Digital transformation is reshaping every corner of healthcare—from AI-assisted diagnostics to real-time remote monitoring. But as innovation accelerates, so do security risks and regulatory pressures. A single misconfigured container or unpatched library could expose protected health information (PHI), disrupt clinical workflows, or land your organization in regulatory hot water.
Traditional development and operations models simply can’t keep up with the pace—or the complexity—of modern healthcare IT. You need DevOps—STAT.
Why DevOps matters more in healthcare
DevOps isn’t just a buzzword—it’s a strategic response to the demands of secure, rapid software delivery in regulated environments. For healthcare providers, payers, and digital health innovators, DevOps can dramatically reduce deployment times, improve system resilience, and embed security into every phase of development.
But healthcare isn’t like other industries. Legacy systems, life-critical infrastructure, and overlapping compliance mandates (think HIPAA, FDA, GxP, GDPR) make implementation far more complex. You need DevOps that’s purpose-built for patient safety, not just speed.
Relying on generalized platforms can slow down development or expose your organization to unnecessary risk. The right platform will offer built-in compliance automation, interoperability with healthcare standards like FHIR and HL7, and support for clinical-grade observability and disaster recovery.
How upcoming regulations like FDA 524B and HIPAA modernization will shape your roadmap
Why cloud-native infrastructure, zero trust, and AI-driven security are critical to PHI protection
Where containerization, IaC, and observability can help improve uptime and audit readiness
What a modern DevOps checklist looks like for clinical systems
Ready to modernize, securely?
Healthcare’s future is digital—and DevOps is how we get there safely. Whether you’re building a mobile health app, refactoring an EHR, or scaling connected care, this guide will help you make informed decisions that support both speed and compliance.
For decades, OpenText has helped organizations manage their most critical networks—networks that power airports, hospitals, governments, and global supply chains. With each innovation, we’ve made it easier to monitor, troubleshoot, and control increasingly complex environments. But the network has evolved, and we need to evolve with it.
Let’s face it. Most “monitoring” tools still leave you guessing. You can see that something broke, but not what caused it. Was it a config change? A rogue update? A cloud routing issue?
OpenText Network Observability changes that. It doesn’t just show performance issues—it connects the dots between every device, every connection, and every change in real time. When something goes wrong, you’ll know what happened, why it happened, and how to fix it before users are impacted.
Built for the way networks work today
Modern networks don’t live in a single data center. They span across cloud, on-prem, SD-WAN, and edge. Too many teams are still managing this complexity with siloed tools.
With OpenText Network Observability, you get:
End-to-end visibility across hybrid environments including cloud, off-cloud, SD-WAN, and edge
Topology-aware monitoring with patented Spiral Discovery
Integrated cloud flow and synthetic testing to pinpoint path and connectivity issues
Compliance automation and rollback for fast recovery from missteps
Correlation across logs, configuration, and performance data for true observability
All delivered in a version-current, cloud-deployed platform that is fully managed by OpenText.
69% lack end-to-end visibility across hybrid cloud networks
85% say using multiple tools creates delays in resolving issues
79% have experienced unexpected cloud costs driven by data movement
96% agree that cloud application performance depends on the network
Today’s environments are too complex and too critical for tool sprawl and finger-pointing. The visibility gap is real, and it is costing time, money, and trust.
OpenText Network Observability is not just another tool that you add to the mix. It replaces that multi-tool mess as a single source of network truth that gives teams shared context to spot issues, respond faster, and reduce operational noise.
Why choose OpenText Network Observability
Today’s networks demand more than visibility—they require actionable insight, automation, and control. OpenText Network Observability delivers all of this in a fully managed, cloud-deployed platform designed for complex, hybrid environments.
Here’s what you can expect:
Faster resolution times by correlating change, performance, and log data in real time
Lower operational overhead with a single, fully managed SaaS solution
Stronger compliance and fewer outages through policy enforcement and automated remediation
Seamless collaboration across teams with a unified view from edge to cloud
Scalable support for 3,500+ device types and 250+ vendors, with dynamic topology mapping
Whether you’re replacing legacy tools or scaling into the cloud, OpenText Network Observability empowers you to simplify operations, resolve issues faster, and future-proof your network.
Start your journey today
OpenText Network Observability isn’t just a product. It is a smarter way to manage your network.
Contact us to schedule a demo or speak with a product expert
OpenText Network Observability combines powerful observability tools with proven network management software to give IT teams full visibility and control across hybrid environments. The solution integrates network performance monitoring, cloud observability, and network automation in a single, scalable platform. Designed for modern operations teams, it accelerates troubleshooting, enforces compliance, and simplifies network configuration management across multivendor environments.
