digital

Business Process Management

Excellence in Sales Order Entry – From Document to Digital

Sales orders, the documents with the odor of company success attached to them! Physical (or electronic) proof that your company…

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Customer Experience Management

Customer Experience, Digital Transformation, and Commitment to the Success of our Partners

This is the time of year when we try to pause from our busy schedules and take some time for…

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Enterprise Content Management

Saving Trees Could be Saving Your Business

For the last quarter century, the use of paper has given way to digital images. But the switch goes far…

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Enterprise Content Management

Lucky Number 13

I have never been the superstitious type; full moons, cemeteries, ghosts, vampires, etc., just don’t bother me. Werewolves, on the…

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Enterprise Content Management

Three Ways to Provide Integrated and Personalised Care

A new European study, commissioned by IDC highlights the key role in managing clinical information in a more integrated way. The…

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Enterprise Content Management

Partnership Transforms Everything at #MMTM16

We’re getting ready to kick off our Partner Summit at Momentum Europe in Barcelona today, and I’m excited to be…

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Enterprise Content Management

What is the Future of Data Governance for the Financial Services Sector?

In the past few years, the Financial Services sector has been working to comply with a range of regulations that…

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Digital Transformation

Three Pillars of Digital Transformation – Efficiency, Usability and Insight

In my previous blog, It’s Not About the Pill. It’s About the Patient, I asked if digital transformation was just…

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Enterprise Content Management

User Experience is About the Swipe of a Finger

If there’s a word I use frequently on top of “commitment” that is “expectations.” What a nice word, isn’t it?…

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Enterprise Content Management

5 Reasons you Should Consider Decommissioning Your Legacy ERP System

What attracted your attention in the headline? The “5 reasons” or the fact that somebody would even want to decommission an…

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Enterprise Content Management

CEB TowerGroup Analysts Release new Research on Banking and ECM

Banking has had a long relationship with technology, with more than 90% of retail banking executives citing that they have…

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Digital Transformation

Follow That Car!

Has anyone noticed that things are speeding up? A week or so back, I visited London for a conference. I’d…

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Customer Experience Management

Face-to-Face vs. Digital: Finding the Right Balance in Customer Experience is an Art

I like shopping at Nordstrom. No, I love shopping at Nordstrom. And it recently occurred to me that part of…

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Enterprise Content Management

InfoArchive – From Information to Knowledge

Recently I traveled to Pleasanton to work with the InfoArchive team. I arrived late and checked into my hotel. While relaxing…

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Enterprise Content Management

3 Reasons You Can’t Miss This Year’s Momentum Europe

It seems hard to believe, but October 31 is just a little more than a month away. Our team is…

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Enterprise Content Management

Capture Evolves From the Mailroom to Enhance Customer Experience

It’s summer, but I’m thinking about the holidays later this year. When they roll around, I can’t wait to watch…

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Enterprise Content Management

The Innovation Bonanza – can you Harness it?

Everywhere I turn, I see innovations that are proving out how different our future will be – especially in the…

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Enterprise Content Management

The Electric Impact of the Cloud, Have you Plugged in?

Have you ever considered, when switching on your coffee machine in the morning, where the electricity comes from? I’m guessing…

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Enterprise Content Management

Winning Without Migration in a Digitized World

An executive is scheduled to travel to a customer meeting at the last minute. He quickly makes flight arrangements, books…

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Enterprise Content Management

The Importance of Data Democratization for the Digital Enterprise

Democratization in business means more transparency and fluidity in the workplace. Formerly defined roles of the subordinate and the executive…

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