Information Technology
Baptist Hospitals of Southeast Texas makes more time for patient care by moving fax services to the cloud
Guest author William Toon, CIO at Baptist Hospitals of Southeast Texas, explains how moving to OpenText™ RightFax™ Connect will unlock cost-savings and free clinicians to spend more time with patients.
Reimagine information with Cloud Editions (CE) 24.3
The latest innovations in Business AI, Business Cloud, and Business Technology
• 7 minute read
CIO.com: NetSuite EDI integration made easy, fast, and affordable
In a recent CIO.com interview, OpenText’s Naomi Skinner spoke about how easy it can be to seamlessly integrate EDI with NetSuite to improve data visibility and streamline operations.
• 2 minute read
Fax and figures – automate your fax processes for maximum productivity
Manual fax processing isn’t scalable
• 4 minute read
No more chasing paper trails – capture all your financial fax with digital precision
Implementing digital fax and capture systems can lead to significant cost reductions:
• 4 minute read
10 ways AXM and AI raise the bar for customer service and customer success
The transformative impact of generative AI on customer service and customer success
• 5 minute read
Boost AI readiness and reduce risk
Are your GenAI tools bringing information security gaps to light?
• 5 minute read
10 common objectives in customer service and customer success
Customer success and customer service are increasingly intertwined, playing critical roles in enhancing customer experience, reducing churn, and driving loyalty.
• 5 minute read
Five ways to delight the modern customer
Redefining customer success in the age of the customer
• 5 minute read
Supercharge your supply chain management with GenAI
In today’s experience-driven economy, users demand instant access to information and faster self-help solutions. Keep reading to learn about the new OpenText Trading Grid with Aviator solution.
• 4 minute read
Nationwide Building Society gives member communications the personal touch
Guest author Amitesh Mishra, CIO for Customer Experience Platforms, explains how the organisation accelerated its content workflows by 83% with OpenText Exstream
• 3 minute read
Transforming your customer interactions
Enable operational excellence to increase customer engagement, satisfaction, and loyalty.
• 3 minute read
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