Like private businesses, governments are driven by information. Consider the amount of information associated with a single citizen: a birth certificate, passport, driver’s license, student…

The concept of Customer Communications Management (CCM) is quite broad. To understand its importance, let’s review the basics and focus on several important reasons why organizations…

On November 5, 2013 we announced our intention to acquire GXS Group, Inc (GXS). Today, I am pleased to report the acquisition has closed and…

Every business is an information business and this is why digitization is a key corporate priority. Every enterprise exchanges massive amounts of information on a…

The growth of unstructured information inside the enterprise is staggering. In fact, experts estimate that over 80 percent of data in organizations is unstructured and…

Large companies in the aerospace, automotive, high tech and industrial manufacturing sector purchase trillions of dollars of goods every year.  Most of the purchases consist…