Within public sector organizations around the world, operations and maintenance costs for legacy systems continue to consume a disproportionate percentage of IT budgets. Additionally, these…

October 29, 2018 • 4 minute read

Last year, the Office of Management and Budget (OMB) backed up its 2015 government eInvoicing mandate with a memo instructing all agencies to use eInvoicing…

June 26, 2018 • 7 minute read

Government agencies at all levels are realizing traditional records management practices are insufficient and ineffective in a digital world. Why? Digital—and increasingly mobile—citizens are driving…

March 22, 2018 • 4 minute read

Recently I attended a conference on Digital Transformation in Government along with leading senior managers from different government agencies in the US. We were there…

January 2, 2018 • 7 minute read

“Good enough” as a measure for government work is no longer good enough. The changing nature of the citizenry (Millennials and subsequent generations) will massively…

May 31, 2017 • 3 minute read

Like private businesses, governments are driven by information. Consider the amount of information associated with a single citizen: a birth certificate, passport, driver’s license, student…

June 2, 2015 • 5 minute read

Mobile devices are transforming the way citizens interact with their governments—from using digital IDs for access to program information to crowdsourcing apps to improve city…

February 11, 2015 • 4 minute read

Cyber-attacks are on the rise. Data breaches are becoming more common and devastating. Akamai’s State of the Internet Report revealed that hacker attacks on websites…

December 3, 2014 • 4 minute read