There are lots of different terms used to describe B2B process automation. These terms can be confusing, partly because they are so inter-related. This article…

The retail and consumer goods industries continue to evolve at a rapid rate.  Overall, 2022 retail holiday spending grew 7. 6%, according to Mastercard SpendingPulse. …

2020 is proving to have been a sea change for the retail industry. All those investments in the brick-and-mortar experience… and then nobody came. Of…

The retail industry is extremely competitive with traditional brick-and-mortar retailers under pressure from online services such as Amazon. In this environment, anything that delivers advantage…

Last month, Target announced its latest figures that showed a remarkable turnaround from the same time the year before. The company said that its digital…

Last Sunday, my husband and I went to visit our daughter. As we drove, my cell informed me that we were 30 minutes from our…

This article provides a review of the ARC Advisory Group Forum in Orlando and expands on the ever increasing importance of analytics in relation to…

In my last post I introduced a vision for the Smart Trash that would automatically identify the items you are throwing away. What would you…

On November 5, 2013 we announced our intention to acquire GXS Group, Inc (GXS). Today, I am pleased to report the acquisition has closed and…

I continue to be surprised by at how many companies are still not requiring Advanced Shipment Notices (ASNs) from their suppliers.  Advanced shipment notices provide…

Over the holidays I read Tony Hseih’s excellent book Delivering Happiness. Tony, of course, is the CEO of the fast growing on-line footwear retailer Zappos.com….

Last weekend we had some friends over to visit our house and rather than cooking we decided to place an order for pizza delivery from…