Industries

This is a pivotal moment for the Healthcare sector. We have just gone through a period of incredible disruption. Content will be increasingly critical as organizations strive to improve operations and better…

While the worst of the COVID-19 pandemic slowed the semiconductor sector, it is now recovering and can look forward to a period of significant growth in the year ahead. Some estimates place the…

What are your customers experiencing when they call your customer service team? Too often, when customers reach out for help in solving a problem or completing a business…

Well, that wasn’t the year any of us expected! Yet, in many cases, it saw remarkable successes in incredible circumstances. The pandemic didn’t completely alter our…

2020 sent shock waves across oil and gas, utilities and mining organizations, creating dramatic shifts in supply and demand, revenue streams and productivity. As these companies head into 2021 they continue to face the fallout from disparate – yet equally challenging – business disruptors.   In…

2020 was the year that no one could have foreseen, but for the public sector it demonstrated the requirement for incredible resilience and flexibility. It had to quickly pivot, break down barriers, share information…

How can law firms navigate the challenges posed by the global pandemic? Legal tech experts Pierre-Antoine Rizk and Madaline Zannes, and OpenText’s Andy Teichholz joined…

COVID-19 accelerated digital transformation across every industry sector. New research shows that digital transformation and providing positive customer experiences are the top two priorities for banking in a…

Was 2020 the year that Life Sciences showed its mettle? It’s certainly been the year that, when faced with an incredible global pandemic, the industry rose to the challenge….

The prospect for a COVID-19 vaccine soon looks good as many trials show very high efficacy rates. There’s now real hope vaccines will be available…

For law firms, corporate legal departments, and other organizations producing, managing and collaborating on high-touch, high-value work product, capturing and working with data at the…

It’s almost ten years since the failed launch of healthcare.gov. This event served to cruelly expose what medium.com described as ‘an archaic, hodgepodge system of digital services’ that were often siloed, leading…