February 2021. Texas. A winter storm hit, and what should have been a challenging few days turned into one of the most catastrophic infrastructure failures in modern American history. Over 10 million people lost power. Some went days without electricity. Hospitals limped along on backup generators. Water treatment plants shut down. Tragically, hundreds of Texans lost their lives.
The real problem wasn’t the ice or the snow. It was that power grid operators couldn’t communicate with natural gas suppliers.
Transportation departments had no coordination with emergency services. Water utilities weren’t looped in with power management. Each agency had data. Lots of it. Sensors everywhere, monitoring everything. But when the crisis hit, those digital walls became actual barriers between life and death.
And yet, recent analysis from Harvard’s Data-Smart City Solutions found that many smart city initiatives have fallen short of expectations. The technology works fine. The sensors collect data beautifully. Systems function as designed. But they function in isolation.
When your traffic management system can’t share real-time data with emergency services, you haven’t built a smart city. You’ve just put expensive sensors on the same old problems.
The OECD’s Smart City Data Governance Report puts it bluntly: “Smart city data are often stored in silos, which prevents interoperability.” Translation? Cities are drowning in data they can’t actually use when it matters.
What actually working together looks like
The fix isn’t to add more sensors. They are everywhere; we have enough. What we need is to break down the walls between departments so that information flows.
Take Auckland Transport in New Zealand. They’re managing one of the fastest-growing transportation networks in a region of 1.8 million, and they’ve figured out how to unify their data systems across departments. The result isn’t just “improved efficiency” (although, yes, they have this). More importantly, when something goes wrong, everyone who needs to know, regardless of department, is automatically informed in real time.
Emergency response is the obvious use case, but it goes deeper. When emergency vehicles can access real-time traffic data, construction updates from public works, and weather conditions all in one place, response times drop. In cardiac arrests, strokes, and major accidents, those minutes matter.
Infrastructure coordination may not receive as much press, but the cost avoidance based on reduced repair work and minimized street closures can be massive. When public works, utilities, and transportation can see what everyone else is planning, you stop getting those nightmare scenarios where someone tears up a street that another department just repaved. Projects stay on schedule. Costs stay predictable. Citizens can get where they need to go.
Budget oversight changes completely when you can see across departments in real-time. Water treatment costs spiking? You see it now, not three months from now when someone finally runs a report. Traffic congestion building in a specific corridor? Transportation and urban planning can coordinate before it becomes a crisis that ends up on the evening news.
This requires both technology and organizational will. Unified IoT data platforms, such as OpenText IoT platform, can connect different systems while maintaining security and compliance – that’s the technical piece. Modern platforms handle integration with external partners too, from private contractors to telecommunications providers.
The core capabilities you need:
Real-time data exchange between city systems
Secure collaboration with external data sources (smartphones, telecom networks, private sensors)
Analytics dashboards that show you what’s happening across departments
Solutions like OpenText’s public sector platforms tackle exactly this problem. The goal isn’t ripping out existing systems, it’s creating the connective tissue that lets them work together. You’ve already invested in sensors and monitoring. Now make them talk to each other.
The path forward
Every city is making a choice right now, whether they realize it or not. Keep going with disconnected systems where each department operates independently? Or take the path toward integration?
Texas showed us what disconnection can mean: lost lives, billions in damages, and a near-miss that still haunts infrastructure planners. The technology to prevent similar disasters exists today. The sensors are already installed in most cities. What’s missing is the connections needed to unlock their value.
Smart cities that succeed won’t be the ones with the most sensors. They’ll be the ones who broke down the silos. Because when the next crisis hits – and there will be a next one – you might have four minutes to respond. Will your systems be talking to each other, or will they be operating in isolation while the clock runs out?
Ready to break down data silos in your municipality?
Learn how integrated IoT platforms can transform your city’s operations and emergency response capabilities. Explore smart city solutions that are already making a difference. Learn more about how OpenText is supporting the public sector.
Too many findings, not enough time. OpenText Application Security (Fortify) helps teams cut exploitable risk without slowing releases—recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Application Security Testing for the 11th year in a row.
The problem you’re living with
Alert fatigue. Tool sprawl. Release pressure that doesn’t wait for triage. Risk piles up while teams race to ship. You need one place to see what matters, fix it fast, and keep the pipeline moving.
Why this MQ matters in 2025
The Gartner Magic Quadrant for Application Security Testing 2025 gives leaders and practitioners a clear read on vendors that deliver both assurance and velocity. OpenText is named a Leader again—signal that the platform reduces risk at scale and fits the way modern teams build.
What’s unified in OpenText Application Security
One platform. One policy model. Built for enterprise scale.
Core testing in one place: static (SAST), dynamic (DAST), interactive (IAST), open source/SBOM (SCA), API security testing, and infrastructure-as-code (IaC)..
