing for the end of the ISDN & PSTN

Preparing for the end of the ISDN & PSTN

The copper line telephone system has served the UK well, but its time is finally coming to an end. British Telecom (Openreach) has announced they…

4 minute read

Don’t “Axe the fax”

Don’t “Axe the fax”

The UK National Health Service (NHS) made the news in 2018 for its continued reliance on traditional fax machines, with over 8,000 spread across NHS Trusts. The…

4 minute read

Records Management – the key to information compliance

Records Management – the key to information compliance

Typically, an organization’s EIM project focuses on Enterprise Content Management (ECM) implementation topics like metadata, folder structures, workflows, system integration and, increasingly, AI support. However,…

2 minute read

NIST Privacy Framework – Governance, risk management and compliance

NIST Privacy Framework – Governance, risk management and compliance

In this blog, we will focus on the importance of Governance, Risk Management, and Compliance (GRC) programs within the NIST Privacy Framework. Having an organizational…

4 minute read

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