Industry Posts

Event oriented customer experience

In my previous blog, I took a look at some of the major areas Financial Services needs to address to…

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Holistic security: Augmenting endpoint protection with intelligent automation

With hackers, hostile bots, data misuse, leaks, and privacy invasions so much in the news these days, it’s not surprising…

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Personalizing the experience: One size doesn’t fit all

Personalization is radically changing the face of retail, both online and in store. In a previous blog, I wrote about…

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The Life Sciences MLR process

Medical Legal Review (MLR) has always been one of the most challenging and complex aspects of the marketing production process…

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Digital transformation in retail

Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The…

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The 4 key capabilities of DAM platforms for manufacturers

In my last blog, I took a look at Digital Asset Management (DAM) and how manufacturers can use this technology…

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Is customer engagement the answer to the ‘existential threat’ facing Utility companies?

Enhanced customer engagement was shown to be the top outcome that UK Utility companies looked for from their digital transformation…

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GDPR. Forget bitcoin, data is the new currency of retail

On May 25, 2018, the new EU data privacy regulation, known as the General Data Protection Regulation (GDPR), comes into…

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Analytics and AI. The rise of the data-driven manufacturer

Times are tough. Global economic growth for the manufacturing sector is slow with few signs of recovery. Companies have worked…

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The Digital Core: Powering efficiency and innovation for the Utilities industry

As we embark on our Innovation Tour 2018, I’m reminded of a prediction from Gartner. In 2015, the firm suggested…

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IT modernization in Government

IT modernization has always been high on the agenda of government CIOs. Following the Modernizing Government Technology Act becoming law,…

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Moving towards transparency – Implementing the EU Clinical Trials Regulation

In a previous blog I looked at the EU adoption of the ISO Identification of Medicinal Products (IDMP). I mentioned…

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What will be the effect of Brexit in the manufacturing industry?

Last year, the UK government said that it had conducted no sectorial impact assessments of the UK’s withdrawal from the…

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Turning disruption into transformation

Whether digital – such as Industry 4.0 – or geo-political – such as Brexit – disruption is everywhere for UK…

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GDPR in manufacturing: Where to start, threats and opportunities

There are now less than three months left until the EU General Data Protection Regulation (GDPR) comes into force. Although…

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ISO identification of medicinal products (IDMP)

In a previous blog I looked at some of the EU regulations that are disrupting the Life Sciences sector. One…

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OpenText and Documentum – a year of progress in Energy and Engineering

As we reach the first anniversary of the OpenText purchase of the Documentum family, I thought it was a good…

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Digital transformation in Financial Services requires a rethink of identity management

The recent Gartner’s 2018 CIO Agenda Survey found that digital transformation is more important for banking than any other industry…

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Four important questions that AI can help retailers answer

In my previous blog, I looked at how quickly Artificial Intelligence (AI) is rapidly becoming a part of the retail…

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Is mobile first government the way forward in 2018?

In my previous blog I identified mobility as one of the key tech trends for government in 2018. The concept of…

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