Central management: a single dashboard to see findings across apps, teams, and environments.
Flexible deployment: SaaS, self-managed, hybrid, and high-security options including FedRAMP and Iron Bank.
Less noise, faster fixes
Finding more issues isn’t the goal. Fixing the right ones is.
ASPM that cuts noise: correlates duplicates, ranks real risk, and routes the next step to the right owner.
AI that helps, not hypes:OpenText Application Security Aviator and ML-driven Audit Assistant reduce false positives and provide clear, ready-to-apply remediation.
Covers GenAI threats: detects risks such as prompt injection, model abuse, and unsafe defaults in AI-augmented apps.
Built for how your teams ship
Security should travel with the code, not block it.
Native DevOps fit: trigger scans in CI/CD, enforce policy gates, and pass/fail builds by risk.
Developer-first workflow: run scans from IDEs and repos; get actionable guidance in the tools you already use.
Shift-left coverage: source, open source, and IaC early—without derailing sprints.
Governance that sticks: policy-driven controls and dashboards align AppSec work to business risk and compliance.
Proof that scales
11 years of recognition: OpenText is a Leader in the 2025 Gartner Magic Quadrant for AST—eleven years running.
Broad coverage: 33+ languages, support for 1M+ APIs, and 1,700+ vulnerability categories across web, mobile, API-first, cloud-native, and legacy apps.
Accuracy you can trust: industry-leading signal-to-noise, including a 100% true positive rate in the OWASP Benchmark.
Global adoption: 3,500+ organizations in 78 countries, including major banks, government agencies, and technology firms.
Choice of environments: SaaS, on-prem, hybrid, and hardened deployments for regulated sectors.
What this means for you (and your CISO)
For practitioners: fewer false positives, faster triage, and fixes that drop straight into the backlog.
For CISOs: measurable risk reduction without dragging release cadence; consolidation that simplifies audits and spend.
Ready to go deeper?
See where the market is heading, what to expect from modern AST, and why OpenText Application Security stands out.
Whether you’re leading IT strategy, building products, or driving innovation, you’re feeling the pressure to deliver smarter, faster, and more secure outcomes for your business.
The undeniable truth is that the pace of change your business, and your customers need is faster than ever. And what we’ve all come to realize over the last 18 months is that solid data foundations are needed for solid AI outcomes. Whether it’s within a function or across a whole enterprise based on any of our roles, we are all living on the two dimensions of data and AI.
What makes OpenText special is that we have been at this challenge for the last 35 years. In fact, we have helped customers manage large data sets of all kinds – whether that is a million pieces of content, a billion connections in commerce, or a trillion signals to mine for security threats
We are proudly entrenched in the world of secure information for AI and trusted by many to help leverage their data to fuel creation, ensuring data quality and cleanliness, and support them to use data to guide action. As a result, our customers can connect the transfer of critical data within their business context in real-time. Moreover, we spearhead leading expertise in information governance and cybersecurity to both drive the right permissions and right access to sensitive data along with security and encryption to ensure data is protected at rest, in transit, and as it feeds AI.
OpenText is unique in its depth of experience in helping customers manage data with business context and underlying metadata foundations that are required to make AI intelligent and productive. By bringing generative AI into OpenText applications, this means we can enable users to have conversations with their information and increasingly address hyper-personalized use cases securely.
In short: OpenText is truly feeding and powering the next generation of AI elite capabilities.
With this as our sound data foundation, we built OpenText™ Aviator™, designed to drive tasks, discussions, and solve problems with three key architectural guiding principles. Firstly, Aviator is multi-cloud. This means we help customers bring together data from public cloud, private cloud, and on-prem and now we will help customers apply AI across all three deployment types as well. Secondly, Aviator is multi-model and enables various LLM and SLM models for customers to bring their own model to our applications. Lastly, Aviator is multi-application.
The future is AI. And we have – and we will – continue to work across the technology ecosystem to enable agent-to-agent protocols so AI can be applied across major CRM, ERP, and content management systems. With the rise of agentic AI, we are working on helping customers automate specialized processes and roles, with a single source of data truth across multiple functions and departments.
As the power of AI continues to grow exponentially, OpenText is co-innovating with organizations in highly regulated industries to solve problems at scale. And doing so successfully.
So, what does this look like in practice? Let’s explore our latest and greatest Business AI, Business Cloud, and Cybersecurity Cloud innovations.
Business AI: Unlocking intelligence without compromise
Redefine AI for enterprise and let machines do the work. With CE 25.4, we’re helping you break free from silos, streamline processes, and improve customer experiences with secure information management.
