Line of Business
Convert resistance into support when implementing software
In this series of three blogs on managing user resistance when implementing software, we are considering the following key areas that help to not only…
Why product roadmap transparency matters
When a company purchases a product, significant time and resources go into adopting that product. Companies want reassurance that their investment of time and resources…
Has your CCM solution reached the end of the road?
End of life, performance issues, compliance concerns, lack of cloud roadmap. Has your customer communications management (CCM) solution reached the end of the road? If…
The high cost of falling behind with legacy technology
Application modernization can take many forms, but not all of them are created equal. When considering how to modernize technology, the array of potential paths…
Midmarket supply chains are going digital
In the face of pervasive supply chain disruption, including the COVID-19 pandemic, businesses of all sizes have been forced to adapt quickly and find new…
eDiscovery is not just for litigation anymore
Organizations are facing an evolving legal and regulatory landscape involving everything from complying with stringent data privacy laws to combating sophisticated cyber threats that force…
The total experience imperative for Utilities
Many Utilities now realize that a poor customer experience (CX) can put their organizations at risk, whether it’s reputational risk, or regulatory, financial or compliance…
Optimize customer relationship management
With Sales teams toggling between in-office and remote locations, working smarter and more efficiently has never been more important. To provide on-point and personalized sales…
What’s new in OpenText TeamSite
OpenText™ TeamSite™ 23.2 makes it super simple for developers and marketing to work together on creating highly personalized and interactive experiences. The new TeamSite release extends…
Six eDiscovery search tips
With all the recent focus on ChatGPT, there is great anticipation over the bold progress expected with its application across the legal industry, particularly when…
Looking to improve HR content management?
When it comes to connecting everything that matters, different lines of business (LOBs) must identify the challenges within their unique and often complex processes. These…
What is enterprise application integration?
Did you know that the volume of enterprise content is expected to increase by 4.5x over the next two years? If you’re facing information management…
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