If you are reading this, chances are you are the lucky individual that’s been chosen to own and champion testing and optimization within your organization….

If your organization has an ERP system (like SAP® or Oracle®) implemented for certain processes; and you are utilizing Salesforce® within your selling and support…

Data privacy regulations, interconnectivity (virtual machines, cloud, IoT, BYOD), and cyber threats are changing the global digital landscape. With this transformation comes inherent risk, and…

Government agencies at all levels are realizing traditional records management practices are insufficient and ineffective in a digital world. Why? Digital—and increasingly mobile—citizens are driving…

Digital marketing is proven to be the most effective channel for today’s marketers – and it can deliver far more bang for your buck. This…

Organizations have to continually improve customer experience while reducing costs and driving innovation. Choosing the Content Management System (CMS) for your organization is key. There…

After working for 18 years at a technology company deemed market leader in Content Services, one would expect that my own content management practices would…

As we reach the first anniversary of the OpenText purchase of the Documentum family, I thought it was a good idea to look back at…

The names (and acronyms) may be similar, but there’s a huge difference between the different solution sets that can fall under the banner of Content…

The OpenText team is proud to announce its arrival to the Gartner Magic Quadrant for Workforce Engagement Management (WEM) for its OpenText™ Qfiniti solution.  According…

It’s been one year now since we announced our acquisition of Documentum, InfoArchive, Captiva, and LEAP SaaS Platform and Applications. LEAP had truly found a…

In our first blog, we discussed Customer Experience Management (CEM) and the benefits that an effective CEM platform offers organizations in all industry sectors. In…