Security: Threat detection, application security for code development
R&D: Text development, user story creation, sprint planning, incident investigation
Supply Chain: Anomaly detection, commerce transaction insights, product knowledge finder
Aviators are differentiated because customers can go multi-cloud, based on where they would like to deploy AI and what type of protection they need around their data. Aviators can also be applied in the public cloud, in the private cloud, and on premises.
OpenText™ MyAviator™, our enterprise-grade AI assistant, empowers individuals to search and summarize hyper-personalized information, and offers secure, governed workspaces where individuals can quickly and effectively translate and summarize personal documents from emails to images to instruction manuals while staying complaint to company security requirements. Moreover, outputs and summaries can now easily be translated back into various modalities to consume such as podcasts and conversation guides.
Gartner reports that 47% of workers struggle to find the information they need, with 20% of their time lost to searching. This CE 25.4 works to empower your internal teams, advance enterprise data management, elevate data governance excellence, and ensure data orchestration is AI ready.
In CE 25.4, OpenText™ Core Content for SAP S/4HANA Public Cloud and SAP Success Factors, our SaaS AI-first content management, is now fully integrated with SAP’s Business Suites for Finance and Human Capital. Aimed to best serve mid-large enterprises in the cloud, OpenText and SAP continue to co-innovate for seamless user experiences that bring together the power of structured and unstructured data.
OpenText™ Cybersecurity
Security experts continue to face mounting pressures – from the growing pressure of insider threats to AI injecting vulnerabilities into software application code.
In CE 25.4, we’ve addressed the following:
OpenText™ Application Security Aviator™now inserts machine-readable auto-remediation directly into findings to enable swift fixes to vulnerabilities without slowing application development via Fortify Command Line Interface (fcli). For example, a retail developer releasing a new mobile feature can detect risks, validate code, and apply security patches automatically, keeping application delivery on schedule and the code secure. With OpenText Application Security Aviator, cybersecurity teams can benefit from faster remediation, reduction in security debt, and strengthening of cyber resilience.
OpenText™ Core Identity Foundationbetter unifies and governs identity across hybrid environments, enforcing Zero Trust principles at scale without costly overhauls. For a global manufacturer integrating dozens of regional identity stores into one centralized policy framework, this solution provides critical real-time visibility, simplifies compliance, and reduces cost.
OpenText™ Managed Security Services delivers an expert partnership for those who need help managing all threat vectors, providing 24×7 monitoring, incident response, and advanced threat detection. New CE 25.4 features include MXDR Advanced EDR Agent and PCI-DSS ASC Attestation services, to help customers uncover weaknesses before attackers exploit them. Internal teams are therefore unburdened and freed to focus on higher business strategy activities, while OpenText experts keep the business safe and secure in the background.
With CE 25.4, you no longer need to choose between agility and security. OpenText delivers both.
Discover more about our cybersecurity solutions, as well as the recent CE 25.4 advancements, here and here.
OpenText™ Observability and Service Management
Organizations are needing to centralize their corporate help desks across various departments to drive efficiency, seamless support experience, and faster resolutions.
OpenText™ Core Service Management now unifies cross-functions into one SLA-driven platform to better deliver consistency across internal and external support, with the addition of a new Customer Service Management (CSM) module. IT leaders can support ambitions to reduce costs, connect operations, and drive resilience at scale.
By bringing business support functions and networks under one intelligent platform, you can confidently deliver more value, with less, by working smarter – not harder.
CE 25.4 has taken steps to reimagine customer engagement and conversations within OpenText Experience Cloud, ensuring customer engagement is no longer simply measured by the volume of messages sent, but also defined by the quality, speed, and relevance of every interaction.
In CE 25.4, innovations include:
OpenText™ Core Journey introduces a new engagement feature to enable you to merge communications, messaging, and journey design into one interface, enabling customer service teams to launch personalized, multi-channel campaigns in days instead of weeks. For example, a retail brand can orchestrate a Black Friday shopping campaign across email, SMS, app notifications, and more, while still ensuring consistent messaging. The result? Stronger return-on-investment (ROI) and brand consistency.
OpenText™ Core Communications, with OpenText™ Core DAM, OpenText™ Core Messaging, and OpenText Core Journey delivers our first multi-tenant integrated SaaS CCM solution. It is compliance-ready personalization on a greater scale. For example, a services team creating regulatory notices, can accelerate tasks into design and approval efficiently, delivering results in mere hours, rather than days.
OpenText™ Fax Aviator™ brings AI capabilities to extract, assist, route, and summarize faxes in an intelligent workflow. For example, our protected and robust fax solution can assist hospital compliance teams with the ability to instantly summarize incoming patient records, route them securely, and extract data into EHR systems. This automation removes information retrieval burden to improve accuracy and empower medical professionals to focus on what’s important – patient care.
Together, these updates set a new standard for customer engagement.
