Banking
Transforming digital forensic investigations
In the modern landscape of digital forensics, investigators must navigate many challenges stemming from the exponential growth of digital data.
Leading life insurer in India turns to OpenText for enterprise-wide digital transformation
How does a progressive life insurer absorb rapid growth while maintaining a dynamic experience for its customers? As one of the fastest growing life insurance…
Pulling an Uber: Customer experience in Financial Services
Brands like Velcro and Kleenex have become so much a part of people’s lives that they are now used as universal references for all products…
AI in Financial Services is growing, but there’s a way to go
It’s funny how the world works. We recently wrote a blog on how AI in Financial Services can improve customer experience. Then, my bank showed…
A time of reflection: Five tips for Financial Services in 2019
The New Year is upon us, and with it come new challenges and opportunities for the Financial Services industry. The industry is currently experiencing unprecedented…
If I receive one more irrelevant voucher…
It seems that every week companies are trying to secure my loyalty with great discounts and vouchers. They would be great if they reflected my…
OpenText STP Financial Hub revolutionizes workflows in the Financial Services sector
It’s been a busy 2018 here on our OpenText™ Straight Through Processing (STP) for Securities (STP Financial Hub) platform, with many new clients discovering the benefits…
Why the virtual bank branch delivers the best of both worlds
There is a new trend transforming the retail bank that’s beginning to have an even greater impact: the virtual branch. It combines the speed, convenience…
Five benefits of eDiscovery software for Financial Services
Financial Service organizations are among the most highly regulated industries and routinely face a myriad of compliance and administrative proceedings. Prominent financial regulators like the…
Give the people what they want: Better financial product recommendations
One of the big advantages of doing business in a digital world is being able to make use of the data exhaust left by practically…
Customer experience in Financial Services
In a recent blog, I wrote about the increasing prominence of AI in financial services. It’s one of the areas I’ll be presenting on at…
5 Ways to Enable Differentiation in Transaction Banking
Differentiate or die. This is a key business and marketing principle. This provocative phrase reminds us that the Natural Laws also have very real implications,…
SWIFT Services Vendor Selection Checklist
More and more corporate treasury organizations are considering SWIFT services to route payment instructions or collect account statements from their banks around the world. But…
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