Industries

Preparing fax for the next era of enterprise communications

Preparing fax for the next era of enterprise communications

“Wait! Are you seriously going to fax me that request?” It’s a question echoing across workplaces in industries like healthcare, financial services, and law, especially…

February 10, 2023 7 minutes read
4 Questions with Isak Penttila: ISO 20022 Insights  

4 Questions with Isak Penttila: ISO 20022 Insights  

As ISO 20022 deadlines inch closer, it seems there are more outstanding questions than answers. Speaking with a trusted partner or advisor can place your…

February 9, 2023 5 minutes read
Sometimes in eDiscovery more is better

Sometimes in eDiscovery more is better

With the proliferation of electronic data, the vast majority of business communication is now in electronic format.  It is not surprising that the use cases…

February 8, 2023 6 minutes read
Customer first: New U.K. consumer duty for the financial services industry

Customer first: New U.K. consumer duty for the financial services industry

Have you ever been presented with stack of financial documents plastered with sticky notes and felt confused about where to sign and overwhelmed by the…

February 6, 2023 4 minutes read
Supporting millions of South Africans through the pandemic 

Supporting millions of South Africans through the pandemic 

Please give us a quick introduction to the South African Social Security Agency (SASSA). What does the organization do?  SASSA is responsible for supporting some…

February 1, 2023 6 minutes read
Smart PCAP: A time machine for the SOC

Smart PCAP: A time machine for the SOC

Anyone familiar with packet forensics or packet recording knows you can spend hours poring over bulk information and waiting for a response. With Smart PCAP,…

January 20, 2023 4 minutes read
What we can learn from the ACC 2022 State of Cybersecurity Report

What we can learn from the ACC 2022 State of Cybersecurity Report

Recently, the Association of Corporate Counsel (ACC) Foundation, in collaboration with Ernst & Young, LLP, released the 2022 State of Cybersecurity Report, An In-house Perspective….

January 19, 2023 6 minutes read
Focus on citizen experience to make lasting change in government

Focus on citizen experience to make lasting change in government

As the U.S. House of Representatives transitions to a new set of leaders, I can reflect upon my experience going through three Administration transitions as…

January 18, 2023 9 minutes read
Empower business users in financial services to elevate customer experience

Empower business users in financial services to elevate customer experience

The modern workplace expects more “jack of all trades” than specialists. It’s not a new phenomenon in traditional customer communications management (CCM) for an individual…

January 18, 2023 5 minutes read
A good foundation is key to digital forensic investigations

A good foundation is key to digital forensic investigations

I was recently reading an article in Forbes Magazine about the importance of a good foundation when building a home. When we build a house, we…

January 18, 2023 4 minutes read
How to prepare for intelligent capture in Life Sciences

How to prepare for intelligent capture in Life Sciences

Recently I wrote a blog outlining why intelligent capture is the secret weapon Life Sciences companies need. I talked about how Life Sciences companies need…

January 13, 2023 4 minutes read
Redaction blunders in context

Redaction blunders in context

There are many great articles that focus on the headache (and harm) that occurs when sensitive data is not redacted properly in eDiscovery, investigations, and…

January 10, 2023 4 minutes read

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