Discover more about out the innovations listed above here.
OpenText™ DevOps
With our latest innovations, we continue to reimagine how enterprises in highly regulated and global enterprises accelerate software delivery, enforce compliance, and maintain full control in hybrid and sovereign environments:
In CE 25.4, this includes:
OpenText™ Core Software Delivery Platform with Aviator™ integrates with GitHub Copilot for seamless test creation, defect detection, and release governance directly into cloud, private cloud, and on-prem deployments. In addition, you can now utilize enhanced evidence qualification features to take siloed, amorphous data and turn it into verifiable proof of software readiness. This intelligent solution transforms how organizations prove and audit software quality, using AI to analyse, score, and explain evidence that once lived in PDFs and manual reports, neatly and quickly. With these enhancements, OpenText can help customers modernize their operations while safeguarding proprietary IP.
OpenText™ Core Signature integration with OpenText Core Software Delivery Platform powers compliance-oriented checkoffs directly into the quality assurance process when developing software applications. Having eSignature integrated into agreements and quality signoffs, the solution enables organizations to finalize cross-border quality assurance in minutes, fully aligned to GDPR and eIDAS, marrying speed and certainty together.
These innovations – either connected or in addition to an existing ecosystem – deliver more capabilities than ever before and redefine what enterprise DevOps can achieve.
Read the full specifications of these updates and further understand how OpenText supports the developer community, here.
OpenText™ Business Network
Supply chain leaders and operations executives thrive on visibility.
In CE 25.4, our innovations include:
OpenText™ Aviator™ IoTcombines IoT data streams with conversational AI. With the ability to access real-time orchestration and traceability via an Aviator chatbot, Aviator is helping enterprises transform IoT from a passive data source into an active driver of competitive advantage.
OpenText™ Core Intelligence Aviator™ make operational insights conversational. With natural language at the center of operational intelligence, users of OpenText™ Trading Grid can now can simply ask questions such as “where are today’s high-risk shipments” and receive trusted answers instantly. For a logistics firm managing thousands of in-transit shipments, this might mean proactively rerouting a container flagged for potential delays. For a manufacturer, it could be detecting early signs of equipment failure before it cascades into a production stoppage.
Our team of experts break these innovations down further here.
OpenText™ Analytics & Legal Tech
Developments to our leading OpenText™ Analytics Database (Vertica) introduces cloud-native flexibility, automatic performance tuning, and the ability to process massive, variable datasets with unprecedented efficiency.
OpenText™ Intelligence Aviator™ for Analytics Database now brings the power of a conversational BI copilot directly into your enterprise, enabling leaders to query live data and receive trusted insights instantly. This eradicates slow and cumbersome dashboards or risks sensitive data transfers; the agent executes queries in-database and returns only the answers that matter.
These innovations enable businesses to scale analytics with confidence and put decision-making power directly into the hands of the people who need it most.
And finally…
Don’t forget to become upgrade ready with Titanium X
What I’ve shared here is just the beginning of what’s possible with CE 25.4. I invite you to explore our dedicated Titanium X Upgrade Hub, where you’ll find deeper insights into our latest innovations and intelligent capabilities.
Now is the time to move beyond simply managing information and to reimagining it. Let the machines do the work so your business can focus on what truly matters. Growth.
As a reminder, Titanium X brings these key values for customers:
Enhanced productivity through automation of routine work
Faster decision-making with embedded AI agents and insights
Scalable integration across hybrid and multi-cloud environments
Built-in enterprise security that simplifies compliance and reduces risk
Revisit my CE 25.2 blog here for more details and hear from our expert Professional Services team about how they can help you, here.
Looking for more?
For more on all the CE 25.4 innovations, visit our blogs, authored by subject matter experts, who guide you to the right solutions for your business as you continue to build your AI, cloud, and security journey.
Today’s knowledge workers have plenty of options for accessing AI for their daily work—but free AI tools they may access are out of your control, and lack the security, governance, and controls you expect. The power of GenAI is of no use if sensitive data leaks and compliance risks result. The risks are amplified when GenAI outputs circulate for collaboration unprotected.
OpenText™ MyAviator™ puts the power of personalized AI tools in your users hands quickly with the security and compliance required by today’s enterprises. With our latest release, CE 25.4, users can now collaborate with teams on critical content securely.
OpenText MyAviator also gives users AI-powered tools such as translation, PII detection/redaction, and the ability to generate engaging summary podcasts. And now with CE 25.4, it’s easier than ever with hands-free podcast replays in your car using Apple Carplay or Android Auto.
What’s new in OpenText MyAviator CE 25.4
Here are just a few of the improvements we’ve made in CE 25.4:
Collaborate securely with your team — Share original grounding content and OpenText MyAviator-generated content like translations, transcripts, and podcasts with coworkers to keep everyone up to date.
