According to Information Week, integration is one of the biggest challenges facing CIOs in 2019. As organizations focus on customer experience, the seamless integration of…

In previous blogs, we’ve looked at the incredible growth of the Industrial Internet of Things (IIoT) and why this requires a secure, centralized IIoT platform….

Recently I gave a couple of webinars and one of the questions posed during the Q&A asked to give my recommendations on sensors to use…

The introduction of “just-in-time” (JIT) supply chains—where suppliers deliver supplies as needed—freed up working capital and space for many businesses. While this resulted in supply…

In a 2017 State of Global Customer Service Report by Microsoft, 98% of respondents said customer service was important in their brand choices and loyalty….

The global COVID-19 pandemic has highlighted the importance for companies to find a trusted partner that can seamlessly connect their digital ecosystem together. Companies today…

The massive disruption caused by the coronavirus outbreak has highlighted significant challenges in global supply chains. As highlighted in Fortune magazine: “The coronavirus pandemic has…

As one of the largest teleradiology providers in the U.S., Rapid Radiology was established to expedite and enhance patient diagnosis and treatment, and to specifically…

The medical supply chain has proved remarkably resilient during the Covid-19 crisis with drug shortages kept to a minimum. However, the pandemic has exposed a weakness in global supply chains that have to address as the world economy recovers. How should companies prepare for the next global shock?

Your business network is complex – it’s an extensive ecosystem that extends beyond your four walls to business partners, suppliers, customers, banks and more. Mastering…

In my last post I discussed the dramatic differences in business models between social networks and business networks. Social networks derive revenue primarily from monetizing…