Information Management
What’s new in OpenText Extended ECM
OpenText™ Extended ECM (formerly OpenText Extended ECM Platform and OpenText Content Suite Platform) integrates business content with leading ERP, CRM, HCM applications, seamlessly connecting people…
The Future of ECM is Coming Into Focus: Here’s Where to Start
Enterprise Content Management (ECM) is changing. It’s an idea everyone involved in content management has heard with increasing frequency over the past couple of years,…
• 3 minutes read
OpenText Positioned as a Leader Again in 2017 Gartner Magic Quadrant for Customer Communications Management (CCM) Software
Gartner recently published its 2017 Customer Communications Management Software Magic Quadrant, with OpenText positioned as a Leader in this report. Gartner evaluated both OpenText™ Communications…
• 2 minutes read
Excellence in Sales Order Entry – From Document to Digital
Sales orders, the documents with the odor of company success attached to them! Physical (or electronic) proof that your company sells products that your customers…
• 3 minutes read
Is Social Media Making Us Less Social?
What is the purpose of social media? This is a fitting question with the massive amounts of posts, pictures, and videos that we are uploading…
• 7 minutes read
ECM that Works the Way You Do – Announcing eDOCS 16.1
It’s here and it’s shipping! OpenText is pleased to launch eDOCS 16.1 – overflowing with innovations for an increasingly secure, flexible work environment that ‘works the…
• 2 minutes read
OpenText Completes its Acquisition of Dell EMC Enterprise Content Division, including Documentum
As many of you know, OpenText has recently completed on the previously announced acquisition of Dell EMC’s Enterprise Content Division, including Documentum. This acquisition cements…
• 2 minutes read
Risks and Benefits of Social Media Use in the Workplace
There are a host of benefits to social media use in the workplace, but there are risks as well… 90% of companies now use social…
• 5 minutes read
What Does “Extended ECM” Really Mean?
I may be in marketing, but I like to think that I am not prone to marketing-speak; however, I was recently giving a presentation when…
• 3 minutes read
OpenText Named a Leader in the Gartner Magic Quadrant for ECM Again!
The more things change…” OpenText has been recognized as a leader in the Gartner™ 2016 Magic Quadrant for ECM—for the 13th year in a row….
• 3 minutes read
5 Reasons you Should Consider Decommissioning Your Legacy ERP System
What attracted your attention in the headline? The “5 reasons” or the fact that somebody would even want to decommission an ERP system? Look around –…
• 4 minutes read
Cherry Picking Makes Employees Frustrated
Have you ever had a performance review with your boss where he or she picks the absolutely worst issue to talk about? Has this ever…
• 2 minutes read
The Future of Information: CEM Delivers the Full Customer Journey
Customer experience is the sum of all experiences over the duration of a relationship between a consumer and an organization. A consistent customer experience is…
• 3 minutes read
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