Available in 15 languages — OpenText MyAviator’s simple, powerful interface is now available in 15 additional languages, breaking down barriers for global teams.
Listen, safely in the car — Generated podcast overviews are now available for hands-free listening in your car through Apple CarPlay or Android Auto when using the OpenText MyAviator mobile app.
Why it matters
With OpenText MyAviator, employees no longer lose hours to manual documentation, repetitive tasks, or information overload. Instead, they can:
Find and summarize the right content instantly.
Translate, transcribe, or redact sensitive information in seconds.
Generate podcasts and other formats to consume information however they work best.
By bringing trusted AI into daily workflows, OpenText MyAviator helps teams save time, make informed decisions, and feel more confident in their work.
A trusted foundation
Whether you’re preparing for a customer meeting, reviewing compliance reports, or simply trying to stay on top of your inbox, OpenText MyAviator puts AI at your fingertips—secure, personal, and designed for how people really work.
Learn more about how OpenText MyAviator can help you and your teams work smarter and securely.
Every day, employees spend hours searching for information, repeating manual steps, or switching between systems. Leaders see the promise of AI—but too often, users use external AI, outside of their natural workflow. This can raise serious questions of trust, compliance, and security.
At OpenText, we believe AI should be different. It should work in context, respect your rules, and give you full control over where and how it runs.
That’s why with the CE 25.4 OpenText Content Cloud release, we’re introducing OpenText Content Aviator off-cloud. Now you can bring AI inside to your own off-cloud deployment— in your data center—helping you to meet sovereignty, residency, and compliance needs without sacrificing the productivity gains of generative AI.
Content Aviator: AI, your way
With Content Aviator, organizations can:
Search and summarize conversationally — ask in plain language and instantly find the right content.
Generate and classify — create correspondence, summarize reports, or tag content intelligently.
Integrate seamlessly — surface insights directly inside SAP, Salesforce, Microsoft 365, Guidewire, and more.
And now, you have flexible deployment options:
Off-cloud — run Content Aviator and LLMs inside your own environment with Aviator Model Services, built for regulated industries.
Cloud — private cloud, SaaS, or deploy on your preferred hyperscaler: Google Cloud + Gemini, AWS + Amazon Nova, or Microsoft Azure + OpenAI.
Hybrid — choose the mix that fits your business.
AI-to-AI and beyond
Content Aviator also integrates with Salesforce Agentforce, delivering AI-to-AI collaboration. This means insights from content flow directly into Salesforce workflows, so sales and service teams act faster without switching context.
Built on trust
Every piece of content is safeguarded by the enterprise-grade governance of OpenText Content Cloud, with:
Compliance by design — built on OpenText Content Management with certifications including FedRAMP, IRAP, Protected B, and GxP.
Security without disruption — zero-downtime patching, audit trails, and encryption.
A connected foundation — linking structured data and unstructured content across systems for AI that is contextual and relevant.
The future of work, accelerated
When AI is personal, contextual, and governed, it transforms how people work. Employees find information faster, teams spend less time on manual tasks, and organizations gain agility without compromising compliance. OpenText is redefining AI in the enterprise—making it not just a tool, but a trusted partner.
Learn how OpenText MyAviator puts the power of personalized AI tools into users’ hands quickly, with the security and compliance required by today’s enterprises. With our latest CE 25.4 release, users can now securely collaborate with teams on critical content.
Register to attend OpenText World 2025 and meet with our AI experts to learn how we’re transforming enterprise work – one personal AI assistant at a time.
Innovation isn’t just about adding features—it’s about removing friction. Customers expect instant, personalized, and seamless engagement across every channel. But behind the scenes, many organizations are still struggling with data silos, disconnected tools, and rising costs.
With OpenText™ Experience Cloud CE 25.4, we’re helping enterprises simplify their CX stack, accelerate innovation, and deliver personalized experiences at scale — removing friction at every step, from orchestration to execution. Over the past year, 25.4 releases have introduced a steady stream of enhancements that make customer engagement more intelligent and effortless. Among them, the latest Core Journey upgrade unifies communications, messaging, and data through a single UI, giving business users a connected view of the customer experience. It’s one of many innovations shaping a simpler, smarter, and faster path to modern CX. Let’s take a look at some of the most impactful updates delivered over the past 12 months.
One unified platform. Faster value. Greater simplicity.
Managing multiple CX vendors is costly and complex. OpenText Experience Cloud CE 25.4 introduces a unified Experience Cloud plan—one vendor, one contract, one price.
This single platform brings together everything organizations need to create, manage, and optimize customer experiences, including:
Preconfigured deployments mean organizations can realize value in weeks, not months. Unified credentials and orchestration simplify integration, while predictable pricing ensures clarity and control. The result: faster innovation, lower total cost of ownership, and measurable business impact.
Experience Aviator: AI that works the way you do
At the heart of this release is OpenText Experience Aviator, bringing generative AI directly into the daily workflows of marketers, designers, and CX teams.
Experience Aviator acts as a built-in AI assistant across Experience Cloud, helping teams:
Summarize insights and performance data for smarter campaign decisions.
Generate and refine content for communications, web pages, or assets in seconds.
Automate workflows, from creative tagging to reporting, translation, and testing.
Personalize at scale, using customer data and real-time interactions to tailor messaging.
These capabilities turn every team member into an experience designer—speeding up creative cycles by up to 70%, improving accuracy, and delivering experiences that feel uniquely human, at enterprise scale.
Integrated. Secure. Composable.
The power of customer experience multiplies when it’s connected. OpenText Experience CloudCE 25.4integrates seamlessly with enterprise-critical systems to deliver a unified customer journey from first interaction to lifelong retention. With these integrations, organizations can embed personalized, compliant communications directly into core business processes:
SAP customers can connect process data and customer content for faster, more compliant experiences across RISE and GROW environments.
Salesforce users can access OpenText content and communications in the flow of work to streamline engagement and service.
Adobe integration brings creative assets and brand control together in a single governed workspace.
And with Guidewire, insurers can now unify claims, policy, and customer communications in one secure, automated experience — eliminating silos that slow service and inflate cost.
Its hybrid architecture offers the freedom to deploy in private or public cloud, giving organizations flexibility without compromise. This composable design gives organizations the flexibility to adopt at their own pace while maintaining enterprise-grade compliance, scalability, and security.
The next era of customer experience
Customer expectations are rising faster than ever. To keep up, organizations need a customer experience platform that’s intelligent, integrated, and efficient. OpenText Experience Cloud CE 25.4 delivers on that promise—bringing AI-powered automation, unified pricing, and measurable value across every interaction.
At OpenText, we’re not just helping organizations modernize their customer experience—we’re helping them reimagine it. Discover how OpenText Experience Cloud CE 25.4 can transform your CX.
For years, application security teams have struggled with a common problem: findings stack up quickly but fixing them takes time. Developers often face a flood of repetitive, low-value tasks, while AppSec leaders worry about vulnerabilities sitting exposed for days or weeks.
That changes now. OpenText™ Application Security Aviator Auto-Remediation accelerates secure delivery by automatically applying validated fixes. Instead of developers combing through tickets and patching the same flaws over and over, Aviator transforms remediation timelines from days to minutes.
By tightening overly permissive defaults, Aviator closes misconfigurations before attackers can exploit them.
The bigger picture: AI-Driven AppSec at scale
Auto-remediation is the natural evolution of OpenText’s investment in AI-powered AppSec. SAST Aviator already uses LLMs to audit findings with human-level accuracy and provide copy-pasteable remediation advice. Now, Aviator Auto-Remediation closes the loop, not only identifying and explaining vulnerabilities, but fixing them at scale.
For AppSec leaders, this means reduced risk and measurable improvements in time-to-remediation metrics. For developers, it means less toil, more innovation, and a stronger partnership with security.
Closing thoughts
From SQL injection to secrets management to secure configuration, Aviator Auto-Remediation is redefining how organizations approach secure delivery. It doesn’t just help find vulnerabilities, it fixes them, transforming security from a bottleneck into a business enabler.
Since our last major update, OpenText™ Aviator IoT has continued to evolve as the intelligent bridge between operations data, AI insights, and business decisions. In this CE 25.4 release, we’ve deepened the connection between AI-driven interrogation, device health monitoring, and map-based intelligence—making it easier for every user to move from chaos to clarity.
This release introduces:
Chat interrogator AI (introduced in CE25.3)
Device health visibility on the map (new in CE25.4)
Advanced attribute-based map filters (new in CE25.4)
Together, these capabilities deliver a unified, explainable view of your connected assets—helping enterprises cut downtime, anticipate issues, and make faster, data-driven decisions.
From chaos to clarity with AI-powered chat interrogator (CE 25.3)
The foundation for this transformation began with CE 25.3 with the launch of OpenText Aviator IoT + Core Intelligence Aviator Integration, our first step in making complex IoT analytics conversational.
Instead of navigating disconnected dashboards or relying on technical queries, users can now ask questions in natural language and receive instant, explainable answers.
“Which routes had the highest number of equipment breakdowns this week?” “Show me devices running above 80 percent of threshold temperature.”
Within seconds, the system scans across sensor, shipment, and traceability data to provide concise, actionable insights.
Why it matters
Empower every user — No technical skill required. Operations, business, and field teams can access insights directly through chat.
Accelerate decisions — AI-driven query execution surfaces patterns and anomalies instantly across assets and shipments.
Increase visibility and trust — Explanations are traceable back to the source data, ensuring transparency in decision-making.
This capability transforms IoT from a passive monitoring tool into an active intelligence assistant. It’s not just data visualization, it’s data conversation.
New in CE 25.4 — Device health visibility on the map
The CE 25.4 release introduces Device health visibility on the map—a breakthrough feature that overlays live health status directly on your GPS-enabled asset maps.
Step 1: Define health rules
Operations teams can now configure custom health rules based on their unique KPIs. For example:
Refrigeration temperature > 8 °C for 15 minutes = Critical
Vibration sensor > 5 mm/s = Warning
Battery life < 10 % = Low Power
These rules are no longer just backend logic—they feed into real-time visualization and alerting.
Step 2: Automate notifications
When a rule is triggered, notifications automatically reach supervisors or maintenance teams via OpenText Aviator’s alert channels. For a logistics operator handling perishable goods, this means getting ahead of a cooling-unit failure before spoilage occurs.
Step 3: Visualize health states on the map
Every asset is displayed on a live map with color-coded statuses:
Green – Normal
Amber – Warning
Red – Critical
Clusters represent geographic hotspots for attention. Managers can zoom into problem areas, drill down into telemetry details, and dispatch maintenance crews—all from a single screen.
Example scenario: A cluster of reefer trucks near Chicago shows multiple critical states. By clicking into the map, the team can see that ambient temperatures spiked, and one unit’s compressor is overheating. Within minutes, they reroute and prevent losses worth thousands of dollars.
Why it matters
Unified view: Connects AI insights with operational context on a geo map.
Improved uptime: Predictive signals translate to preventive action, reducing unplanned downtime by 30-50 %.
With device health visibility, teams no longer have to hunt through spreadsheets or dashboards to find issues—they can see at a glance.
New in CE 25.4 — Advanced attribute-based map filters
When you’re managing thousands of connected devices, finding the signal in the noise is everything. The new Advanced attribute-based map filters turn that complexity into clarity.
With a few clicks, users can apply multi-level filters to focus on the assets that matter most.
Step 1: Configure filters
Administrators can combine multiple attributes—such as asset type, region, status, or shipment priority—to tailor their view. For example:
Region = “Midwest”
Shipment Type = “Perishable”
Health State = “Critical”
Delay > 2 Hours
Each filter instantly updates the map, reshaping the entire view without needing to reload dashboards or create custom reports.
Step 2: Act on filtered insights
The filtered map pinpoints exactly which shipments or devices require attention. Teams can drill down into sensor data, location history, and repair logs—all from the same screen.
Example scenario: Operations leaders apply a filter to see only “refrigerated containers carrying vaccines in critical state.” The map narrows to a handful of red icons in the northern region. With one click, they dispatch a field team to investigate and trigger automated notifications to the customer portal.
Why it matters
Noise reduction: Instantly hide non-critical assets to focus on what impacts service levels.
Contextual decision-making: Combine operational and business attributes to prioritize actions by revenue risk or customer tier.
Time savings: What once took hours of manual data sorting is now a matter of seconds.
By layering attribute filters on top of device health data, OpenText Aviator IoT CE 25.4 becomes a powerful command center for operations teams.
How it all comes together — AI, health, and apps
When combined, the CE 25.3 and CE 25.4 capabilities create a closed loop of insight and action:
Capability
Purpose
Business Outcome
Chat Interrogator (AI)
Ask natural-language questions about IoT and traceability data
Rapid insights and executive visibility
Device Health Visibility
Monitor real-time status and alerts on live maps
Faster response and reduced downtime
Attribute-Based Map Filters
Slice and dice map views by any attribute
Contextual actions and smarter prioritization
Together they deliver end-to-end operational intelligence—from sensor to strategy.
Why it matters for your supply chains
As supply chains grow more complex, visibility and speed are no longer optional. OpenText Aviator IoT CE 25.4 extends the OpenText Business Network vision of connected, predictive, and trusted operations.
For C-suite leaders: It offers real-time decision support without data overload.
For operations teams: It means seeing problems before they escalate.
For IT architects and analysts: It delivers a secure, scalable AI interface on trusted data.
Each release builds toward a future where AI doesn’t replace human judgment—it amplifies it, turning IoT complexity into clarity. With CE 25.4, OpenText Aviator IoT brings together AI, automation, and maps to give enterprises a living, breathing view of their operations. It’s not just about seeing data—it’s about understanding it, trusting it, and acting on it in real time.
From chat to map, from question to decision—OpenText Aviator IoT turns every signal into strategic clarity.
